ChannelVision Magazine Recognizes Leading Business Texting Platform Provider for Overall Excellence
“We are honored to present Pidj.co with a 2021 Overall Excellence VSA for Digital Transformation,” said Beka Business Media President and CEO Berge Kaprelian. “Pidj.co was recognized for its part in contributing to enable businesses to adapt to digital-first communications, sales, marketing, zero-touch service delivery and customer care environments through the Pidj.co business text messaging platform. Congratulations to the entire team at Pidj.co on this well-earned recognition.”
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Pidj.co’s business text messaging platform enables texting on existing landline, VoIP, or toll-free telephone numbers, allowing organizations of all sizes to connect with customers instantly via automated and two-way text messages on their mobile devices.
The platform automates outbound text messages, including:
- Textcasts – Send a broadcast of text messages to a targeted list of contacts.
- Timetexts – Automate texts to be sent at a specific time for reminders and follow-up.
- Series – Schedule texts at predefined intervals to targeted contacts.
The platform also supports inbound text routing, including:
- Pathways – Handle inbound messages with automated responses or actions.
- Live Agent – Engage in two-way text conversations in real time.
Pidj.co’s business text messaging platform is ideal for customer notifications, promotions and live interactions, such as:
- Appointment Reminders
- Delivery Tracking
- Customer Surveys
- Marketing Drip Campaigns
- Sales Inquiries
- Customer Support
According to Fortune Business Insights, the global market for application-to-person SMS messaging is expected to grow from $46.81 billion in 2021 to $64.24 billion in 2028, with customer engagement and acquisition driving growth.
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“Business texting is in high demand and represents a significant opportunity for our selling agents and white-label partners and the businesses they support,” said Jeff Beck, President at Pidj.co. “Texting is the future of communication, and we’re ready to help our partners and their customers leverage texting to grow their businesses.”
Text messaging has proven effective for all types of communications. Gartner’s research shows text messages have, on average, a 98 percent open rate and a 45 percent response rate – all of which are significantly higher than with traditional communications methods using voice calls, voicemail, and email.