Contact Center Operations

Powered by AWS, Aceyus VUE cloud platform elevates the customer experience with real-time reporting data and full visibility into call centers and now supports Amazon Connect Aceyus Inc., a leading provider of customer experience solutions specializing in enterprise-level data management and reporting, announces that it is using the elasticity and scalability of Amazon Web Services (AWS) to power its new Aceyus VUE cloud platform with support for a variety of cloud center providers around the world. The cloud-based platform…

Ranked #1 on G2 Crowd’s Relationship Index UJET Inc., a leading provider of customer support communications and solutions, announced that it has been named a Leader in Contact Center Operations Software in the Winter 2020 Grid® Report by G2. In the report, UJET outranked top cloud contact center vendors in areas such as User Adoption, Product Going in the Right Direction, Ease of Setup, and Net Promoter Score. In addition, UJET has been recognized as having the highest Relationship Score in G2’s Relationship Index,…