Mitel to Detail Unified Communications Vision for Global Partners at Annual Mitel Next Event

UC innovator to unveil updated go-to-market strategy and product innovation roadmap focused on modernizing the UC experience for organizations

Mitel, a global leader in business communications, will welcome its extensive global partner community to the company’s annual Mitel Next event, taking place virtually March 1 – 3, 2022. Mitel Next is every Mitel partner’s best opportunity to get a detailed look at Mitel’s updated vision, strategy and product roadmap, as well as network with executives, talk with product experts, hear the latest on Mitel’s UCaaS partnership with RingCentral, and more.

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“One size definitely does not fit all when it comes to meeting the business communications needs of organizations the world over”

Since Mitel’s exclusive UCaaS partnership with RingCentral was announced in November 2021, the UC leader has been sharpening its strategic focus to be the world’s best unified communications provider for organizations seeking long-term support throughout their business communications lifecycle.

“One size definitely does not fit all when it comes to meeting the business communications needs of organizations the world over,” said Tarun Loomba, president and CEO of Mitel. “That starts with a fundamental commitment to supporting customers throughout their communications lifecycle. We believe that great communications enable organizations to thrive. By working in close collaboration with our partners, Mitel’s deep experience and flexible solutions help each customer make the best choice for their business needs today and for the future. In 2022, you will see us invest even more in programs and UC product innovation designed to accelerate our customers’ success.”

“Mitel’s value proposition and product portfolio place the company exactly where the global UC market is heading; a place where organizations need help modernizing their business communications to support distributed cloud and edge environments,” said Zeus Kerravala, founder & principal analyst at ZK Research. “Modernizing the UC experience is where the action is, and those rare UC providers like Mitel who can credibly support a wide spectrum of communications needs from prem all the way to UCaaS and everything in-between are the providers who will see the most growth and success going forward.”

Industry analysts project the global UC market to be a US$50 billion-plus industry for years to come. The market opportunity to deliver a range of business communications services and innovation spanning premises, hybrid, private cloud and UCaaS is clearly massive, and Mitel has evolved its business model to benefit by delivering solutions to customers at any point in their communications journey. Mitel has deep experience across a range of communications solutions. In fact, Synergy Research’s most recent Private and Public Cloud data analysis found that Mitel has been the world leader in seats and subscribers for the past nine years in a row: 36 quarters consecutively.

“I’m excited to share our vision of Mitel’s opportunity and how we’ll work with our partners to ensure each customer gets the right business communications solution as they modernize, expand or transition their communications environment,” Loomba continued. “The UC market is massive and by combining proven solutions with the depth and expertise of our global partner community, I believe the opportunity for Mitel to not only better serve our customers – but to grow – is huge and we are seizing it.”

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Mitel Next Agenda: Vision for UC, commitment to partners, new UC product innovation

This year’s agenda features keynotes and Q&A discussions with several members of Mitel’s executive leadership team, including CEO Tarun Loomba, chief sales officer Graham Bevington, global channel lead Daren Finney, and product innovation leads Martin Bitzinger and Al Hurren.

Executives will detail how Mitel will deliver comprehensive support for its extensive global partner network to ensure customers with a wide range of business communications needs get the counsel, support, and product innovation they need, whether that be on-premises, private cloud, hybrid, or UCaaS.

Mitel Labs: focused on delivering product innovation, data insights to the UC market

Mitel Labs, a unit focused on engineering new product innovations and analytics insights for UC customers, will share its latest feature and application innovations at Mitel Next. Mitel’s updated portfolio roadmap will include several new, distinct vectors of innovation designed to meet the needs of customers in vertical markets including healthcare, hospitality, SLED, and manufacturing. Mitel Next attendees can expect to see demos of new hybrid and edge technologies and receive briefings on numerous platform and feature enhancements across Mitel’s portfolio, as well as a new look into how Mitel will be leveraging its CloudLink architecture to offer customers a seamless, highly differentiated transition path to private, public, or hybrid cloud solutions. CloudLink also enables Mitel customers to leverage their existing on-premises PBX capabilities via RingCentral’s MVP application or with Mitel’s applications.

Register today to attend Mitel Next

Mitel Next takes place virtually March 1 – 3, 2022. Registration to attend Mitel Next is free of charge for Mitel partners and is available online at A replay of all keynotes, demos, and sessions will be made available following the event for registered attendees.

Mitel Next event sponsors

RingCentral, Mitel’s exclusive UCaaS partner, is this year’s title sponsor for Mitel Next. Premier event sponsors include ASC, Brightmetrics, Jenne, ScanSource, and Tollring. Signature Mitel Next event sponsors include, Noetica, Nuance, and OpenText.

Join Mitel’s award-winning Global Partner Program

Mitel’s Global Partner Program earned a five-star rating in CRN’s 2021 Partner Program Guide, joining an exclusive group of companies that offer solution providers the best of the best, going above and beyond in their partner programs.

Mitel delivers a full range of support and services that enable partners play to their strengths, delivering value, trust, knowledge, and experience to end customers seeking to meet their business communications needs. Mitel’s Global Partner Program delivers opportunities to create new revenue streams, increase profitability, and deepen customer relationships.

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