Saltbox Mgmt, a top Salesforce consulting partner, announced it has earned Salesforce Navigator Expert status in six categories and in Manufacturing industry expertise. The Navigator Expert designation recognizes partners for certified skill, a proven delivery record, and measurable customer success across the Salesforce Customer 360 platform.

Why it matters

Navigator Expert is Salesforce’s highest proficiency level within the partner program. It indicates that a partner has consistently delivered verified customer outcomes in real projects, at scale, and across multiple clouds.

What customers can expect

With this recognition, Saltbox Mgmt brings both breadth and depth to cross-cloud transformation. Customers gain a partner that can reduce integration complexity, accelerate time to value, and advance modern B2B buyer experiences across sales, service, and digital commerce.

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• Customer 360 Platform: Solutions that unify data, AI, and workflows for a connected customer experience.
• Experience Cloud: Digital portals and self-service experiences that strengthen customer and partner engagement.
• Multi-Cloud Integration: Connecting Salesforce clouds and third-party systems to streamline operations and improve data flow.
• Sales Cloud: Enablement and analytics that increase seller productivity, forecasting accuracy, and revenue impact.
• Commerce Cloud: B2B storefronts and order management workflows that scale with demand and support complex pricing and catalogs.
• Service Cloud: Personalized, efficient support with automation, AI, and omni-channel engagement.
• Manufacturing (Industry Expertise): Tailored solutions that improve efficiency, strengthen partner ecosystems, and support growth.

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Leadership commentary 

“Navigator Expert status is earned through proof that can be traced to outcomes. Our team continues to deliver complex, cross-cloud solutions that scale. Recognition across six Navigator categories, plus industry recognition in Manufacturing, reflects our commitment to helping customers get value from Salesforce fast and sustainably,” said David Blue, CEO of Saltbox Mgmt.

“Working with Saltbox Mgmt has been transformative for Shorr Packaging,” said Karyn Carlton, Director of Salesforce Delivery, Shorr Packaging. “Their expertise across the entire Salesforce platform —from Commerce to Service—has helped us streamline operations, improve visibility, and deliver a better experience for our customers. Knowing they’ve achieved Expert status in these Partner Navigator areas gives us confidence that we’re working with a partner who not only understands our industry but has the proven ability to help us grow and scale with Salesforce.