customer engagement platform

Emarsys, an SAP SE company, today announced that it has been positioned by Gartner as a Leader in the 2021 “Magic Quadrant for Personalization Engines”* for the SAP Emarsys Customer Engagement platform. “It is vital that brands learn from…
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Updates Include In-App Message Survey Templates, New CDP Partnerships, Experimentation Updates, and Enhancements to Braze Revenue Reporting. Braze, the comprehensive customer engagement platform, today announced several new product and…
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Update for over 33,000 active users aims to return as much time as possible to marketers by streamlining user interfaces, simplifying personalization and maximizing engagement strategies Omnichannel customer engagement leader Emarsys today…
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Xtremepush, the Irish-owned multi-channel customer engagement platform, has raised $33 million in growth capital to accelerate its global expansion. Xtremepush enables its global client base to drive revenue and enhance customer experiences…
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Cloud Communications Provider Enables Two-way SMS & MMS Texting Solution for Businesses Nationwide FlexIP Solutions, a nationwide provider of custom managed communications services to businesses, announced today…
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AI-powered Netcore Cloud Email delivers 95% inbox placement and tools for optimizing customer engagement and experience Netcore Cloud, a customer engagement platform that helps B2C brands create amazing, personalized digital experiences,…
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MobStac's breakthrough customer engagement platform, Beaconstac, reaches 5 million consumers each month in over 120 countries. MobStac, creators of Beaconstac, a phygital customer engagement platform for brands and businesses of all…
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Matador AI, an SMS customer engagement platform, teamed up with Shop Smart Autos, the digital media platform that provides exclusive VIN-specific leads to its subscribing dealers. Matador brings Shop Smart Autos additional support to…
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In addition to overseeing all financial activities for the company, Bennfors will lead Astute’s growth initiatives and post-acquisition integration efforts Astute, Inc. (“Astute”), a leading customer engagement platform, today…
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For the fourth consecutive year, Outsell receives an AWA for excellence in Marketing Automation for auto dealers Outsell won the 2021 Automotive Website Award (AWA) in the Marketing Automation category in a special online event hosted by…
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Augeo, a leader in loyalty and engagement platform solutions, announced that it has acquired Wellington, based in Overland Park, KS. The acquisition, effective February 1, 2021, complements Augeo's growing live and virtual meetings, events,…
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Features Include Global Control Groups, Android In-line Image Push, and SMS Custom Keyword Processing Braze, the comprehensive customer engagement platform, announced new features that empower brands to create more opportunities to deliver…
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After its recent acquisition of iPerceptions and Socialbakers, Astute continues momentum, hiring Zarnaz Arlia as CMO and naming Shellie Vornhagen as CXO Astute, Inc. (“Astute”), a leading customer engagement platform, announces…
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Making it easier than ever for businesses to communicate maaiiconnect, a leading customer engagement platform, now allows businesses to have conversations with customers over WhatsApp and WeChat directly from its dashboard. The integration…
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Sparkcentral brings advanced customer care conversations to the Hootsuite platform for a unified customer journey Hootsuite announced its acquisition of Sparkcentral, a leading SaaS provider enabling the future of digital customer…
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Leading US grocery chain will leverage advanced machine learning algorithms to provide personalized, seamless experience for their customers Manthan-RichRelevance, a leading Experience Personalization and Customer Engagement Platform,…
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SAP SE announced it has completed the acquisition of Emarsys, a leading omnichannel customer engagement platform provider. Terms of the transaction were not disclosed. Marketing Technology News: Conversational Marketing Trends: Chatbots…
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Customer engagement company Airship announced that Forrester Research, Inc., has named Airship a Leader in “The Forrester Wave™: Mobile Engagement Automation, Q3 2020.” This 31-criterion evaluation focused on the nine most significant…
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Enervee and Oracle are teaming to help utility customers make more energy-efficient choices. Interpreting energy data from Oracle Utilities Opower Customer Engagement Platform, the Enervee SmartChoice AI interface will serve up a smarter,…
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1Q, a leading market research and customer engagement platform, announced an offer to run customized surveys on behalf of media outlets at no cost through the remainder of 2020 on its nationwide platform of more than one million members. In…
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