Smartsheet Launches Integration with Google’s Hangouts Chat

With the Integration Enabled, Users Can Have Their Smartsheet Update and Approval Requests, Notifications, and Reminders Delivered Directly to Hangouts Chat

Smartsheet Inc., a leading cloud-based platform for work execution, announced an integration with Hangouts Chat that enables users to take action without leaving the application, further extending Smartsheet’s capabilities within G Suite.

“We are deeply committed to helping customers drive work execution from their preferred messaging platform,” said Gene Farrell, SVP of Product, Smartsheet. “We’re also excited to strengthen our partnership with Google Cloud so that our shared customers can boost productivity.”

With the integration enabled, users can have their Smartsheet update and approval requests, notifications, and reminders delivered directly to Hangouts Chat. From there, they have the ability to respond to the request, set a reminder, or view the notification in Smartsheet for more detail.

Also Read: Smartsheet Acquires Converse.AI

“Today, our team relies on classic Hangouts for real-time communication and Smartsheet for planning and executing our work,” said Mark Shampine, Senior Staff Program Manager, Seagate Technology. “With this new integration, we’ll be able to speed our team’s adoption of Hangouts Chat and keep everyone in sync across the two tools to eliminate the risk of missing important updates or time-sensitive approval requests.”

Smartsheet enables teams to get work done fast and efficiently. It is a leading cloud-based platform for work execution, enabling organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Earlier this year, Smartsheet acquired Converse.AI, a UK-based pioneer in the field of intelligent bots for business automation. With these new capabilities, Smartsheet customers are empowered with new natural language user experiences and sophisticated workflow automation that can link – with no coding required – across popular messaging platforms and business systems like Slack, Workplace by Facebook, Salesforce, Google, Vonage, Hubspot, and PayPal. The acquisition enables Smartsheet to use Converse.AI’s chat flow engine to complement and accelerate its workflow automation roadmap, creating new ways for customers to accelerate work execution and innovation.

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