Groundbreaking Management of Time-Aware Data Allows Businesses to Rewind the Past and Forecast the Future to Better Engage with Customers …
Infobip Partners With WMC Global Helping US Based Businesses Build Secure Customer Experiences
Infobip, a global cloud communication platfom company and a leader in omnichannel customer engagement partners with WMC Global, a market …
Alfresco Wins 2019 Aragon Research Innovation Award for Content Management
Vendors Are Selected for Innovation Awards Based on the Core Innovation of Their Product Alfresco Software, a commercial, open source …
Swrve and Independent Research Firm to Host Webinar on Next-Gen Customer Experiences: Keys to Advancing Your Engagement
Webinar Featuring Julie Ask, Vice President and Principal Analyst Will Join Lisa Cleary, Chief Product Officer at Swrve on December …
MarTech Interview with Hugh Fletcher, Global Head of Consultancy and Innovation at Wunderman Thompson Commerce
"B2B marketers must be more knowledgeable about their customers as they must target them as workers, decision-makers, and consumers" Could …
Steampunk Continues Alignment with Salesforce Public Sector by Solidifying MuleSoft Partnership
Steampunk is pleased to announce an exciting partnership with MuleSoft as it officially joins their Partnership Technology Program. “Given Steampunk’s …
Simon Data Appoints CPO Doina Harris to Accelerate Customer Data Platform Innovation
Former AppNexus And Google Executive Joins Leading CDP Executive Team to Support Growing Enterprise Demand for Advanced CX and Personalization …
How Open-Source Product Information Management is Bringing SMBs On a Level Playing Field with Big Tech Firms?
The customer journey is no longer a linear path. The rise of Omnichannel as the defining retail strategy of the …
Linker Networks Extends its Auto-labeling Service to Microsoft Azure Stack Hub to Empower a New Generation of Customer Experiences
Linker Networks, Inc. (“Linker”) announced that it is bringing its AI based auto-labeling with continuous learning service to Azure Stack …
The Time is Right – and Easier than Ever – to Send the Right Message at the Right Time
Getting the timing wrong is not only frustrating to the consumer, but it’s also costly to you. And that’s what …
Every Marketer Should Think Like a D2C Marketer
It’s no revelation that technology has changed how we interact with brands: I can get prescriptions immediately delivered to my …
Porsche Informatik Selects Dynatrace to Drive Software Innovation
Dynatrace announced that Porsche Informatik, a wholly owned subsidiary of Porsche Holding Salzburg, has deployed the Dynatrace Software Intelligence Platform …
Software AG Joins the Open Data Initiative
webMethods.io Brings Connectivity to the Open Data Initiative, Helping Organizations Turn Their Data into Value Software AG announced that Software …
MuleSoft Empowers Anyone to Unlock Data and Create Connected Customer Experiences With Clicks Not Code
MuleSoft Unveils New Innovations That Make It Possible for Any User to Integrate Systems, Unify Data and Deliver Truly Connected, …
80% of B2B Buyers Have Switched From Suppliers That are Unable to Align Their Services with Buyer Expectations, Accenture Interactive Research Finds
New Global Study Explores Untapped Opportunity for Growth in the B2B Market by Putting Customer Experiences First A global study …
Cogito Partners with Concentrix to Enhance Customer Experience
Cogito, a leader in real-time emotional intelligence solutions, announced a strategic reseller partnership with Concentrix, a technology-enabled global business services …
Cisco Contact Center and TTEC Expand Their Strategic Partnership with New Enterprise Cloud Offering
Together the Partnership Will Drive Digital Transformation and Accelerate the Move to the Cloud for Large Enterprises and Government Agencies …
Merkle’s Customer Engagement Report Finds 86% of Marketers Have Defined Budgets
Q4 2019 Report Identifies Opportunities for Marketers to Improve Personalization Efforts Merkle, a leading technology-enabled, data-driven performance marketing agency, has …
Pivotree and Coveo Announce Strategic Partnership to Deliver Innovative Commerce Solutions to Industry-Leading Clients
Coveo’s commerce offering combined with Pivotree’s end-to-end implementation services will generate a higher ROI based on more personalized customer experiences …
Acxiom Announces Three New Products Designed to Help Marketers Deliver Better Customer Experiences
Acxiom®, the data and technology foundation for the world’s best marketers, announced three new data offerings available in the U.S. …