Call centers Archives — MarTech Series

CommBox Expands Global Footprint with US Launch; Announces Amazon Connect Integration to Enable Call Centers with Voice and Messaging Solutions

AI/ML PRNewswire - February 22, 2023

NETSCOUT Research Reveals that 75% of Enterprises Plan to Grow the Use of Unified Communications and Collaboration Platforms in 2023

Analytics Business Wire - January 31, 2023

Airmeez Deploys SoundHound to Deliver Effortless Conversational Experiences

AI/ML Globe Newswire - January 27, 2023

Survey Finds Call Center Threat Activity Rising; Legacy Authentication Methods Frustrate Customers and Fail to Prevent Fraud

Customer Experience Management Business Wire - September 20, 2022

First Orion Releases 2022 Mid-Year Phone Scam Report Evaluating Most Popular and Emerging Scam Trends

Customer Experience Management Globe Newswire - July 28, 2022

No More Loading Audio Files in Cisco On-Prem Call Centers; Streaming Queue MusicTM Now Cisco Compatible

Customer Experience Management MTS Staff Writer - July 28, 2022

Salesforce Named a Leader in 2022 Gartner Magic Quadrant for Multichannel Marketing Hubs for the Fifth Consecutive Year

CRM MTS Staff Writer - July 22, 2022

MarTech Interview With Regina Soller-Gould, VP of Revenue Marketing at Ada

Account Based Marketing Paroma Sen - July 13, 2022

MTarget Selects iBASIS to Introduce CPaaS Mobile Marketing Campaigns via APIs

Mobile Business Wire - May 10, 2022

Kraft Heinz Partners with Google to Accelerate and Scale Ambitious Digital Transformation and Sustainable Innovation Agenda

AI/ML PRNewswire - February 21, 2022

Thrive Global Announces New Product Suite: 5×5

Technology Business Wire - November 30, 2021

ControlUp Wins Gold for Best Product to the Reduce the Impact of COVID-19 at Globee® 2021 International Best in Business Awards

Customer Experience Management PRNewswire - October 25, 2021

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