COVID-19

Combining Covid-19 caseload data with search and sales information to predict which products will become hard to find Artificial intelligence company Simporter launched new software that predicts which products are next in line to see a spike in shopper demand. Called the Epidemic Demand Surge Protector, it makes these predictions so manufacturers and retailers can keep up supply levels for OTC medicine, food, and household items. While toilet paper remains elusive, many other products are hard to find as people…

Intelligent Automation Enables Organizations to Automate, Track, and Respond to Employee Questions IT help desks are getting hit hard with work from home mandates resulting from COVID-19, with call volumes rising dramatically and service level agreement (SLA) breaches becoming the new norm. In response, Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), released a free 90-day Rapid Assistance Program to quickly help enterprise organizations automate, track, and respond to the…

Usage of Leading Video Platform Up More than 30x in Peak Times, as Organizations Rush to Replace In-Person Internal and External Communication with Video Qumu, the leading provider of Enterprise Video as a Service (EVaaS) technology for the intelligent enterprise, revealed the use of its cloud-based enterprise video solution is up over 30x from normal levels during peak business hours. This increased usage is a result of the company’s Global 2000 customer base mobilizing to support thousands—and in many cases tens of…

Datametrex AI Limited is pleased to share a summary of the work done for the United States Government and a link to the report which clearly identifies attempts by Chinese authorities to create a divide amongst Americans on how the administration and Trump are handling #COVID19. This work was commissioned by an agency for the United States Government and involved collecting and analyzing a massive amount of social media data. Marketing Technology News: MatchCraft’s CEO Wins the Localogy Excellence Category Builder Award…

Nationwide Delivery Services Turned On for Retailers in 48 Hours or Less OneRail, an Orlando-based final mile delivery orchestration and fulfillment platform, announced today that it has launched QuickStart, a new service available to retailers needing to immediately find more final mile delivery capacity in order to support the eCommerce demand spike caused by COVID-19. “As COVID-19 continues to impact our communities, we know that one of the best ways to avoid the virus from spreading is to stay at home. The…

New Index Measures Digital Economy in Real-Time; COVID-19 Drives Surge in eCommerce and Buy Online, Pickup In-Store Adobe unveiled the Adobe Digital Economy Index, the first real-time barometer of the digital economy, which analyzes trillions of online transactions across 100 million product SKUs in 18 product categories. Growing at a faster pace than the economy as a whole, the digital economy has never been more important than during the COVID-19 pandemic as consumers and businesses across the globe grapple with a…

FOURTH AUGMENTED AND VIRTUAL REALITY SURVEY SHOWS STRONG FUTURE FOR XR INDUSTRY Today, the XR Association (XRA), global law firm Perkins Coie LLP, and industry venture capital firm Boost VC released the results of the fourth annual Augmented and Virtual Reality Survey, which surveyed respondents from startups, enterprise technology firms, and investors in the XR industry in early 2020. The survey, conducted before the COVID-19 pandemic, concluded that plummeting hardware and software costs, increasingly impactful…

150 business technology products recognized in peer-reviewed awards program In celebration of the 35th anniversary of the SIIA CODiE Awards, the Software & Information Industry Association (SIIA) today announced the 150 business technology finalists. These finalists were selected by judges from a pool of 577 entries and represent the most innovative and impactful applications and products from software developers, content, media, online learning services and related technologies. The 2020 CODiE Award program…

New week-over-week growth for retail, education, government and news sites builds on earlier spikes in audience engagement amid COVID-19 pandemic The latest information from Comscore, a trusted partner for planning, transacting, and evaluating media across platforms, shows that U.S. demand for digital news and entertainment continues to increase across several key categories amid the ongoing COVID-19 pandemic. The rising levels of consumption, observed during the week of March 16-22, 2020, follow the major…

Updated Mozscape API Expands Access to Trillions of Links, Pages, and Unique Metrics Moz, Inc., the leader in search engine optimization technology, announced the second version of Mozscape API, also known as the Moz Links API. SEOs today use Mozscape for key insights and opportunities on URL or domain tracking, link building, backlink analysis, competitive research and more. “Access to data isn’t enough, which is why Moz is committed to ensuring data users need to make decisions is relevant, high-quality and actionable.…

