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Hospitality

InMoment and MaritzCX Join Forces—Combined Company will Deliver Extraordinary Capabilities to Drive Results for the World’s Leading Brands

Enterprises on a mission to improve their customer experience (CX) will be able to access unrivaled technology and distinctive professional services from the combined firm InMoment and MaritzCX, recognized market leaders and proven innovators in the global customer experience (CX) sector, announced they have entered into a definitive agreement to combine the two companies. The combined company will immediately support over 2,000 leading brands with a global team of 1,500 employees located in 20 offices spanning North…

Travel Marketing’s Next Sea Change: Are You Ready?

Online travel and hospitality represent one of the most competitive and sophisticated markets in the world. However, until recently, one of the fastest-growing digital marketing channels in the travel industry—metasearch—was lagging behind other channels when it came to the data revolution that has taken hold within the broader marketing world. That’s changing fast, and the shift represents a fundamental sea change in how travel marketers must manage and optimize their online budgets. Across the rest of the digital…

Flyt Brings Messenger Payments to Hospitality with Facebook

Flyt Has Piloted the New Technology in the Uk at Wahaca's Charlotte Street Location UK tech company Flyt was recently showcased at Facebook's annual F8 Conference keynote, alongside an announcement that its award-winning Pay at Table solution is now available on Facebook Messenger, allowing consumers to pay through Messenger apps and web. This marks the first time this type of payment service will be available via Facebook and is the first payment enabled chatbot experience on Messenger in Europe, and amongst the first…