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IMImobile

IMImobile Enables Hyundai to Use Whatsapp Business for Customer Service

Using WhatsApp as a customer service channel will improve customer experience for vehicle service booking Global cloud communications software and solutions provider IMImobile PLC announced that Hyundai India has integrated WhatsApp as part of their customer service strategy. Using WhatsApp, Hyundai wanted to streamline the vehicle service booking process, provide service updates and documentation all in one place via their customers’ preferred communication channel. Marketing Technology News: AudioEye Appoints Heath…

3Cinteractive to be Acquired by UK-based Cloud Communications Provider IMImobile

3Cinteractive Corp. (3C), the leading provider of Rich Communication Services (RCS), announced it has conditionally agreed to be acquired by global communications software provider IMImobile PLC. Geographical compliments will expand market reach, while the combined products and services will enable delivery of intelligent, multichannel customer communications for leading enterprises worldwide. "We are incredibly inspired by the opportunities this new relationship unlocks for us. Together we can move faster and with more…

Hermes Digitally Enhances Parcel Delivery Experience with IMImobile

Parcel Delivery Provider to Use IMImobile’s Communications Platform, Imiconnect, to Orchestrate Digital Customer Engagement Global cloud communications software and solutions provider IMImobile PLC, has been chosen by Hermes for the implementation of its new parcel notifications strategy as part of the company’s ‘Digital Futures’ programme. Hermes will be using IMImobile’s enterprise cloud communications platform, IMIconnect, to power millions of delivery notifications each month on behalf of their retail customers.…

IMImobile Expands Digital Customer Engagement Strategy in North America

IMImobile Completes Acquisition of Impact Mobile  IMImobile PLC., a global cloud communications software and solutions provider, is pleased to announce it has completed the acquisition of Impact Mobile Inc., Canada's leading provider of end-to-end mobile engagement solutions from Dealnet Capital Corporation. Impact Mobile provides mobile customer engagement solutions to clients including operators, retailers, government agencies and major household brands across Canada and the United States. As mobile customer…