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Intelligent Automation

Pacvue Brings its Award Winning eCommerce Advertising and Intelligence Platform to Instacart

Pacvue, the leading enterprise platform for brands, sellers, and agencies to manage eCommerce advertising, announced full support for Instacart advertising. The expanded platform is one of the first to allow users to manage Instacart Featured Products through Pacvue’s combination of holistic performance data and recommended actions. Instacart is the North American leader in online grocery and provides consumers with a convenient and affordable way to have fresh groceries, household essentials, and more delivered or picked…

Winshuttle Extends RPA with New Bots in the Automation Anywhere Bot Store

Winshuttle, the leader in data management and process automation software, announces the availability of software bots from leading Robotic Process Automation (RPA) provider Automation Anywhere, Inc., for SAP ECC and S/4HANA from the Automation Anywhere Bot Store. The software bots are free of charge for Winshuttle customers, enabling organizations to connect and integrate their enterprise systems using Automation Anywhere’s intelligent automation to connect with non-SAP systems with Winshuttle for data automation for SAP…

Organizations Turning to Intelligent Automation to Guard Against Impact of Future Pandemics, Research Finds

One in three organizations admit they were not sufficiently prepared for the impact of COVID-19 Intelligent automation will play a critical role in shaping a new, technologically-enabled, post-pandemic future of work, according to new research by Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises. The global study, conducted by research firm Savanta, surveyed over 3,000 global senior managers and frontline IT staff for their thoughts on technology's future role in a…

Blue Prism’s Digital Workforce Becomes Smarter and More Capable

Raising the bar and taking intelligent automation to the next level, Blue Prism is upskilling its digital workforce with new capabilities to deliver greater value. With new innovations such as Decipher IDP, Blue Prism DX e-commerce capabilities, and overall platform improvements, the digital workforce of the future is here now, enabling enterprises to drive greater operational efficiencies through automation. "We're on a mission to make work smarter and more productive, to free people to do great things—taking them to a…

Conversica Raises $20 Million in Series D Round as Market Demands Intelligent Automation Solutions

Growth Equity Round Led by Hollyport Capital Brings Total Amount Raised to $89 Million Conversica, Inc., the leader in Intelligent Virtual Assistants (IVAs) helping organizations attract, acquire and grow customers at scale, announced it has raised a $20 million Series D funding round led by Hollyport Capital, an existing investor of Kennet Partners, Conversica’s lead Private Equity investor. This growth equity round brings Conversica’s total amount of institutional capital raised to $89 million since the company first…

Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Robotic Process Automation

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation for the second consecutive year. Marketing Technology News: Pointillist Launches Customer Journey Analytics and Orchestration Platform In the report, Gartner evaluated 16 RPA enterprise vendors based on their completeness of vision and ability to execute. According to Gartner, "RPA automates repetitive human…

Appian Announces No-code Integration to Automation Anywhere’s RPA Platform

Simplified bot development integrated with full-stack automation delivers faster time-to-value and enterprise scalability for "human-in-control" RPA and intelligent automation Appian announced integration to Automation Anywhere, Inc.'s intelligent automation enterprise platform through Appian's Robotic Workforce Manager solution. The no-code integration enables an Appian customer's Center of Excellence (COE) to deliver scalability, visibility, governance, and control over the robotic process automation (RPA) digital…

Freshworks Completes Key Acquisition With Flint to Strengthen Intelligent Automation for IT Teams

Acquisition brings advanced automation and cloud management capabilities for IT teams navigating the remote work era Freshworks Inc., the customer engagement software company, announced that it completed a key acquisition with Flint, a leading IT orchestration and cloud management platform, to bolster Freshservice’s IT service management (ITSM) and IT operations management (ITOM) capabilities. This acquisition provides greater visibility for IT teams to better manage hybrid infrastructure, optimize spend and automate…

RDA Launches Digital Platform Optimization Services

Optimization services designed to help enterprises conserve cash while building agility into their operations RDA, a 33-year proven leader in digital experience and intelligent automation platforms, has launched new optimization services to help enterprises quickly unlock the value of their digital investments. "As business leaders we know we need to evolve, and Covid-19 has made that evolution urgent. Now more than ever, enterprises must think digital with personalization when designing every interaction with their…

Automation Anywhere Launches Global RPA Botathon to Combat COVID-19

Calling all RPA developers to put their bot-building skills to work for cash prizes Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced the launch of the COVID-19 Botathon, inviting RPA developers across the globe to create innovative solutions and help find new ways to defend against the spread of COVID-19 and mitigate its impact on businesses and the economy. RPA can help ease disruption by enabling organizations to stay connected across teams and systems, and software bots can play an…

