Microsoft Teams use is booming. Anyone using a PBX, SIP Trunks, and now, any of more than 50 million business phones numbers enabled for texting (SMS) can be integrate into Microsoft Teams.

TeamMate is adding the SMS Connector to its PBX and Trunk Connector services. The TeamMate Connectors are automation SaaS that allow Service Providers to create, brand, and manage their own PBX, SIP Trunk and/or SMS integration into Microsoft Teams from a broad palette of options.

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In release 1.5, the TeamMate Connector will allow Service Providers to bring their own SMS carrier with phone numbers. Teams’ users will be able to send and receive texts natively integrated to Microsoft Teams from/to those phone numbers. We currently support SMS API integration with Twilio, Bandwidth, Inteliquent and SkySwitch. More integrations to follow. Unlike, PBX and SIP Trunk, there is no Microsoft licensing required to integrate SMS.

Here are other TeamMate Connector release 1.5 highlights:

  • SIP Transparency. To troubleshoot calls and SIP it is key to have all the information. TeamMate 1.5 gives you built-in access to Microsoft Teams CDRs and SIP PCAPS from across the TeamMate core.
  • SIP Control. Different PBXs and SBCs require different SIP registration and communication settings. Media Encryption control and REFER control between these external elements and Microsoft Teams is now possible. This improves security and calling features that use REFER like Transfer and Park.
  • Teams Application. We have improved the workflow to allow a Service Provider more control over Teams Application design/deploy options. The result is a branded Teams PBX or Teams SMS Application for the user.

“TeamMate’s goal continues to be to build the most advanced tools for Service Providers to integrate Microsoft Teams with their communication services. SMS in Teams, like PBX and SIP Trunks, makes sense,” said Micah Singer, Managing Direct for TeamMate Technology. “Every operator needs the flexibility to build and brand a great product for this important integration.”

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