Browsing Tag

ibex

Newegg and ibex Announce Strategic Lead-Generation Partnership

Newegg, one of the leading tech-focused e-retailers in North America, has entered into a strategic partnership with ibex (NASDAQ:IBEX), one of the world’s leading digital CX firms with an expansive reach throughout North America, Europe and Asia. Under the terms of the agreement, ibex will collaborate with Newegg’s in-house customer service outsourcing operation, Newegg Bridge, to foster lead generation for the targeted sale of telecommunications products and services. Marketing Technology News: ShipBob Joins Shopify Plus…

ibex Acclaimed by Frost & Sullivan for Leading the CALA Customer Experience Outsourcing Market with Its BPO 2.0 Model

Its purpose-built technology platform, wide footprint, and strong customer centricity helps ibex thrive even in difficult market conditions Based on its recent analysis of the Central American and Caribbean customer experience outsourcing services market, Frost & Sullivan recognizes ibex with the 2020 Central America and Caribbean Company of the Year Award. ibex is leading its client-partners in the new digital economy; leveraging agile technology platforms and dynamic operational strategies to offer scalable, flexible,…

ibex Announces Appointment of Two New Board Members

Company Announces Appointment of Gerard Kleisterlee and Bob Dechant, CEO of ibex ibex announced the appointment of Gerard Kleisterlee, former chairman of Vodafone Group, to its board of directors as an independent non-executive board member, and the addition of Robert Dechant, who serves as the chief executive officer of ibex, to increase the size of the board from six to eight directors. The appointments took effect on January 8, 2021. “We are delighted Gerard has joined the ibex board,” said Bob Dechant, CEO of ibex.…