Browsing Tag

8×8

8×8 Appoints Walt Weisner As Chief Customer Officer

8x8, Inc., a leading integrated cloud communications platform, today announced the appointment of Walt Weisner as Chief Customer Officer, effective today, reporting to CEO Dave Sipes. Weisner is a seasoned customer care leader in the SaaS industry, who will be responsible for the end-to-end experience for 8x8 customers globally, overseeing professional services, implementation, and customer support and enablement. Marketing Technology News: InMobi Appoints Krista Thomas Senior Vice President and Global Head of Marketing…

Westcon to Offer Best-in-Class Cloud Communications and Contact Centre Solutions Via New Partnership With 8×8

8x8, Inc. , a leading integrated cloud communications platform provider, has announced the launch of a distribution agreement with Westcon, the leading international technology distributor. The partnership, which becomes effective initially in the UK and Ireland this month, will allow 8x8 to expand its global footprint, while also providing Westcon’s partners with a best-in-class UCaaS and CCaaS public cloud solution via a wholesale model. John DeLozier, Senior Vice President & Global Channel Chief at 8x8, Inc., says:…

Harrow Council Moves To The Cloud With 8×8 To Enhance Delivery of Essential Harrow Services

More than One Third of London’s Borough Councils Now Using 8x8 Integrated Cloud Contact Centre and Communications Services to Enhance Employee and Customer Engagement 8x8, Inc., a leading integrated cloud communications platform provider, today announced that Harrow Council has deployed the 8x8 integrated cloud contact centre and communications product as part of its digital transformation agenda to enhance the delivery of essential services for its more than 240,000 residents. Marketing Technology News: Diving into…

8×8 Awarded 5-Star Rating in the 2021 CRN Partner Program Guide

8x8, Inc., a leading integrated cloud communications platform, today announced that the global 8x8 Open Channel Program was awarded a 5-Star rating by CRN®, a brand of The Channel Company, in its 2021 Partner Program Guide. This annual guide provides a conclusive list of the most distinguished partner programs from leading technology companies that provide products and services through the IT Channel. The 5-Star rating is awarded to an exclusive group of companies that offer solution providers the best of the best, going…

Marketing Technology Highlights Of The Week: 22-March-2021: Featuring Taboola, 8X8, Informatica, Hootsuite

To bridge the communication gaps in marketing and sales, there will be a lot more demand for martech and salestech products that boost video conferencing and team communication, as global companies optimize their work and customer-facing tactics through 2021 for better marketing effect. Catch more on the latest trends in use  by leading marketers and martech leaders, in this weekly martech highlight: MarTech Quote-of-the-Week! The rise of technology for frontline industries—what we call frontline digitization—is…

8×8 Launches 8×8 Contact Center for Microsoft Teams

New 8x8 Cloud Solution Allows Organizations to Seamlessly Integrate Customer Engagement and Global Telephony Capabilities with Microsoft Teams 8x8, Inc., a leading integrated cloud communications platform, today announced the availability of 8x8 Contact Center for Microsoft Teams, which is certified to integrate with Microsoft Teams. The 8x8 cloud contact center and communications product delivers an easy-to-administer, integrated customer engagement and global telephony direct routing solution that allows…

8×8 Appoints Amritesh Chaudhuri as Chief Marketing Officer

8x8, Inc., a leading integrated cloud communications platform, announced the appointment of Amritesh Chaudhuri (Amrit) as Executive Vice President and Chief Marketing Officer, effective March 1, 2021. Chaudhuri is a recognized leader in the cloud industry, known for taking cloud and SaaS solutions, including contact center and communications, to market both in the enterprise and the SMB space. Marketing Technology News: Blucora Announces Appointment of Tina Perry to the Board of Directors .@8x8 Appoints Amritesh…

8×8 Named a Leader in 2021 IDC MarketScape for Worldwide UCaaS Service Providers for Enterprise

Company Recognized as a Leader in Both the Enterprise and SMB MarketScapes 8x8, Inc., a leading integrated cloud communications platform, announced it has been named a Leader in the IDC MarketScape: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment (Doc # US47452521, February 2021). 8x8 was specifically recognized in the areas of innovation, offering strategy and implementation. 8x8 was also recognized as a Leader in the 2021 IDC MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor…

8×8 Awarded NASPO State of Washington Contract, Allowing Public Sector Agencies to Move Employee and Customer Engagement to the Cloud

SLED Government Agencies in the US Recognizing the Need for Integrated Cloud Contact Center and Communications 8x8, Inc., a leading integrated cloud communications platform, today announced the State of Washington has signed a Participating Addendum with 8x8 under the NASPO ValuePoint Cloud Solutions contract. Effective immediately, state, local and education (SLED) government agencies in Washington can, in accordance with the requirements of Washington’s Participating Addendum, purchase the 8x8 integrated cloud contact…

8×8 Integrated Cloud Contact Center and Communications Driving Global Channel Momentum

8x8 Open Channel Program Helps Partners Meet Strong Upmarket, Enterprise and Public Sector Demand for Cloud Solutions 8x8, Inc., a leading integrated cloud communications platform provider, announced that it is experiencing strong channel momentum and growth driven by the 8x8 integrated cloud contact center and communications product. 8x8’s channel-first strategy, centered around the global 8x8 Open Channel Program, is helping channel partners meet increasing demand for cloud solutions that allow mid-market, enterprise and…

