Business Cloud Communications

Vonage, a global business cloud communications leader, announced today that Banca Transilvania has chosen Vonage to power its digital transformation of traditional banking. The first bank in Romania is leveraging the Vonage API Platform to offer customers an AI-powered virtual assistant through WhatsApp using the Vonage Messages API. Vonage offers communications APIs - including messaging, voice and video communication solutions - that enable agile enterprises to enhance their customer experience and realise new business…

Vonage, a global business cloud communications leader, announced that CRN, a brand of The Channel Company, has named four Vonage emerging leaders to its prestigious 2020 Women of the Channel list. The annual list acknowledges select channel leaders representing technology suppliers, distributors, solutions providers and other IT organizations. These four Vonage channel team members each have been recognized for their contributions to channel advocacy, growth, thought leadership, and dedication to the IT channel:…

Vonage, a global business cloud communications leader, today announced that RAM Tracking has maintained its commitment to outstanding customer service with the Vonage Contact Center by transitioning employees from working in the office to their homes in response to the COVID-19 pandemic. The Vonage Contact Center helps RAM Tracking Avoid Disruption in Customer Experience as it Transitions Employees from Office to Home During COVID-19 RAM Tracking, a provider of GPS vehicle tracking systems, chose the Vonage Contact…

Vonage, a global business cloud communications leader, today announced that online accounting software provider Crunch has implemented Vonage’s fully-integrated contact centre and unified communications solutions to better serve its growing customer-base by delivering exceptional experiences. Crunch Selects Vonage to Transform Business Communications With more than 10,500 clients, Crunch provides unlimited accountancy support for sole traders, freelancers, contractors, small businesses and startups. Following a market…

Vonage Brings Together Forward-Looking Business Leaders to Discuss the Future of Communications in Dubai Vonage, a global business cloud communications leader, returned to Dubai with another evening of Vonage Socials, an exclusive thought leadership event for local tech and business leaders held this year at the Four Seasons Resort at Jumeirah Beach. “We are excited that some of the most innovative companies in the Middle East, in banking, retail tech, telehealth, and more, are leveraging Vonage products and services…

Enables Automated, Personalized Interactions Between Businesses and Their Customers Vonage, a global business cloud communications leader, has announced its partnership with global communications workflow platform company Whispir. Leveraging Vonage's Voice, Video and Messaging APIs, Whispir's platform enables businesses to rapidly manage, automate and optimize their communication processes to connect more seamlessly with customers, with no software developer or designer skills required. The partnership between Vonage…

Vonage Holdings Corp., a global business cloud communications leader, announced results for the quarter and full year ended December 31, 2019. “In 2019, we took a number of decisive actions to enable long-term success,” said Alan Masarek, Chief Executive Officer. “We completed the move to our own technology across our core UCaaS, CCaaS and CPaaS products, and invested significantly in product innovation and platform enhancement. We also invested in and focused our go-to-market efforts to further drive revenue growth in…

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Vonage, PC Matic, Zenreach, Lifesight, H4 Technology, ZERØ, and Genesys AppFoundry. TP Vision to Transform Service Experience and Performance With Vonage’s Contact Centre and Speech Analytics Solutions Vonage, a global business cloud communications leader, announced that TP Vision Europe B.V. has selected its contact centre and speech analytics solutions to better serve its…

Vonage, a global business cloud communications leader, announced that TP Vision Europe B.V. has selected its contact centre and speech analytics solutions to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, TP Vision is a consumer electronics key player in the world of audio visual digital entertainment focusing on developing, manufacturing and marketing Philips branded TV sets (Europe, Russia, Middle East, South America, India and selected countries in Asia-Pacific) and…

Jeremy Straker, SVP International Sales, named #2 SaaS sales leader in the UK Vonage, a global business cloud communications leader, announced that Sales Confidence, a fast-growing community that champions the UK’s SaaS founders, sales leaders, and the next generation of talent, has included Jeremy Straker, SVP International Sales, Applications, on its annual list of the Top 50 UK Sales Leaders 2019. “I'm honoured to make this prestigious list for the second consecutive year, surrounded by such a talented and…

Vonage Holdings Corp. announced the retirement of David Pearson, who has served as the company's Chief Financial Officer (CFO) since 2013. He will serve as CFO through May, and then as a special advisor to ensure a smooth transition to his successor. A global executive search firm will conduct the search for Pearson's replacement. He will actively participate in the selection process. Pearson helped drive Vonage's transformation from a Consumer telephony company into a global leader in business cloud communications. He…

Vonage, a global business cloud communications leader, announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth. Offering a fully digital lending process, New10 makes credit decisions within 15 minutes with clear conditions and insights of the applicant’s financial health. For New10, customer experience is…

Vonage, a global business cloud communications leader, announced that it has partnered with Neustar, a global information services company and leader in identity resolution, to deploy a certified caller solution within the Vonage network. This is the latest of many steps Vonage has taken to address global concerns regarding the proliferation of illegal spoofing and robocalls. Vonage shares its customers' concerns about illegal robocalls, and is committed to providing innovative solutions to protect them from occurring.…

Cardenuto Adds Global Executive Leadership Expertise in Enterprise SaaS Sales and Operations Vonage, a global business cloud communications leader, announced that it has named SaaS industry veteran Rodolpho Cardenuto as President, Applications Group, effective December 9, 2019. Cardenuto will lead the Company’s sales, operations and go-to-market strategy for both its unified communications and contact centre portfolios, collectively the Applications Group, and will report to CEO Alan Masarek. Cardenuto will be based in the…

Alliance Includes Development of the 2019 Customer Loyalty and Experience Index (CLIX), the Leaders of Which Are to be Revealed at the CLIX 2019 Awards Event Vonage, a global business cloud communications leader, announced a strategic alliance with Grant Thornton UK LLP to help accelerate the digital transformation of UK financial services organisations, as they seek to outcompete on customer experience. “Digital transformation represents one of the most significant and current opportunities in business, to deliver…

Jay Patel Promoted to Vonage Chief Product Officer Vonage, a global business cloud communications leader, announced that Omar Javaid has been named President of the Company's API Platform Group. In this role, Omar will drive the vision and development of Vonage's communications APIs via Nexmo, the Vonage API Platform and will continue to provide strategic oversight of the Company's product portfolio. Vonage's Nexmo continues to be integral to accelerating the Company's One Vonage strategy of delivering fully integrated…

Company Receives Award for Innovation and Vision in the Technology Industry from 451 Research Vonage, a global business cloud communications leader, has received the prestigious 451 Firestarter award from leading technology research and advisory firm 451 Research, in recognition of the Company's innovative contribution to communications. 451 Research's Firestarter program recognizes exceptional innovation within the technology industry. Introduced in 2018 and awarded quarterly, the program is exclusively analyst-led,…