Tag: Customer Service Agents
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How will 5G Technology Impact Marketing and Advertising?

AI/ML MTS Staff Writer - December 17, 2024

Incisiv Releases 2023 Omnichannel Customer Service Index

Insights Business Wire - February 14, 2023

Aramex Selects Sprinklr AI Chatbots for Transformative Global Customer Service

AI/ML Business Wire - November 22, 2022

Unbabel Offers A New Zendesk Messaging Integration, Providing Real-Time Translations On WhatsApp

AI/ML Business Wire - July 19, 2022

Embedded Intelligence And Capitalizing On The Moment of Interaction for a Superlative CX

AI/ML John Nash - July 14, 2022

[24]7.ai positioned as the Leader in the 2022 SPARK Matrix for CX Management Services by Quadrant Knowledge Solutions

AI/ML PRNewswire - May 24, 2022

With Strong Momentum and a New Suite of Customer-Service Productivity Features, Level AI Raises $20 Million in Funding

AI/ML MTS Staff Writer - March 7, 2022

AI Startup Forethought and Mila Announce Partnership to Advance AI for Customer Experience

AI/ML MTS Staff Writer - December 8, 2021

Dixa, the Next-Gen CX Platform, Raises $105M Series C to Transform Customer Service Worldwide

B2B Data Business Wire - July 28, 2021

The Benefits of Empowering Agents to Go Omni-Digital

Guest Authors Julien Rio - June 24, 2019

Put Knowledge at the Heart of Your CX; Or, Consumers Shall Move to Rivals

Behavioral Marketing Sudipto Ghosh - March 21, 2018

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