digital channels

CleverTap, a leading global B2B SaaS platform for customer engagement and retention announced it has signed definitive agreements to raise US$105M in a Series D funding round led by CDPQ, a global investment group who committed US$75M, with…
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Inter is redefining its digital fan experience with the launch of a new website and app, created by global digital agency DEPT Italian professional soccer club Inter has launched its brand new digital ecosystem in collaboration with DEPT®,…
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One in three under 40 switch banks to get a better mobile experience as customers want more personalized two-way interaction Consumers want far more personalized mobile banking experiences that make it easy for them to get real time 1:1…
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Leading ad design platform Creatopy has released a whitepaper showcasing the behavior of the youngest generation of U.S. consumers, Gen Z: their shopping habits, social media usage and preferences, and opinions on advertising. Creatopy has…
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"The Digital Experience Company: Winning in the Digital Economy With Experience Insights" serves as a UX handbook for business leaders, reminding why UX Insights are the lifeblood of successful and profitable digital experiences – available…
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Survey findings from Mitto announced at Collision highlight necessity for omnichannel communications support in ecommerce Mitto, a leading provider of global omnichannel communications solutions, announced the results of a survey that…
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SE Labs recognizes Perception Point as the strongest performing email security solution, with a 100% total accuracy rating, 100% detection rate and 0% false positive rate – a record performance among competing security providers Perception…
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Perception Point customers can now benefit from an advanced Salesforce security layer that will prevent content-borne attacks from infiltrating organizations via Salesforce Perception Point, one of the leading providers of advanced threat…
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The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Ad Tech platform vendors. Skai, with its comprehensive omnichannel advertising technology fueled by advanced data…
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While 95% of companies surveyed reported a dramatic growth in customer self-service requests in 2021, major gaps still exist between what businesses think customers want and what consumers actually prefer NICE announced the release of its…
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Television was and continues to be one of the biggest and most impactful advertising channels of the last 70 years, but it also wasn’t an open ecosystem for advertisers. High friction sales processes, complex media planning processes, and…
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Contact centers can now resolve customers' issues across voice, messaging, and digital channels with a single automation solution Replicant, the leader in Contact Center Automation, announces expanded support across messaging and digital…
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Cardlytics an advertising platform in banks’ digital channels, released its Q1 2022 State of Spend Report. With insight into 1 out of every 2 debit and credit card swipes in the US, Cardlytics found that overall consumer spend is up 7% in…
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Twilio , the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced two new hires. Reeny Sondhi joined the company as Chief Digital Officer, and Amy Holcroft joined the…
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Verint Received the Most Top Customer Satisfaction Scores for All Vendors and Ratings Categories Verint, The Customer Engagement Company™, announced that it has received top scores in multiple customer satisfaction categories according to…
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Cardlytics an advertising platform in banks’ digital channels, announced the appointment of Jose Singer as its Chief Product Officer. Marketing Technology News: Cardlytics Strengthens Bank Partnerships With PNC Purchase Payback Program…
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Fourth annual Localized Marketing Benchmark Report offers look at competitive landscapes across industries and defines success for digital marketers SOCi, the marketing platform for multi-location brands, announced the results of its…
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DeepTarget Inc., a solution provider that utilizes data mining and business intelligence in order to deliver targeted communications across digital channels for banks and credit unions, announced new features with enhanced benefits in their…
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Too often, the customer service experience feels like companies are fighting against you. We’ve all seen this dynamic play out in our own lives as consumers: long hold times, slow responses from customer service reps, understaffing at call…
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Cross Screen Media taps Yahoo as first programmatic partner to enable new measurement tool, ScreenImpact Yahoo, the premier global media and technology company, today announced a partnership with Cross Screen Media, a tech firm…
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