Conversational Marketing

“The State of Chatbots in Contact Centers” research shows how today’s contact centers are using chatbots to reduce call time, deflect calls, and improve customer satisfaction More than 75% of contact centers rely on intelligent chat…
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Don White, CEO and Co-founder at Satisfi Labs talks about the impact of conversational AI on customer experiences and why marketers will need to rely on these platforms to drive future online journeys... _______ Welcome to this MarTech…
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The third-party cookie is crumbling. Even as Google opts to delay the cookiepocolypse, one thing is certain — brands need to rethink how they connect with their audiences. Don’t let data depreciation fool you either! As Forrester…
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As a key player in digital communication for companies for more than 20 years, Positive Group (formerly Sarbacane Group), parent company of Mailify and rapidmail announced a $110M fundraising from EMZ and banking institutions, and at the…
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Conversational interactions offer the opportunity to flex the full powers of ABM’s personalized approach while avoiding the potentially detrimental drawbacks of digital fatigue. Conversational marketing is fast becoming a core offering for…
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Integration enables marketers to trigger two-way conversations at the appropriate moments in each customer’s journey Sinch, a global leader in cloud communications and mobile customer engagement, has teamed with Blueshift to offer rich,…
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Hi Max, welcome to our MarTech Interview Series. Please tell us about your current role and responsibilities at Spectrm. I’m co-founder and CEO at Spectrm. My role has changed a lot over the last few years as the company has continued to…
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Instachat Builder is the first conversational AI platform to use text content to train chat applications and accelerate implementation Botco.ai, the leading HIPAA-compliant conversational marketing solution, announced the launch of…
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AI has empowered intelligent chat beyond answering simple queries. See how they can super power your customer journey. At the advent of automated chat agents, the mere novelty of it all was perhaps its greatest value. A pop-up window in…
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Panel will discuss the importance and impact of technology on access to mental health services WHAT: Botco.ai, the leading HIPAA-compliant conversational marketing solution, will host a customer symposium via Zoom in honor of National…
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Spectrm, the conversational marketing platform businesses use to automate one-to-one conversations with consumers on messaging channels, announced a beta offering with Meta to launch Recurring Notifications on Messenger. Recurring…
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ChatFunnels to host 4th Semi-Annual DemandGen Summit, an online summit for marketers and sales professionals to learn best practices for funnel optimization. ChatFunnels, the leading conversational marketing platform,…
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Botgate built an AI bot that communicates with customers almost like a native sales representative fed by dynamic data and unique playbooks. It helps you transform your sales workflows with custom playbooks and bots that engage prospects…
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Consumers don't want your traditional marketing anymore. And why should they? In a world where communication centers around messaging friends and colleagues, commenting, DMing, and other direct means of connection, why would they…
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New Conversational Service Arms Businesses with Post-Sale Solution to Increase Customer Lifetime Value Drift, the Conversation Cloud company, unveiled the Drift Conversation Cloud, bringing together Drift's three core solutions:…
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Justin McDonald, Senior VP and GM of Conversational Marketing at Terminus chats about the growing benefits of conversational experiences in today's marketing sphere in this quick catch-up: ________ Welcome to this MarTech Series chat…
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Web forms are a product of their paper sibling, a gateway to information exchange online. The one thing standing in between a user and a goal. The final frontier before getting that all-important piece of data. Although technology has freed…
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It is possible for online marketers today to create deeper conversational experiences with potential customers that keep them engaged for longer; Mike Yan, CEO and Co-founder at ManyChat shares more: _________ Welcome to this MarTech…
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Senseforth.ai has been recognized for Completeness of Vision and Ability to Execute. Senseforth.ai announced that they have been recognized by Gartner® in the 2022 Magic Quadrant™ for Conversational AI Platforms report. This evaluation is…
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For B2B companies, COVID-19 was a wake-up call to digitize, and the move to ramp up the quality of digital experiences to meet the demand is accelerating. According to McKinsey, 70–80% of buyers now prefer remote or digital interactions…
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