digital experience

Company Invests in Its Future with New CMO and New Product to Round Out Digital Experience Platform Despite global unpredictability caused by the pandemic, customer-centric digital experience company Episerver™ closes H1 with double-digit growth. The business experienced a 20% increase in new business, reliably serviced record page views at the height of COVID-19, and supported go-lives for customers further embracing digital experience like Cuisinart™ and Dolby™. To initiate its next phase of growth, Episerver – a Leader…

Company announces strategic partnership with industry leaders Microsoft and Adobe to launch second phase of digital transformation at the intersection of health and technology Walgreens Boots Alliance, Inc., announced an expansion of its strategic partnership with Microsoft and Adobe to launch a world-class digital experience and customer insights platform to deliver personalized healthcare and shopping offerings. It will provide Walgreens and Boots customers with products and services from its global pharmacy and retail…

New integration enables retailers to deliver personalized customer experiences at scale Acquia, the digital experience company, and Kibo, a leader in cloud commerce, announced a strategic partnership to deliver frictionless commerce to retailers. Together, the two companies will empower brands to easily create robust headless ecommerce experiences using a unified customer view, and scalably optimize engagement across the customer journey with shoppable content. Acquia’s open digital experience platform helps companies…

Leading content management system (CMS) provider, Magnolia today announces Magnolia Marketplace, a one-stop shop to help customers build a fully tailored digital experience (DX) stack. Within the Magnolia Marketplace, customers can choose from a wide range of marketing, commerce and analytics extensions, as well as solutions that optimize development and operations. Available extensions within the Marketplace include Magnolia’s Connector Packs that integrate Magnolia into popular complementary systems in a DX stack,…

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI and ML announcements from Sendoso (ABM), XCentium (Content), Dailymotion (Video Marketing), Zeta Global (Data Analytics), and Rise.ai (AI/ML). Sendoso Ranks #1 in Account-Based Execution Software According to G2 Research Sendoso, the leading Sending Platform, announced the company has been named the #1 solution for Account-Based Execution in G2’s Grid Report for Summer 2020. The Account-Based Execution…

Renowned Sitecore Platinum Partner, XCentium, was awarded the Content Hub specialization after completing a rigorous enablement process XCentium announced that it has earned a specialization for Sitecore Content Hub from Sitecore, the global leader in digital experience management software. Earning a Sitecore specialization confirms that XCentium has completed a practice-wide product immersion including verification of product enablement requirements, and creation of a dedicated capable and scalable practice, including…

DXPR to offer a more intuitive and seamless experience than Drupal As a society in the middle of a global pandemic, an organization’s online presence is vital to its success. This especially rings true for the government space. With budget cuts happening left and right, government officials are forced to give technical website development tasks to non-technical staff. In an effort to save time and money, DXPR, formerly known as Sooperthemes, launches as an alternative and easy way to use website management systems.…

Hyper-connected customers, complex business models, and the rapid pace of emerging technologies have necessitated new architectural approaches that build upon MACH and JAMstack components to capitalize on the next wave of digital commerce innovation Elastic Path, the leading headless commerce microservices solution for high-velocity brands, today announced it has spearheaded "Composable Commerce™", an approach which codifies the best practices associated with an industry movement towards modular, interoperable services…

Global marketing expert and technology veteran de Albergaria joins Airship’s executive team Customer engagement company Airship announced Bernardo de Albergaria has joined its executive leadership team as chief commercial officer. In this role, de Albergaria will lead global marketing, sales and partner organizations, driving Airship’s go-to-market strategies and execution with responsibility for overall global growth. He will report directly to CEO and president Brett Caine. Marketing Technology News: Zoomin Named a…

Enhances Microsoft-focused digital workplace solutions and services StitchDX can deliver to customers. Includes Teams adoption and governance, and SharePoint-powered intranets that boost productivity and collaboration. StitchDX, a leading Boston-area developer of digital experience solutions, announced a partnership with Powell Software, a global Microsoft Gold Partner focused on driving digital transformation with customizable and out-of-the-box solutions built on top of Microsoft Office 365, Teams, and SharePoint. By…

