crm

"It’s also important not to get to caught up in the hype around AI. Like anything, the wrong use devalues the right use and AI is certainly being overused right now." Tell us about your role and journey into marketing technology. What…
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Do you want your sales team to improve their close rate? Of course you do! Dumb question. But are you struggling to hit your targets? Did you know that Artificial Intelligence can improve sales by up to 59%? That caught your…
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Use of HTTPS Protocol on Phishing Websites Reaches Record High According to the APWG’s new Q1 2019 Phishing Activity Trends Report, users of Software-as-a-Service (SaaS) and webmail services are being targeted with increasing frequency.…
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In this article, I tell about three great tips for a smooth Customer Data Platform rollout in 2019 Customer Data Platform or CDP as they are know in the Marketing Technology community. Anyone who is a part of the MarTech world in 2019 is…
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Funding Underscores Healthcare's Demand for the Company's Data Science-Driven CRM to Deliver Personalized, Prioritized, and Proactive Consumer Engagement SymphonyRM, Healthcare's Next Best Action (NBA) company, today announced that it…
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Agent Productivity Enhanced in the Digital Contact Center Through Ability to Seamlessly Blend Live and Virtual Contact Center Agents  Sparkcentral announced the rollout of its Virtual Agent Framework, a solution complementing the…
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HGC Global Communications Limited (HGC), a fully-fledged fixed-line operator and ICT service provider with extensive local and international network coverage and infrastructure, announced its further collaboration with Salesforce, the…
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Leading Specialty Retailer and Wellness Lifestyle Company Was Recognized at Aptos Engage Conference for Omnichannel Transformation and Retail Innovation Aptos, Inc., a recognized market leader in retail technology solutions, announced…
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The World's #1 CRM Company and the European Leader in Online Education Join Forces to Train Individuals Around the World on High-Demand Technology Jobs Salesforce, the global leader in CRM, and OpenClassrooms, the European leader in…
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Leading email marketing platform for business, Mailchimp, is officially growing its product suite into all-in-one Marketing Technology provider. According to a blog by co-founder Ben Chestnut, Mailchimp has built an all-in-one Marketing…
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Act! Growth Suite, the Next Generation of Act!, Makes It Easy for Customers to Drive Business Growth Swiftpage, the provider of Act!, a leading cloud-enabled CRM and marketing automation platform aimed at helping small and midsized…
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New Engagement Solution Will Debut on the Main Stage at PegaWorld 2019 Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, announced its acquisition of In The Chat (ITC), an…
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Unika.ai, the next-generation of Knowledge Management & Sales Enablement, announced the release of its new Sales Enablement solution, designed to help organizations mature their sales enablement processes. Unika's Sales Enablement…
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Successful companies today have one thing in common — a functional inbound digital marketing model. When 76 percent of marketers use inbound marketing as their primary strategy, having an effective inbound function is the secret sauce for…
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SAP Announces 10 New SAP Qualtrics Offerings Apple and SAP Enable Easy Integration of Machine Learning with Native Apps for Enterprise SAP SE ushered in a new era in the way consumers and enterprises interact with each other. Just three…
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BirdEye Recognized for Innovation in Customer Experience Management BirdEye was named the "Most Innovative Tech Company", winning its second Stevie Award in The 17th Annual American Business Awards. BirdEye had previously been honored with…
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Industry Visionary to Lead NCS Toward Even Greater Innovations in Advertising Effectiveness NCS, the leading company for improving advertising effectiveness for the CPG ecosystem, announced Linda Dupree has been named to the position of…
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