customer experiences

Salesforce, the global leader in CRM, announced that Gartner named MuleSoft a Leader in the Gartner Magic Quadrant for Integration Platform as a Service, Worldwide (iPaaS). This is the eighth time that MuleSoft has been recognized. As a…
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Saudi's leading electronics retailer wins big through hyper-relevant and individualized customer experiences eXtra, Saudi Arabia's leading consumer electronics and home appliances marketplace, announced that they have significantly…
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Opinions Split if the Use of AI Automatically Increases Expectations of the Experience Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, announced new…
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Swedish AJ Produkter signs Agillic and partners Tealium and Miltton to transform its communication across 20 countries AJ Produkter joins the best of breed technology platform ecosystem of Agillic and Tealium to transform its communication…
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Qualtrics , the leader and creator of the experience management category, announced that hundreds of organizations worldwide, including The BMW Group, Farmers Insurance and Principal Financial Group, selected its customer experience…
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Acquisition will serve as a foundational architecture for future blockchain-based digital transaction solutions for Web3 OneSpan Inc., the digital agreements security company, announced that it has agreed to acquire ProvenDB, an…
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Voxco insights rolls out new updates enabling seamless research experience and enhancing data insights. Voxco Insights, the actionable insights platform today, introduced six new features it has added to its online survey platform-…
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Sauce Labs Inc, the leading provider of continuous testing and remediation solutions that enable development teams to deliver high quality software at speed, welcomes Clair Byrd as Chief Marketing Officer (CMO) on the Sauce Labs…
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commercetools Frontend enables brands and retailers to compose and deliver digital websites and applications, without sacrificing time to market Combines API orchestration, workflows and frontend delivery to enable commerce…
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The deal expands Unbabel’s global translation capabilities, bringing its offerings to new sectors and further strengthening customer experiences in Germany and throughout Europe Unbabel, the AI-powered Language Operations…
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Mapp opens up further data sources with single Shopify Plus extensions to improve connectivity and streamlining of data and takes personalised online marketing to the next level  Mapp, a leading provider of insight-led customer…
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Leaner structure follows global launch of flagship products Elimination of approximately 10 percent of Lightspeed's headcount-related operating expenditures Third quarter results expected to fall within the…
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Meeting ever-changing customer demands has become the number one challenge for marketers as they need to adapt to new channels, technology, and gather the right data that can facilitate actionable insights Emplifi, a leading unified…
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Following a year of record growth, Chronosphere welcomes new investors GV (formerly Google Ventures) and Geodesic Capital as existing investors double down on company's cloud native observability platform Chronosphere, the only cloud…
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Will hyper-personalization dominate marketing in 2023? Or will marketers lean towards CTV ads to drive online impact? Catch the latest views, predictions and trends across martech and B2B marketing from this weekly highlight: _________…
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Entrepreneurial marketing leader to work with CEOs at financial services, technology, and education companies to mature marketing strategies, disciplines, and teams – transforming them into lead generation engines to accelerate business…
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Richard Jones, Chief Revenue Officer at Wunderkind comments on the biggest trends that will shape the digital commerce marketplace through 2023: _______ Welcome to this MarTech Series chat, Richard, tell us about yourself and more…
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Acquia CDP supports composable data strategies with expanded integrations and more ways to access analytics and insights Acquia, the open digital experience company, introduced enhancements to its customer data platform (CDP) that…
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Investment over the next five years will transform employee, agent, and customer experiences Dialpad Ai Labs gives access to test pre-released Dialpad Ai features, empowering early adopters to shape the future of Ai for…
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Integration delivers powerful Self-service and Assist resolution capabilities for Zendesk customers, reducing operating costs while delivering exceptional CSAT  Aisera, the world's leading AI-driven service experience platform for…
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