Browsing Tag

AskNicely

How Direct-To-Consumer Brands Can Build a Superior Customer Experience

When creating a seamless direct-to-consumer brand, building a MarTech stack that continually adds value to our customers’ experience while remaining non-intrusive is the ultimate challenge. At SipTequila, we are focused on high-end, handcrafted bottles of tequila that are harder to find at your local liquor store, delivered right to the customer’s door. Unlike other alcohol delivery companies, our main focus is curating boutique tequilas and adding a personalized touch to our e-commerce model. To achieve that, we have built…

AskNicely Launches World’s First Customer Experience Coaching Platform

AskNicely, the all-in-one platform for creating amazing customer experiences, announced the launch of Performance & Recognition, a mobile customer experience coaching app designed specifically for front-line employees. Performance & Recognition builds on the existing AskNicely customer feedback software, rated #1 by G2, by motivating and empowering the front-line employees who interact with customers every day. “Incredible experiences start with incredibly engaged employees,” said Aaron Ward, co-founder and CEO of…

AskNicely Recognized as #1 in Customer Feedback Software by G2

Platform for delivering real-time customer feedback ranked highest in customer satisfaction among products in its category in G2 Grid Report for third consecutive year AskNicely, a customer experience platform that empowers service business owners, managers and front-line workers to continually improve based on real-time customer feedback, announced that it was rated #1 by customers in the G2 Summer 2019 Grid Report for Enterprise Feedback Management Software. Marketing Technology News: SynergySuite Closes $6 Million…