Forrester Research

Data Intelligence Company Recognized for Excelling in Stewardship, Policy, and Overall Governance Management Collibra, the Data Intelligence company, announced it has been named a Leader in The Forrester Wave™: Data Governance Solutions,…
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Operational savings and verifiable ROI from using BryterCX platform for true omnichannel journey management Several BryterCX utility clients were highlighted in Verint’s most recent Customer Experience Index Report, outlining which U.S.…
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AgileSherpas, the world's leading Agile marketing consulting, training, and coaching organization, in partnership with Forrester Research, have announced the results of the 4th Annual State of Agile Marketing Report. The annual…
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Report cites WPP’s strength and higher client satisfaction in commerce strategy, emerging commerce touchpoints and commerce experiences compared to other providers evaluated WPP has been named a Leader among commerce…
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Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced its leadership position in the Forrester Research, Inc. November 2020 report, The Forrester Wave: Social Listening Platforms, Q4 2020. Sprinklr…
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WSO2 was one of “13 providers that matter most” in the new report evaluating CIAM providers on 32 criteria WSO2, the leader in digital transformation technology, announced that it has been named by Forrester Research, Inc. as a Strong…
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Highspot, the sales enablement platform that makes every customer conversation count, announced it has been named a Leader in the Forrester Research, Inc. September 2020 report, "The Forrester Wave™: Sales Content Solutions, Q3 2020." This…
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Newly Patented PK RPA Platform Provides Automated Resilience, and Enhanced Tracing, Compliance and Governance Capabilities PK has announced a new patent and expanded functionalities for its unified intelligent operations platform for…
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Talkdesk makes waves with Talkdesk CX Cloud earning highest possible scores in 12 criteria Talkdesk is a Leader in CCaaS Providers, Q3 2020 evaluation 10 CCaaS providers were evaluated on current offering, strategy and market…
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Expanded SPM mission underscores urgency for enterprises to accelerate economic recovery and sustain growth using automation, real-time data and advanced AI Xactly, the leading innovator of cloud-based Sales Performance Management (SPM)…
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The XM Institute provides members with access to original research and thought leadership insights, an active online and in-person community of XM professionals, and curriculum to help professionals propel their experience management…
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WPP has been named a Leader among Adobe Implementation Service Providers by Forrester Research, Inc., out of a field of the 12 most significant service providers invited to participate in the study. The report identifies that “Design and…
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NICE Customer Engagement Analytics receives the highest rating possible in 18 criteria and is recognized for its ability to transform customer and agent journeys NICE announced that it has been acknowledged as a Leader by Forrester…
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Pointillist received the highest score possible in the Strategy criterion and for 11 out of 21 Current Offering criteria Pointillist, an award-winning provider of customer journey analytics software, announced that Forrester Research has…
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Noted for Real-Time Decisioning with highest scores possible in Journey Testing and Optimization, Security, and Scalability   Kitewheel, provider of the leading Customer Journey Management Hub, announced that Forrester Research, Inc. has…
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According to the Analyst Firm, Denodo’s Data Virtualization Platform has Evolved into a Data Fabric Denodo, the leader in data virtualization, today announced that Forrester Research, Inc., a leading independent technology and market…
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AspireIQ, the pioneer in community intelligence marketing, announced that it has been recognized as a Leader by Forrester Research in its report, The Forrester New Wave™: Influencer Marketing Solutions, Q2 2020. AspireIQ partners with…
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Forrester Research, Inc. names Upland among top 25 mobile engagement automation providers in 2020 Upland Software, Inc.  has been named in the Now Tech: Mobile Engagement Automation (MEA) Vendors Report, published by Forrester Research,…
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Oracle Responsys continues industry leadership, scoring highest in strategy category and achieving the highest possible score in the artificial intelligence, analytics, and vertical capabilities criteria Oracle today announced that it…
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Selligent Marketing Cloud, the intelligent omnichannel marketing and experience cloud platform, named Karthik Kripapuri Chief Executive Officer (CEO) of the company. Kripapuri will focus on scaling the business and operationalizing the…
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