A lot of brands say that they put the customer at the center of their organizations, but most marketers know …
Acacia Waller Joins Triblio as VP of Customer Success
Triblio, the industry leader in account-based marketing (ABM), is pleased to announce the appointment of Acacia Waller as Vice President …
New Acquisition Deal Puts Headless Commerce in Driver’s Seat for 2020
In the latest Headless Commerce Update, Elastic Path has Acquired Moltin; The Deal is Expected to Create the Only Commerce …
Uplight Names Angela Tucci Chief Operating Officer
Senior Operational Leader brings 24 years experience to help new company scale to next level of growth Uplight, the leader …
KWI Unveils New, Dynamic Improvements to Its POS Platform at NRF 2020 to Help Retail Industry Deliver Exceptional Customer Experience
Partnership with CLEAR®, New Client Roster and New CRO To Support Continued Growth and Enhance Focus on Customer Service KWI, …
SAS Highlights Success with Belk, Sodimac and Shop Direct at NRF 2020
‘Runway’ Mood and Style Captured With AI and Computer Vision From NRF 2020 Attendees NRF 109th Annual Convention and EXPO …
Blue Nile Shines Bright with Oracle Cloud Applications
World’s Leading Online Jeweler Says “Yes” to Oracle to Help Create Customer Experiences as Unique as Each Diamond Blue Nile, …
NICE inContact and Zendesk Partner to Bring CXone to Thousands of Customers Across the Globe
Leading CCaaS and CRM providers join forces to power faster and more personalized customer experiences NICE inContact announced a joint …
Nintex Named a Leader in the Aragon Research Tech Spectrum for Workflow and Content Automation, 2020
Organizations worldwide leverage the Nintex Process Platform to successfully manage, automate and optimize enterprise-wide business processes – accelerating results and …
Retail-as-a-Service: Platform Innovation Enables Retailer-Defined Frictionless Commerce
In the reality of today’s disruption, the focus on rosy statistics about the growth of online eclipsing the power of …
US Real Estate Franchise Chooses Five9 for the Intelligent Cloud Contact Center’s CRM Integration
Five9, Inc., a leading provider of the intelligent cloud contact center, announced that a US nationwide real estate investor has …
Acxiom Makes Its Data Available to AWS Customers on AWS Data Exchange
Acxiom®, the data and technology foundation for the world’s best marketers, announced its selection as a Launch Partner for AWS …
Simon Data Triples Enterprise Client Count, Grows Talent by 75%, and Unveils New Brand Identity
Strong Customer ROI, Investments into Data Infrastructure, New Funding, and Strategic Senior Hires Fuel Company’s Ability to Power the Next …
Adventist Risk Management Adopts Insurity’s Policy Decisions Evolution and Digital Services Platform to Streamline and Automate Workflows
Will Leverage Insurity’s Leading API Ecosystem and DigitalXPerience Studio to Create Unique Customer Experience Insurity, Inc., a leading provider of …
Reputation.com and Alorica Join Forces to Deliver Turnkey, Unified CX Solution
Partnership Combines Customer Intent Insights with Customer Interaction Expertise to Enable Personalized CX at Scale Reputation.com, provider of the first …
SugarCRM Reimagines the Future of Customer Experience
Groundbreaking Management of Time-Aware Data Allows Businesses to Rewind the Past and Forecast the Future to Better Engage with Customers …
Infobip Partners With WMC Global Helping US Based Businesses Build Secure Customer Experiences
Infobip, a global cloud communication platfom company and a leader in omnichannel customer engagement partners with WMC Global, a market …
Alfresco Wins 2019 Aragon Research Innovation Award for Content Management
Vendors Are Selected for Innovation Awards Based on the Core Innovation of Their Product Alfresco Software, a commercial, open source …
Swrve and Independent Research Firm to Host Webinar on Next-Gen Customer Experiences: Keys to Advancing Your Engagement
Webinar Featuring Julie Ask, Vice President and Principal Analyst Will Join Lisa Cleary, Chief Product Officer at Swrve on December …
MarTech Interview with Hugh Fletcher, Global Head of Consultancy and Innovation at Wunderman Thompson Commerce
"B2B marketers must be more knowledgeable about their customers as they must target them as workers, decision-makers, and consumers" Could …