"Convenience is not separate from experience but rather a critical aspect of the customer experience." Tell us about your role as SurveyMonkey’s CX and advocacy leader?  As the leader of customer experience and advocacy at SurveyMonkey, my work focuses on innovating CX for three specific areas: SurveyMonkey, our customers and the industry as a whole. First, I’m responsible for improving the customer journey at SurveyMonkey through a holistic CX program. I work together with my team and across departments to ensure a…

Genesis Pro helps you build better websites faster with the world’s leading design and build platform for WordPress WP Engine, the WordPress Digital Experience Platform (DXP), announced it is making its Genesis Pro offering, a site-building solution, available for purchase via a subscription on StudioPress which will include one year of free hosting on WP Engine’s platform (limited time only). The subscription also includes access to and support for Genesis and all the StudioPress-made themes, all for only $360 per year.…

SAP SE announced that its new customer portal, SAP for Me, has successfully completed its beta phase and is now available with enhanced capabilities across products, systems, licenses and consumption to all customers globally. The SAP for Me portal serves as a companion to SAP customers, providing them with personalized access and a transparent view of their entire product portfolio. In addition, SAP for Me is planned to become available in June 2020 to partners who hold sales roles, with further functions becoming…

With the upgraded CCM platform, Ecrion is providing a faster, user-friendly customer communication management solution Ecrion announced the release of the latest version of its customer communication (CCM) and customer experience (CX) platform. This release, based on a microservices architecture, also introduces a new suite of digital experience (DX) applications, designed with specific business processes in mind, including insurance claim processing, loan applications, patient onboarding, and more. "For businesses…

As PagerDuty expands in enterprise, additions across sales leadership deepen and diversify the go-to-market bench PagerDuty, Inc., a global leader in digital operations management, announced Manjula Talreja as its first Chief Customer Officer (CCO). She brings nearly three decades of IT industry leadership to the role, most recently as Senior Vice President of Customer Success at Salesforce. Talreja will report to Chief Revenue Officer (CRO), Dave Justice. In this role, Talreja will draw on her ability to lead teams…

Global digital transformation agency TA Digital announced that its CMS Bridge solution is now an Adobe Accredited Partner Solution. With this certification, CMS Bridge is now badged as market tested and Adobe verified. CMS Bridge is an intelligent content migration solution that uses a machine learning model to help easily migrate content from any CMS to Adobe Experience Manager. The tool helps organizations move their applications to Adobe Experience Manager from their current stack by automating the content migration…

COVID-19 Has Redefined Consumer Expectations for the Digital Experience; New Offering Addresses Widespread Need for Digital Marketing, Identity Trust and Fraud Prevention Capabilities Required to Create Effective Customer Connections Online Equifax Inc. continues to introduce solutions to help customers of all sizes navigate the COVID-19 economy. Today, the company announced a new Response DIGITAL solution suite designed to help businesses of all sizes move online as they work to create and maintain effective customer…

‌With PunchOut2Go for InsiteCommerce, Customers Maximize Business Investment, Extend Platform Functionality Eighty-five percent of online shoppers start their online purchase journeys at a marketplace whether they have a product in mind for purchase or not. Business buyers want the same level of ease and comparison and PunchOut2Go, a global eCommerce and eProcurement integration provider, and Episerver, the customer-centric digital experience company, have made it possible through PunchOut2Go for InsiteCommerce via the…

Inaugural Awards Spotlight Companies and Individuals That Are Redefining CX LogMeIn announced the winners of the first CXNext Catalyst Awards at the conclusion of its CXNext virtual event. The Catalyst Awards honor individuals and companies that have transformed their business and redefined engagement through innovative customer experience initiatives. The awards recognized exceptional accomplishments across three categories: CX Team of the Year, CX Industry Disrupter and Outstanding Woman in CX. “The goal of CXNext is…

Enterprises around the world turn to ON24 to execute a digital-first marketing strategy and drive sustainable revenue growth With businesses no longer able to connect with audiences in person, digital-first events are now the new normal. That's why companies of all industries and sizes are turning to ON24, the technology leader helping businesses innovate their marketing through interactive, data-rich digital experiences. Because of the engaging, data-rich format of ON24 webinars and virtual event experiences,…