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Salesforce

Salesforce Einstein Now Delivers 80+ Billion AI-Powered Predictions Every Day

Adoption surges as customers adapt to rapidly shifting market conditions Customers such as AdventHealth, Icebreaker, Maersk, Orvis, Sun Basket and Truist Financial use Einstein to improve sales, service, marketing and commerce Salesforce, the global leader in CRM, announced that Einstein, the first comprehensive AI for CRM, now delivers more than 80 billion AI-powered predictions every day across all Salesforce products for sales, service, marketing and commerce. The new all digital, work-from-anywhere world has…

Groove Ranked Number 191 Fastest-Growing Company in North America on Deloitte’s 2020 Technology Fast 500

Record revenue growth due to strong demand for the industry’s only enterprise sales engagement platform built to meet the relationship-based needs of full-cycle sellers Groove, the leading sales engagement platform for enterprises using Salesforce, announced that it ranked #191 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies in North America now in its 26th year. Groove also ranked 38 out of 98 San Francisco Bay Area…

Productboard Launches New Capabilities to Empower Product Management Teams to Build Customer-Centric Products

Easy to use roadmapping, dynamic segmentation, and enhanced integrations help improve productivity and accelerate innovation Productboard, a leading provider of product management software, announced the launch of user-friendly roadmaps, dynamic customer segmentation, Salesforce integration (Early Access), new partner integrations, and advanced enterprise functionality to make it easier for product teams to build customer-centric products. The new capabilities enable product management teams at every organization, from…

Auth0 Selected as Identity Vendor of Choice for Salesforce Customer 360 Identity

Salesforce’s Next Generation Identity demands the scalability, agility, and connected digital experiences that Auth0 offers Auth0, the identity platform for application teams, announced it has been selected as the identity provider to power authentication for Salesforce Customer 360 Identity, its best-in-class consumer identity and access management (CIAM) technology, providing a single, trusted identity for more streamlined user management. Salesforce Customer 360 Identity will go into a pilot phase at the end of the year…

5 Key ABM Tactics for Retail during the COVID-19 Pandemic

COVID-19 has forced marketing teams to shrink their martech and marketing ops budgets. During such challenging times, we can learn from recent ABM Tactics for Retail We have covered the Account Based Marketing concepts extensively in the past. And, knowing its delicate role in Lead Gen Marketing and Sales Acceleration operations, ABM remains a hot topic discussed by MarTech leaders around the world. Even the customers from emerging markets have begun to pick ABM tools and practices to not just target larger accounts but…

Techsee Announces Partnership With Salesforce for New Visual Remote Assistant Technology

Salesforce organizations can now deliver service from anywhere, keeping both employees and customers safe TechSee, a leader in intelligent visual assistance technology for customers, agents, and field technicians, announced a collaboration with Salesforce, the global CRM leader, to integrate intelligent visual assistance technology into Salesforce with Visual Remote Assistant, a real-time, interactive video support technology that can be deployed in Salesforce Service Cloud and Salesforce Field Service. Visual Remote…

Salesforce Introduces Revenue Cloud to Help Businesses Accelerate Revenue Growth Across Any Channel

Revenue Cloud makes B2B buying fast, flexible, and simple for customers without sacrificing compliance and accuracy When COVID-19 hit, some business’ revenue cycles were immediately thrown into limbo — deals stalled as customers’ needs suddenly changed, sales channels were disrupted and forecasting data became unreliable. Other companies struggled to meet the increase in demand for their products that happened seemingly overnight. And while new challenges arose with the pandemic, the need to manage revenue didn’t change;…

6sense Launches 6signal Graph to Power Personalization for Sales and Martech Providers

Leading B2B Technology Companies Like Drift, Mediafly, and PathFactory Embed 6signal to Accurately Match Web Traffic to Accounts 6sense, the leading Account Engagement Platform, announced that its 6signal Graph now powers personalized experiences for sales and marketing technology providers. 6signal is 6sense’s patented account identification technology, which matches anonymous web traffic and 3rd-party intent signals to accounts more accurately than any other solution on the market. Companies like Drift, Mediafly, and…

PUMA India Ramps up its Online Consumer Experience with Salesforce

Salesforce, the global leader in CRM, announced that PUMA India has partnered with Salesforce to leverage Commerce Cloud. The aim is to provide its digitally savvy consumers with an unmatched user experience online that reflects the brand’s high quality in-store presence. As businesses across India navigate how to engage with their customers in the new normal, technology companies have a key role to play in digitally transforming the way businesses connect with their customers. Replicating retail on digital platforms can be…

Symend Appoints PehKeong Teh As Chief Product Officer

Former Senior Vice-President, Marketing Cloud at Salesforce will lead the evolution of Symend’s product portfolio Symend, an outsourced managed service that uses state-of-the-art behavioral science and technology to engage at-risk customers through empathy, announced that PehKeong Teh has been appointed Chief Product Officer. Teh, a product leader with over 14 years of experience working for global cloud companies like Microsoft, Salesforce and Oracle, began his software career participating in the early cloud…

