customer insight

By now, we’re all painfully aware of global supply chain issues. From groceries to apparel, PCs to cars, appliances to toys – everything is in short supply. The effect of these shortages is rippling down from the manufacturer to the…
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Melissa, a leading provider of global data quality and address management solutions, announced it has again been positioned by Gartner as a Niche Player in the Magic Quadrant for Data Quality Solutions. Melissa Data was one of 15 vendors…
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By extracting deeper, more nuanced data, the Worthix 2.0 Platform and embedded Worthix Decision Lab™ enables companies to elevate their understanding of customer expectations, perceptions and purchasing decisions Worthix, the first and…
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International CRM software provider, Really Simple Systems, releases a new version of its marketing software aimed at advanced users Leading cloud software developer and vendor, Really Simple Systems, has announced the release of a new…
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New Data Models for Retailers Helps to Drive Long-Term Value and ROI PreciseTarget, the first data company exclusively focused on enhancing the marketing effectiveness of apparel retailers and brands to help them acquire their…
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Akamai, the intelligent edge platform for securing and delivering digital experiences, hosts Akamai Edge Live | Virtual Summit 2020. This interactive virtual event brings Akamai's top experts together with customers, technologists,…
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"There is a major convergence happening between Martech and Adtech systems now, described by the clever moniker MadTech." Hi Tod, tell us about your journey into data management technologies. What inspired you to start at ViralGains?…
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Market Leading Graph Database First to Seamlessly Integrate with the Most Pervasive Business Intelligence Platforms Neo4j, the leader in graph technology, announced the Neo4j BI Connector, the first enterprise-ready driver to bring graph…
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Service Management Group (SMG), a global customer experience management, employee experience and brand research partner to more than 500 brands, has announced a new partnership with global beauty products retailer Sally Beauty. The iconic…
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A new chatbot pops up almost every day. Facebook, for instance, claimed 100,000 unique bots for messenger back in April 2017.  But despite their number, many of them are failing to impress, leaving users underwhelmed and frustrated. But…
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