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Tag: customer service experiences

Ada-Announces-Partnership-with-Dixa-to-Deliver-AI-First-Customer-Service-Experiences
AI/ML

Ada Announces Partnership with Dixa to Deliver AI-First Customer Service Experiences

PRNewswire -
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With ChatGPT in Global Focus, User Survey Reveals Early Stage Adoption, but an Exciting Future
AI/ML

With ChatGPT in Global Focus, User Survey Reveals Early Stage Adoption, but an Exciting Future

MTS Staff Writer -
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martech weekly highlights
AI/ML

Marketing Technology Highlights of The Week: Featuring BigCommerce, Integrate, 33Across, Zoho and more!

MTS Staff Writer -
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Zoho Launches Blended Conversations for Zoho Desk, Delivering Highly Contextual and Conversational Customer Service Experiences
AI/ML

Zoho Launches Blended Conversations for Zoho Desk, Delivering Highly Contextual and Conversational Customer Service Experiences

Globe Newswire -
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Cognigy Named to Constellation ShortList for Conversational AI
AI/ML

Cognigy Named to Constellation ShortList for Conversational AI

Business Wire -
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Genesys Announces Strong Fiscal Year 2022 Business Results
AI/ML

Genesys Announces Strong Fiscal Year 2022 Business Results

PRNewswire -
0
RedRoute-Raises-_6.5-Million-in-Seed-Funding
Customer Experience Management

RedRoute Raises $6.5 Million in Seed Funding

Globe Newswire -
0
3CLogic Announces Enhanced SMS Capabilities for ServiceNow in Upcoming Spring Release
Customer Experience Management

3CLogic Announces Enhanced SMS Capabilities for ServiceNow in Upcoming Spring Release

Business Wire -
0
Afiniti and Genesys Announce Native Integration of Afiniti Enterprise Behavioral Pairing Within Genesys Multicloud CX
Customer Experience Management

Qualtrics and Genesys Form New Partnership to Help Companies Deliver World-Class Customer Service Experiences

PRNewswire -
1
Coveo Relevance 360 Virtual Event: Deliver profitable digital experiences with AI
Customer Experience Management

Coveo Announces a Trio of Capabilities Key to Delivering Relevant Customer Service Experiences

Globe Newswire -
0
Cognigy Achieves AWS Conversational AI Competency Distinction
Customer Service

New Voice Gateway From Cognigy Advances Customer Service Experiences to New Levels

MTS Staff Writer -
0
Enhance Digital Productivity and Create a Unified Work Experience with Upland AccuRoute
Customer Experience Management

Upland Software Enhances Contact Center Productivity Through More Efficient, Simplified Knowledge Delivery Process

Business Wire -
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