Hyland Releases OnBase Integration for Salesforce

Hyland, a leading content services provider and Salesforce ISV partner, has launched its OnBase Integration for Salesforce on Salesforce AppExchange, providing access to important business data and documents alongside corresponding Salesforce records. Organizations leveraging the integration gain a complete view of information for vendors, customers, and transactions within a familiar interface to make faster, more informed decisions. OnBase users can now leverage Hyland's industry-leading content services, granular…

Metazoa Announces Turn-Key Services For Salesforce Org Clones, Splits, Merges And Technical Debt Removal

Metazoa, developers of the Salesforce ecosystem’s top software toolset for org management, announced it is providing turn-key service to assist companies with complex Salesforce org management tasks. Backed by Metazoa Snapshot, Metazoa’s services are a project-based offering created for enterprise-scale organizations to help with all aspects of Salesforce org clones, splits, merges, and technical debt removal. “Metazoa has developed the best tools for Salesforce org management, and now we are combining these tools…

Salesforce Study: 71% of Indians Expect Companies to Accelerate Digital Initiatives

Salesforce, the global leader in CRM, released the fourth edition of its State of the Connected Customer report which reveals that while a string of crises has affected all facets of life, including a fundamental shift in how customers connect with brands, factors like empathy, personalization, convenience, and digital transformation are the keys to customer relationships. As these same customers reevaluate the role of business in society, the notion of stakeholder capitalism is increasingly factored into purchase decisions.…

Cloud Sales Veterans Release Essential Read for B2B Salespeople

Co-authors Mark Petruzzi and Paul Melchiorrie share lessons from careers in enterprise SaaS sales Anyone responsible for growth in a B2B focused selling company can benefit from reading Selling the Cloud: A Playbook for Success in Cloud Software and Enterprise Software Sales. Co-authors and enterprise technology sales leaders Mark Petruzzi and Paul Melchiorrie share lessons from their extensive sales and business experience, combined with wisdom from the friends they made along the way. Those colleagues are some of the…

Atos Enters Into Exclusive Negotiations to Acquire Edifixio and to Reinforce Its Cloud and Salesforce Practice in the French Market

Atos, a global leader in digital transformation, announces it has entered into exclusive negotiations with the shareholders of Edifixio, a French cloud and Salesforce consulting and integration company, to acquire it. The acquisition would further strengthen Atos’ position as a leader in Salesforce and Public Cloud services in the French market by bringing experienced consultants to the Atos team. Consistent with its targeted acquisition strategy, the operation will expand Atos’ client portfolio and established expertise…

Sage Equips Customers to Create Intelligent Organizations by Embracing Digital Transformation at Sage Intacct Advantage 2020

At its annual customer conference, Sage highlighted several product enhancements to support Sage Intacct customers along three key areas: Continuous Accounting – new front- to back-office integration via the new Salesforce Advanced CRM Integration for Nonprofits Continuous Trust – new AI-powered functionality to ensure accuracy for journal entries with Outlier Detection for General Ledger Continuous Insight – expanded reporting and analytics capabilities with the Sage Intacct Interactive Visual Explorer Sage,…

Salesforce Expands Work.com to Help Companies Get Back to Growth and Thrive in the New Normal

New employee workspace and helpdesk technology helps workers be productive from anywhere New communication apps enable businesses to create safer in-person experiences and build trust with customers and employees Salesforce and Thrive Global partner to offer wellness resources to employees Salesforce, the global leader in CRM, announced a significant expansion of Work.com to help companies get back to growth and thrive in the new normal. New products include an employee workspace and helpdesk to boost productivity, and…

Blackthorn Awarded Salesforce.org 2020 AMER Cross-Industry Partner of the Year Award

Blackthorn awarded Salesforce.org 2020 AMER Cross-Industry Partner of the Year award at the Salesforce.org Virtual Partner Summit on October 7, 2020. Since its inception in 2015, Blackthorn.io has seen immense success. In the past 18 months, they have scaled from 7 to 30 team members, 70 to 230 customers, and have realized over 90 new partnerships across Salesforce implementation partners. Blackthorn is increasing market visibility and its reputation as a pivotal Salesforce platform offering without significant…

Ambition Announces Slack Integration To Increase Productivity, Recognition and Visibility for a Rapidly Growing Number of Remote Sales Teams

Two leading technology platforms come together to provide real-time insights for a rapidly growing remote salesforce Ambition, the leader in sales gamification and coaching software, announced new functionality for sales teams, allowing them to celebrate milestone events and replicate the feel of a sales floor through top business communication platform, Slack. Teams using the integration will experience celebration alerts, issue detection alerts and sales leaderboards. Ambition is the industry's leading platform for…

JumpCloud Improves User Identity Lifecycle Management with Slack, Salesforce, GitHub, Atlassian, and AWS Integrations

JumpCloud announced new integrations that provide IT admins easier user identity lifecycle management across multiple applications from a single platform. These new integrations with Slack, Salesforce, Atlassian, GitHub, and AWS provide streamlined user management to the most common business applications, reducing the time IT admins spend onboarding and offboarding users from hours to minutes. Marketing Technology News: Anzu Appoints Former Activision Blizzard Executive Ruben Dehouck As A New Strategic Advisor…