digital channels

With Conversational Feedback, all Mopinion customers can now ask their users about their experience in a swift, non-intrusive, conversational manner. Mopinion, a leading user feedback software for digital channels, is proud to announce…
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IST is excited to share the news about its latest new partnership with Conversation Design Institute, aimed at helping to deliver improved conversation design on digital channels such as chatbots, voice assistants. Since 2018, CDI has…
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Scale, Commercial Success, Completeness of Vision and Ability to Execute Put Company in the Leaders Quadrant, says Kore.ai Kore.ai, a top conversational AI software platform and solutions provider, announced that the company has been named…
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Syndic8, the provider of cloud-based and collaborative, digital product distribution solutions, announced that Genesco Inc. has signed on to use its Product Content Management platform. This client acquisition marks another keystone…
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Helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call Sprinklr , the unified customer experience management (Unified-CXM) platform for modern enterprises,…
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Merkle’s Digital Marketing Report found Q3 2021 to be, like its recent predecessors, one marked by unusual digital performance. A changed online landscape, the evolving pandemic, and recent privacy updates impacted key metrics across…
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Francis McMahon, EVP, Canon Solutions America shares a few thoughts on what it takes to build differentiated buying experiences in today's online marketplace: ________ Welcome to this MarTech Series chat, Francis. First off, we’d love…
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Being a successful digital marketer necessitates having the appropriate martech tools as part of your toolbox. Digital marketers need solutions that automate procedures to save time and money, assuring a solid return on marketing…
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CX outsourcers can positively affect the customer journey, helping brands deliver a consistent and appropriate digital experience Personalization, 24/7 availability, and support through digital channels should enable most brands to keep up…
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The Combined Data Set Included in Latest ML Platform Release Provides ABM Marketers with Insights into an Account's Propensity to Purchase Madison Logic, the leading global digital Account Based Marketing (ABM) platform, announces the…
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Taggbox unrolls new possibilities for its users to encourage their audiences to create & upload UGC directly on digital channels. This much-awaited feature by Taggbox has brought the marketing landscape full circle. It has empowered…
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Music licensing becoming a big topic of concern for brands on social media Linqia and Audiosocket have announced a partnership to help brands navigate the complex world of music when working with influencers on social media. The duo is…
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Latest Deque report underscores the impact of COVID-19 on digital accessibility, noting an impact on volume of work, budget, users with disabilities and digital services Deque Systems, a leading software company specializing in digital…
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First-of-its-kind collaboration will provide professional and free support to dozens of businesses that have participated in Meta’s training programs yellowHEAD , a leading Israeli company for results-based digital marketing, announced a…
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Integration of leading digital experience and CRM platforms brings together customer, event, and engagement data across interactions and channels ON24 today announced it has been listed in the HubSpot App Marketplace with the integration…
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Sprinklr customers can easily harness the power of AI for categorizing messages and brand disambiguation Sprinklr , the unified customer experience management (Unified-CXM) platform for modern enterprises, introduced Sprinklr AI Studio, a…
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It used to be that engaging customers with a phone call fell squarely in the realm of sales and customer service. Today, with the acceleration of digital transformation, the advent of the cookie-less future and shifting consumer shopping…
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Tech Blockchain company Ojamu has announced their Polygon Mainnet Launch with the support of Polygon, a leading decentralized framework for interconnecting Ethereum-compatible Blockchain networks. The Ai-driven Ojamu platform has already…
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Advertisers continue to invest in digital ads across channels even as the most immediate effects of the pandemic continue to recede Skai, -- a leading commerce intelligence platform -- is publishing its Q3 2021 Digital Marketing Quarterly…
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Marketers know that, for a business to thrive, they need to have happy customers that are willing to not only come back but bring others with them. While email communication is a perfect way to create a positive customer experience for…
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