TechBytes with Al Sporer, Executive VP and General Manager at Anexinet

Hi Al, tell us how you prepare yourself for the disruptive world of technology? That’s a loaded question…can you ever really prepare for the pace of change that happens? I’ve had the opportunity to work in technology my whole career and it is amazing what has and hasn’t changed. I think the best way to prepare is to be open to the fact that everything can and will be done better, faster, cheaper. Once you are open to that, you realize the things you thought were impossible yesterday could be a reality today. From…

SaltStack Research Finds Automation and Alignment are Vital to SecOps Success

SaltStack®, the creators of intelligent automation for security operations and IT teams, today released the findings of its inaugural research survey, The State of XOps Report, Q2 2020. The survey revealed that organizations using software to help IT and InfoSec teams collaborate and align are three times more confident in the effectiveness of their information security efforts. Despite the obvious security benefits of improving team alignment, 54 percent of InfoSec leaders say they communicate effectively with IT…

Informatica Expands Industry’s First and Only Cloud Data Quality Solution with Intelligent Automation to Democratize Data Quality

Cloud Native Innovations Featured at Cloud Data Quality Virtual Summit; Will Empower Businesses to Maximize Value and ROI from Cloud Initiatives Informatica, the enterprise cloud data management leader, announced expanded capabilities for its Cloud Data Quality solution, the first and only micro-services based, multi-tenant cloud data quality solution integrated with Intelligent Cloud Services, the industry's leading integration platform as a service (iPaaS) solution, at the Cloud Data Quality Virtual Summit. The updates…

Demystifying the Role of Intelligent Automation in Outsourcing

To say that great customer experience (CX) is a business imperative is stating the obvious. Poor customer experiences will affect 30% of digital business projects by the end of 2020. As customer expectations and behaviors shift and evolve, organizations are in a race to win at every interaction, which is currently a challenge. In a bid to transform businesses and focus on creating powerful customer experiences to drive satisfaction, loyalty, and advocacy, organizations are increasingly leveraging advanced technologies. The…

IPsoft Named a Leader in Everest Group Report on Intelligent Virtual Agent Technology Vendors

Receives Top Assessments for Market Adoption, Portfolio MIX, Implementation, Maintenance and Support, and Breadth of Services. IPsoft, the largest independent leader in Enterprise AI, announced that it has been positioned as Leader in a new report from Everest Group, “Intelligent Virtual Agents – Technology Vendor Landscape with Products PEAK Matrix Assessment 2020.” Everest Group assessed 16 Intelligent Virtual Agent (IVA) vendors across multiple categories, placing high marks to Amelia, IPsoft’s Digital Employee.…

Kofax 2020 Intelligent Automation Benchmarking Report Offers Insights for Businesses Attempting to Achieve Hyperautomation

Research Finds Siloed Automation Provides Limited Benefits While an Integrated Approach to Intelligent Automation Enables Success Kofax, a leading supplier of Intelligent Automation software to digitally transform end-to-end business processes, announces the Kofax 2020 Intelligent Automation Benchmark Report, a study conducted by Forrester Consulting and commissioned by Kofax. The report finds while many enterprises have prioritized automation, they’re struggling to scale and achieve hyperautomation. It also finds taking…

Jacada Named a Major Contender in the Everest Group PEAK Matrix for IVA 2020

Jacada is one of only two vendors to be included in the Everest Group Peak Matrix assessments for both #RPA (2019) and #IVA (2020). Read on to find out why IVA and RPA are essential to accelerate digital transformation and intelligent automation initiatives As organizations seek to boost digital customer engagement and automate as much of their business operations as possible, the convergence of RPA and IVA has arrived and Jacada is leading the charge. Everest Group's latest research acknowledges Jacada's strength in…

Zinier Arms Utilities with Field Service Automation to Power Always-On Service and Workforces

Zinier, the leader in field service automation, today announced new partnerships with the utilities divisions of leading global system integrators including Tata Consultancy Services, Tech Mahindra and Capgemini. The alliances support growing adoption of intelligent automation by utilities and their field service organizations - the people and systems that maintain the critical infrastructure and services that keep our lights on and the world connected. “Power is the lifeblood of our economy and there is a timely…

Automation Anywhere Launches New RPA Solutions to Respond to Global COVID-19 Pandemic

- Provides work-from-home and business continuity solutions to government, healthcare, banking and many other industries - Establishes $500,000 RPA scholarship fund to accelerate development of COVID-19 solutions Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced intelligent automation solutions to empower governments, healthcare organizations and enterprises to implement remote working and business continuity programs as they navigate the challenges caused by COVID-19. "The new normal…

Espressive Raises $30 Million Series B to Cement Leadership in AI for Enterprise Service Management as Demand for Intelligent Automation…

New Funding Round Led by Insight Partners to Fuel Product Innovation and Accelerate Company Growth Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), announced $30 million in Series B funding led by global venture capital and private equity firm Insight Partners with participation from Series A investors, General Catalyst, and Wing Venture Capital. Jeff Horing, co-Founder and Managing Director at Insight Partners will also be joining the Espressive Board of Directors. Espressive…