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Cisco

Andre Thivierge Promoted to Senior Vice President of Strategic Marketing at DFO Global

DFO Global Performance Commerce, an industry-leading performance marketing company, announced that Andre Thivierge has been promoted to Senior Vice President of Strategic Marketing. Andre was previously head of strategic development, where he helped oversee and manage software development teams and projects in Vietnam and Brazil. In his new role, Andre will help manage data-forward marketing and retargeting efforts. He will oversee third-party application integrations, develop and automate conversational marketing…

Cisco, Qwilt and Digital Alpha Define the Future of Content Delivery with New Open Caching Solution for Service Providers

Companies introduce new model for streaming media delivery leveraging Open Caching architecture deployed at the edge of the service provider networks; it offers unprecedented levels of quality with open, global APIs endorsed by the Streaming Video Alliance Innovative business model enables zero-capex and limited-risk deployment, helping service providers generate new revenue as active participants of the content delivery value chain BT has adopted this solution to deliver high-quality streaming experiences across its…

InsightSquared Names Todd Abbott CEO

InsightSquared, a leading provider of revenue intelligence solutions, announced it has appointed Todd Abbott as chief executive officer. Fred Shilmover has transitioned to the role of President and will continue to serve as Chairman of the company's Board of Directors. Abbott brings a wealth of experience in sales, marketing, and operational excellence to the role. He joined InsightSquared in December of last year following leadership executive roles with Cisco, Avaya, and, most recently, Mitel. His experience scaling…

Throtle Deterministic Consumer Data Now Available on Narrative’s Data Streaming Platform

Marketers Gain Access to Accurate 1:1 Customer Targeting Across Devices and Channels To help marketers more accurately connect people to data and devices, and drive personalized marketing based on real individuals, Throtle, a leader in identity resolution and data onboarding, and Narrative, the enterprise data streaming company, announced their partnership providing Narrative’s clients access to Throtle’s Identity Graph. Throtle, recently validated by Truth{Set}, an independent data quality scoring firm for its consumer…

Evolve IP Releases RECAP – AI Driven Speech Analytics And Voice Recording Platform

Extends Speech Analytics Business Intelligence Beyond Contact Centers and Into Every Business Department Evolve IP®, the world’s leading provider of Work Anywhere™ solutions, announced that it has released Evolve RECAP for Microsoft Teams, the Evolve Contact Suite, and Cisco unified communications. RECAP is a voice recording, transcription, and speech analytics platform with AI-driven natural language processing. RECAP helps businesses communicate better, and operate more securely, by enabling voice recording for every…

GoDaddy’s #OpenWeStand Coalition Grows with Adobe, Cisco, LinkedIn, Mastercard, Microsoft and Uber Supporting Small Businesses During…

Over 70 companies have joined in support of #OpenWeStand and pledged action to make a difference together through uniquely owned programming and resources GoDaddy Inc., the company that empowers everyday entrepreneurs, announced more companies -- including Adobe, Cisco, LinkedIn, Mastercard, Microsoft and Uber, have joined the growing #OpenWeStand movement. #OpenWeStand stands to support small business owners navigate the challenging times presented by Covid-19 with special offers on services and tools, expert advice, and…

Servion Expands its Contact Center and Collaboration Expertise in UK with New Cisco Certifications

Servion has completed several Cisco certifications and is now uniquely positioned to sell, install, and manage Cisco CX Cloud and On-Prem solutions in United Kingdom Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider announced today it has achieved Cisco CMSP Master Certified Partner Status in United Kingdom, placing it among a select group of partners that can sell, install and manage Cisco Contact Center and Collaboration solutions in United Kingdom.…

Listrak Accelerates Revenue Growth for Retailers with Launch of New Integrated Identity-Based GXP Platform

Retailers can now identify anonymous visitors to maximize marketing spend and boost revenue Listrak, the leading digital marketing cloud technology provider for retailers, announced the launch of Growth Xcelerator Platform (GXP). GXP integrates identity resolution capabilities within Listrak’s suite of cross-channel marketing tools to deeply personalize customer interactions. Marketers can leverage GXP to respond to customer signals in order to drive stronger engagement and produce dramatically higher levels of revenue.…

Novelvox Products Now Available on Cisco Solutions Plus Program as TAO Under Bucher + Suter Product Listing

NovelVox, a market leader in providing contact center integrated solutions, is delighted to announce that our products are now available on the Cisco SolutionPlus program. It is for the Cisco customer and the partner ecosystem can be searched and purchased under Bucher + Suter product listing as TAO that stands for Total Agent Optimization. The product is designed and ease the lives of agents and customer, thereby growing businesses to new heights The disconnect between the contact center and enterprise applications…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Microsoft, Procter & Gamble, Selvita, SecurityTrax, AppDynamics, and AudioCodes. Microsoft Signs a 5-Year Deal with The Coca-Cola Company To Transform Global Engagement And Experiences Microsoft Signs a 5-Year Deal with The Coca-Cola Company To Transform Global Engagement And Experiences. Popular beverage company The Coca-Cola Company will use Microsoft’s Cloud platform to…

Cisco’s AppDynamics Positioned Highest on Ability to Execute Axis and Named a Leader for Eighth Consecutive Time in 2020 Gartner Magic…