Leading UK Retailer Halfords Expands 8×8 Cloud Contact Centre and Communications Deployment to Enhance Digital Transformation Efforts

8x8, Inc., a leading integrated cloud communications platform, announced that Halfords, the UK’s leading retailer of motoring and cycling services and products, has expanded the company’s deployment of the 8x8 integrated cloud contact centre and communications product to further enhance communications and customer experience. As part of the company’s digital transformation efforts to improve efficiency and profitability, Halfords was focused on unifying communications and contact centre operations across their three main…

8×8 Makes It Easier for Organizations to Engage, Work, and Manage Interactions Between Employees and Customers

Winter 2021 Release Delivers New Customer Engagement and Cloud Communications Enhancements Across Integrated Platform 8x8, Inc., a leading integrated cloud communications platform provider, announced new contact center, voice communications, chat, meetings and Communications Platform as a Service (CPaaS) product enhancements to optimize employee and customer engagement. The latest 8x8 updates highlight the benefits organizations gain by having an integrated contact center and communications solution from a single provider,…

Verint and 8×8 Partner to Deliver Integrated Cloud Solutions for Organizations Worldwide

New Partnership offers 8x8 Contact Center Customers Integration with Verint Monet and Verint Enterprise Verint Systems Inc., The Customer Engagement Company™, and 8x8, Inc., a leading integrated cloud communications platform provider, announced a partnership to bring integrated cloud workforce management applications and cloud contact center to mid-market and enterprise businesses worldwide. “As a retail organization, we rely heavily on accurate real-time data,” said Martin Sessa, Director, Global Infrastructure &…

Stack8 Announces Upcoming Major Release of SMACS Unified Communications Management Platform Designed to Manage, Automate and Control UC…

Stack8, North America's leading provider of Unified Communications (UC) Solutions, announced that it will release version 7.0 of its renowned SMACS Unified Communications Management Platform (UCMP) in Q1 2021. The company’s highly regarded UCMP seamlessly integrates with UC platforms including Cisco and Microsoft with advanced integrations to 8x8, RingCentral and more on the near-term roadmap. The major 7.0 release of the SMACS UCMP will debut new features and functionality offering advanced built-in business intelligence…

Anaheim Ducks and Honda Center Select 8×8 Cloud Communications to Transform Employee and Fan Experience

8x8, Inc., a leading integrated cloud communications platform provider, announced that the Anaheim Ducks National Hockey League (NHL) team and Honda Center, one of the premier entertainment and sports venues in the country, have selected 8x8 as their official cloud communications provider. The Ducks are deploying the 8x8 integrated cloud communications and contact center solution to help improve employee, partner, and customer experience. The Anaheim Ducks and Honda Center wanted to accelerate digital transformation…

UK Government Authority, Liverpool City Council, Goes Digital with 8×8

Deploys 8x8 Cloud Communications and Contact Centre Solution to Improve Business Resilience and Optimise Services Delivery 8x8, Inc., a leading integrated cloud communications platform provider, announced that Liverpool City Council has deployed the 8x8 integrated cloud communications and contact centre solution which digitises services for its more than half a million residents, as part of its digital transformation agenda. As one of the largest metropolitan districts in the UK, the Liverpool City Council set an…

8×8 Appoints Dave Sipes as CEO

8x8, Inc., a leading integrated cloud communications platform provider, appointed Dave Sipes as Chief Executive Officer and member of the board of directors. The company also reaffirmed guidance for the third quarter and full-year fiscal 2021. Sipes was most recently COO of RingCentral, where he led go-to-market, product, and engineering and was instrumental in the 12-year growth trajectory of the company from $10M to over $1B in revenue. Former CEO Vik Verma will assist the transition in an advisory role after leading…

8×8 Raises the Bar on Cloud Communications; New Release Delivers Work From Anywhere Insights and Improved Administrator and User…

8x8, Inc., a leading integrated cloud communications platform, announced new 8x8 Open Communications Platform™ enhancements, improving how organizations manage and use communications and collaboration. These new innovations are helping organizations accelerate digital workplace initiatives and optimize employee productivity and customer experiences from anywhere on any device. “A modern, seamless platform matters. Owning the fully integrated cloud technology stack, from voice, team chat and meetings to contact…

Loya Insurance Group Selects 8×8 Open Communications Platform

8x8, Inc., a leading integrated cloud communications platform provider, announced that the Loya Insurance Group, a leading auto insurance company, has deployed the 8x8 Open Communications Platform to transform all communications, collaboration, and customer engagement onto a single cloud platform for its more than 3,500 employees across over 700 offices in the US. Starting from a single store front in El Paso, Texas in 1974, the Loya Insurance Group has grown to be one of the largest Hispanic owned and operated companies…

OKO Powers Mobile Engagement for Emerging Markets with 8×8

8x8, Inc., a leading integrated cloud communications platform provider, announced that OKO, a provider of index insurance and other farming-related services to smallholder farmers in emerging countries, has selected 8x8 to transform communications with farmers across Africa, dramatically improving service delivery and providing enhanced customer experiences via the 8x8 Communications Platform as a Service (CPaaS) Chat Apps API. OKO provides effective, affordable crop insurance to farmers in emerging markets by using new…