imimobile Enables ŠKODA Auto to Use the Whatsapp Business API for Customer Interactions
Implementing WhatsApp will improve customer experience for a variety of automotive services
Global cloud communications software and services provider IMImobile PLC, announced that ŠKODA AUTO India has integrated the WhatsApp Business API as part of their customer communication strategy. ŠKODA is now using WhatsApp to streamline the vehicle service booking process, provide breakdown support, share their COVID-19 initiatives, share product information, and more.
The WhatsApp Business API enables businesses to connect with…