Cisco AppDynamics Positioned Highest for Ability to Execute Among All Vendors for Business iQ AppDynamics, a Cisco company, today announced that it is positioned highest in Ability to Execute in the latest Gartner Magic Quadrant for Application Performance Monitoring. This is the eighth consecutive time Cisco AppDynamics has been positioned as a Leader in the report. Gartner’s Ability to Execute axis recognizes vendors for their product and service delivery, overall viability, sales execution/pricing, market…

Evolve IP and Pax8 Announce Partner Agreement to Provide Integrated Microsoft Teams and Cisco Voice Services

Platform-Level Solution Natively Integrates the Market-Leading Collaboration Features of Microsoft Teams with the Call Control, Reliability and Enterprise Communications Features of Cisco Voice Evolve IP, the world's leading provider of remote working cloud solutions, announced that it has partnered with Pax8, the leader in cloud distribution, to provide Evolve Teams with Enterprise Voice to their network of more than 10,000 Managed Service Providers (MSPs) in North America. The agreement enables MSPs to offer their…

10 Tech Companies Donates Over $1.4bn to Fight Coronavirus

Ten leading tech companies have pledged to donate a significant amount of funds to help contain the novel Coronavirus. Data gathered by Learnbonds.com indicates that the companies have offered at least $1.4 billion towards mitigating the virus. Top on the list is California based Google that has donated about $800 million that will be used to support businesses, organizations and healthcare workers as part of its coronavirus response that also includes free advertising on its various platforms. Cisco has also pledged about…

N3 Holding Virtual Hiring Events to Support Growing Workforce and Changing Landscape Amid COVID-19

Leader in Technology sales hiring 80+ sales agents in Charleston WV N3, a global leader in integrated B2B technology sales and marketing, announced today they will hold virtual hiring events for interested candidates in Charleston, WV, and surrounding areas, to support continued growth from top tier clients such as Microsoft, IBM and Cisco. Marketing Technology News: Xebec Provides Update on Coronavirus Impact on Global Operations N3’s shift to virtual hiring events is in response to the rapidly changing workplace…

Servion Recognized as Cisco Unified Contact Center Enterprise Authorization Partner in Canada

With this certification, Servion is uniquely positioned to sell, deploy and support Cisco Unified Contact Center Solutions targeted at large enterprises Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider, has successfully expanded its Cisco offering into the Canadian market and is recognized as a Canadian Cisco Unified Contact Center Enterprise Satellite Authorization partner that can sell, deploy, and support, Cisco’s Enterprise Unified Contact Center…

Global Warehouse Solutions Provider Selects 3CLogic Cloud Contact Center Solution to Integrate with ServiceNow CSM and Cisco

Fast deployment aids industry leader with critical business continuity needs by enabling work-from-home agents, while leveraging existing on-premise telephony infrastructure with 3CLogic’s leading ServiceNow CSM integration to optimize customer service engagements 3CLogic, a leading provider of cloud contact center solutions, announced its selection by a global manufacturer and provider of warehouse solutions for its leading ServiceNow Customer Service Management integration to deliver a customer-centric service…

TechBytes with Pegah Ebrahimi, COO at Cisco

Hi Pegah, please tell us about your journey in technology and how you started at Cisco. I was appointed as COO of Collaboration at Cisco over a year ago. But in many ways, my entire career has prepared me for this role. I’ve always had a love for technology and solving new problems in some form, given the exposure I got from going to a school like MIT that was leading the way in so many areas of technology. I started my career at Morgan Stanley as an analyst in Investment Banking, focused on strategic advice to technology…

Avaya, Cisco and Genesys Contact Center Customers Can Move to the Cloud for Free With Talkdesk Boost for Business Continuity in 15 Days

Talkdesk Boost for Business Continuity neutralizes the impact of natural disasters on support operations with fast and easy transitions from on-premises to cloud contact center solutions Contact centers are high-risk locations for operational shut down due to virus spread or other natural disasters Talkdesk Boost enables the acceleration of digital transformation by augmenting existing on-premises systems with modern, intelligent cloud contact center applications In response to the Coronavirus outbreak,…

Cisco Update: 5G to Support More Than 10% of Global Mobile Connections by 2023

News Summary:By 2023:   5G Speeds will be 13 times higher than the Average Mobile Connection 66% of the global population will have Internet access – that's a WW Internet community of 5.3 billion people There will be nearly 30 billion devices/connections by 2023 – 45% of those will be mobile Average broadband speeds will rise from 46 Mbps to 110 Mbps Wi-Fi6 hotspots will grow 13-fold from 2020-2023 and will make up 11% of all public Wi-Fi hotspots According to the new Cisco Annual Internet Report, 5G will…

Cisco Announces David Meads as New UK & Ireland leader

Cisco announced the appointment of David Meads to lead its UK & Ireland business. Meads, who recently led the Partner Organisation for Cisco in Europe, Middle East, Africa and Russia (EMEAR) and prior to that, spent a decade in leadership roles for the company in the Middle East and Africa, will take on the role with immediate effect. The UK represents an important market for Cisco and is at a pivotal point in its digital transformation. With the seventh largest economy globally and a strong technology heritage, the…