Browsing Tag

Fortune 100

ResultsCX Launches Enhanced Social Media Customer Experience Management Services

ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, announced it has expanded its digital and social media experience management operations to provide comprehensive customer care on behalf of its client brands. The company now offers simultaneous monitoring, triage, and response across hundreds of social channels and digital brand properties; online reputation management strategies; and content moderation that present a singular brand experience to customers. Marketing…

Domino Data Lab Bolsters Executive Team

Strategic hires to its senior leadership team include former AWS executives to oversee product and engineering strategy Domino Data Lab, provider of the leading open enterprise data science management platform trusted by over 20% of the Fortune 100, announced four additions to its senior leadership team. These leaders include Chris Dury as SVP of product, Joseph Rozenfeld as SVP of engineering, Jason McClelland as chief marketing officer and John Brunn as chief information security officer amid broad expansion across the…

Fortune 100 Media Company Moves 10,000 Seats to Talkdesk Cloud Contact Center Solutions

Successfully navigating the COVID-19 pandemic by enabling agents to work-from-home for business continuity needs is a crucial component of Talkdesk cloud contact center solutions Fortune 100 global media leader moves more than 10,000 customer service agents to Talkdesk in largest, single-instance cloud deployment Company deploys Talkdesk in 18 countries, will extend to more than 90 by end of 2020 Remote working for customer service agents now crucial for business continuity through the coronavirus pandemic…

Fortune 100 Healthcare Company Moves Thousands of Seats to Talkdesk Cloud for Business Continuity, Shifts Agents to Work From Home in Hours

New healthcare customer joins other Fortune 100 and Global 500 companies from wide range of industries to leverage Talkdesk cloud solutions for business continuity through COVID-19 Talkdesk, Inc., the cloud contact center for innovative enterprises, announced a leader in the healthcare industry chose Talkdesk to support its customer service operations. Due to social distancing recommendations to combat the spread of the coronavirus (COVID-19), the company sought a solution for its immediate need to move nearly 1,500…