COVID-19 outbreak will impact consumer consumption patterns of podcast, music, and news services A new consumer study from Parks Associates finds 36% of US broadband households listen to podcasts weekly, although the research firm expects new patterns of video, music, and news consumption to emerge as a result of the current public health crisis with COVID-19. Adoption and Business Models: Video, Music, and News Services explores service uptake, business model preferences, service spending, and value perceptions for…

Full-Service PR Agency Extends Established Employee Communications Programs to Help Clients Bolster Company Culture Matter Communications — a Brand Elevation Agency specializing in PR, creative services and digital marketing — announced the launch of a new internal communications offering. In immediate response to client requests, Matter’s integrated marketing professionals have established a line of offerings to support effective communications within organizations, leveraging a mix of strategic PR, writing, video,…

Now more than ever, Business Warrior recognizes that small businesses need guidance and support. As a result, the company announced today that effective immediately, it will offer free, one-year access to its Business Warrior software in light of the current coronavirus (COVID-19) outbreak and its negative impact on small business sales. The company is also unveiling new Business Warrior technology that will enable millions of small business owners to identify and leverage free advertising opportunities. Marketing…

In response to unprecedented demand for expert sources and fact-based insights during the COVID-19 pandemic, ExpertFile has launched the COVID-19 Experts Search Engine, a specialized online resource designed to help newsrooms around the world ;access reliable experts to speak on a variety of topics related to the coronavirus. With millions affected worldwide by the COVID-19 pandemic, the dangers of misinformation and factual inaccuracy pose a potentially devastating impact on society. As the largest curated, open-access…

Robust, Interactive Tracker Available to Anyone to Use and Embed for Free Domo announced it has updated its free, interactive Coronavirus (COVID-19) Global Tracker with county-level infection statistics, stay-at-home orders and testing-by-state data. To support the worldwide effort to keep communities informed, healthy and safe, this free resource uses the Domo platform to help anyone see and understand COVID-19 data, and embed any of the visualizations in their own websites or operations. Updating every 10 minutes, the…

- SLING TV integrates free news channels with Amazon Fire TV's 'Live' tab as part of its 'Stay in & SLING' public-service initiative - Features breaking news from FOX News, ABC News Live and more - SLING TV continues to offer news-rich SLING Blue service 14-day, free 'quarantine offer' through April 5 As part of the company's "Stay in & SLING" initiative, SLING TV launched a new integration with Amazon Fire TV's "Live" experience, which will begin rolling out to customers in the U.S.. This new integration will…

The Company is Accelerating its App Release to Provide Entertainment to Those Affected by COVID-19, Celebrity Music Artists and their Fans Following World Wide Concert Tour Cancellations Friendable, Inc. announces plans to accelerate its release of the Fan Pass Live Streaming Video application. The world has changed in recent weeks and Friendable is adapting its Fan Pass business model to allow Artists of all genres to share Live Video experiences, new music and event style entertainment that can be broadcast from the…

On 16th March, 2020, in his opening remarks, WHO Director-General stated unequivocally that urgent escalation in testing, isolation and contact tracing was required, which is the backbone of the response to fight COVID-19. A multinational supplier of technology used in national security, Cyborg Systems, has used its inherent expertise in tracking to develop 'Unmaze', a powerful solution to track those infected, and those who came in touch with them. In a briefing to Nugen, company's spokesperson Mr. Alen Mateev stated…

Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% to +24% week-to-week during the global COVID-19 outbreak Company launches number of free resources, including new product bundle to make it easier for all businesses to support customers and boost remote agent productivity  Zendesk, Inc., the service-first CRM company, released its Zendesk Benchmark Snapshot highlighting the global impact of the current COVID-19 (Coronavirus) pandemic, which is being felt across markets by…

Release ensures that law firms affected by COVID-19 can continue working remotely without disruption Smokeball—a legal practice management software featuring case management, document automation, and billing capabilities—has added a messaging and file sharing feature that will ensure law firms affected by the coronavirus will be able to communicate internally and externally with colleagues and clients. Smokeball's hybrid cloud software allows lawyers, paralegals, and legal assistants to work remotely off- and online;…