Tag: customer service teams
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Smart Operating Procedures: Transforming Customer Service with AI-Powered Workflow Automation

AI/ML MTS Staff Writer - October 29, 2025

ServiceNow and NVIDIA Announce Partnership to Build Generative AI Across Enterprise IT

AI/ML Business Wire - May 18, 2023

4 Ways To Think About AI’s Impact On The Customer Lifecycle

AI/ML Alex Song - March 27, 2023

It’s Time to Start Thinking About Hyper-Efficient Growth

Customer Experience Management Kevin Tate - March 10, 2023

MarTech Interview with Hadijah Creary, Senior Product Marketing Manager at PagerDuty

B2B Commerce Paroma Sen - February 6, 2023

Upland RightAnswers Introduces a New Dynamic Way to Access and Capture Knowledge Across the Enterprise

AI/ML Business Wire - October 12, 2022

Voice Bots 101: A Crash Course in Designing Bots that Speak Customers’ Language

AI/ML Carlos Carvalho - August 9, 2022

Chisel, the Leading Primary App for Product Managers, Raises $1.5 Million Pre-Seed Round Led by Array Ventures

Apps for Business Business Wire - January 21, 2022

Y Meadows Achieves ISO 27001 Certification for NLP-based Customer Service Automation Tools

AI/ML PRNewswire - January 11, 2022

Unbabel Announces Speakers for LangOps Universe 2021 Summit

AI/ML Business Wire - September 28, 2021

Simplr Launches Capabilities to Power Customer Empathy at Scale

AI/ML PRNewswire - August 24, 2021

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