CX Certification Builds the Skills Required to Deliver CX Programs That Drive Growth Forrester announced the launch of its CX Certification product, …
New Commissioned Research from Digital River: B2B Software Brands Must Empower Channel Partners and Deliver Seamless Customer Experiences to Thrive
Digital River, Inc., a leading global provider of Commerce-as-a-Service solutions, announced the results of a commissioned research study, which evaluated …
Amperity Expands Customer Data Functionality for Multiple Customer Views
Global Consumer Brands Such as GAP, Alaska Airlines, Wynn Las Vegas, and TGI Fridays Select Amperity as Their Customer Data …
TechBytes with Dave DeMaria, VP, Corporate Marketing, Synopsys
Dave DeMaria VP, Corporate Marketing, Synopsys In 2018, amplifying digital presence drives every marketing campaign. However, it's not easy to pull away …
Adobe Unveils Next-Gen Content Intelligence to Transform Customer Experiences
Adobe Promises to Deliver Content Intelligence That Will Play Key Role in Building Brand Loyalty, with Personalization, Authenticity, and Design Reigning …
Monetate Unveils Individual Fit Insights within its Personalization Engine
Individual Fit Insights is a New Capability from Monetate that Arms Brands with AI-Based Automated Segment Discovery Monetate, the worldwide …
Episerver Announces a New Visitor Intelligence Product and Releases a Headless API
Episerver Insight™ Provides Deep Customer Journey Analyses. The Headless API™ Makes It Easier to Engage With the Growing Number of …
Creating Individualized Customer Experiences: Top Insights from The Personalization Summit 2017
I recently attended my first Personalization Summit – an event dedicated to helping digital marketers deliver highly relevant, individualized experiences …
Consumers Expect AI to Deliver More Transparency, Privacy, and Human-like Touch
The Pegasystems’ Report Provides A Roadmap For Businesses To Improve Ai-Powered Customer Experiences A new global study released by Pegasystems Inc., …