Browsing Tag

Intelligent Automation

Analytics Insight Magazine Names ‘The 10 Most Innovative Intelligent Automation Solution Providers in 2020’

Analytics Insight Magazine, a brand of Stravium Intelligence has announced ‘The 10 Most Innovative Intelligent Automation Solution Providers in 2020’ in its March issue. Intelligent automation allows organizations to combine human know-how with AI and other disruptive technologies to speed up business processes, reduce errors and minimize human input. The issue features the ten most innovative intelligent automation companies that are helping enterprises transcend conventional performance operations to achieve…

Kofax ControlSuite Now Integrated with Kofax TotalAgility

TotalAgility's Intelligent Automation Capabilities Greatly Extend the Value Proposition, Time-to-Value and Competitive Differentiation of ControlSuite Kofax, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, announces an important update to Kofax ControlSuite, its award-winning print and capture software solution for simplifying governance and management of content flows through multi-function device (MFD) fleets, mobile and desktop devices, email, and print…

2020 Brings Opportunity for Augmented Intelligence

In the last decade, the arrival of AI and Automation in the workplace came with mixed emotions. Despite the operational efficiency benefits, these technologies brought to businesses – and to workers themselves – the fear of job losses and lack of education around intelligent automation marred the impact of these new innovations in the working world. In 2020, that will all change. A new model of partnership between humans and machines is emerging, focused on the value of Intelligent Automation and Humans working together can…

TTEC Announces Acquisition of Serendebyte

Acquisition Expands TTEC's Intelligent Automation Solutions for Customer and Employee Experience TTEC Holdings, Inc., a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world's most iconic and disruptive brands, announced that it has acquired a majority interest in Serendebyte, an intelligent automation CX solutions provider. Serendebyte helps companies transform their customer and employee…

Eggplant Democratizes Intelligent Test Automation

Unveils New Capabilities That Further Simplify Its AI-Driven Automation Solution Enhancing the Quality of Software Eggplant, the intelligent automation specialist, announced the latest version of its Digital Automation Intelligence (DAI) Platform. The new capabilities further democratize intelligent test automation, enabling organizations to improve the quality of the digital experiences they are delivering. “The ability to quickly and easily automate the entire testing lifecycle across any platform with our AI-powered…

WireWheel and Anira Solutions Join Forces to Help Companies Launch and Evolve Data Privacy Operations

Joint solution combines intelligent automation with hands-on privacy guidance WireWheel, a leading provider of data privacy management solutions, announced a partnership with Anira Solutions, Inc., experts in data governance and regulatory compliance. Using WireWheel's comprehensive platform, Anira helps companies build and manage privacy operations to meet increasingly stringent and complex laws. New regulations and escalating customer expectations are demanding greater transparency about data privacy. Namely, legal…

Shaping the Future of Work One Brick at Time

Everyone has assumptions about what the future of work looks like, but it’s always something “out there” that will come later. Today, you are focused on efficiency and productivity and trying to squeeze out something a little better. But most business owners underestimate how soon the future will hit and how to be ready for it.  Disruptions, failure to adapt, and more agile new players will eventually overtake you. While you are busy trying to be more efficient, you might miss the bigger picture and not be ready when the…

McLaren Racing and Automation Anywhere Announce Formula 1 Partnership to Drive Performance With Intelligent Automation

McLaren Racing and Automation Anywhere, a global leader in Robotic Process Automation (RPA) announced a Formula 1 partnership that will integrate artificially intelligent software robots (bots) into the team’s race operations. The multi-year technology partnership, beginning at the start of the 2020 Formula 1 season, will deploy Automation Anywhere’s intelligent digital workforce in a competitive motorsport environment. The technology – digital workers that work side-by-side with people to perform repetitive and manual…

Rapid, Sustainable IA Maturity the Focus of ISG Workshops at Intelligent Automation Week New Orleans

ISG experts to explore IA proofs of concept and centers of excellence Information Services Group, a leading global technology research and advisory firm, will reveal how enterprises can achieve rapid and sustainable intelligent automation (IA) maturity in two in-depth workshops at Intelligent Automation Week, December 3–6 at the Hyatt Regency New Orleans. ISG will kick off the first day of event, Tuesday, December 3, with the workshop, "IA Proofs of Concept Utilizing Design Thinking Methodologies," at 8:45 a.m. ISG…

Directly Announces Acquisition of AI Start-up Kylie.ai

Acquisition of Kylie.ai expands Directly’s technical capabilities to include transactional use cases for customer support Directly, a leader in intelligent automation for customer support, announced the acquisition of AI start-up Kylie.ai. As part of the acquisition, both the Kylie.ai team and their proprietary technology will be brought under the Directly name, representing a tremendous expansion of conversational AI capabilities and use cases available to the market, such as processing refunds, returns, cancellations, and…

It’s the End of the IT Service Desk as We Know it (and We Feel Fine)

Ayehu, a leader in intelligent automation, and Rulai (Rul.ai) announced a partnership to deliver a self-driving IT issue resolution offering powered by AI. The Rulai integration goes beyond the limitations of traditional chatbot communication capabilities to deliver Virtual Service AgentS (VSAs) that complete IT service desk work. “Let’s face it, people hate calling the service desk, experiencing long waits on IVR and sometimes waiting hours just to get a password reset,” said Gabby Nizri, CEO of Ayehu. Gabby added,…

Humana and Microsoft Announce Multiyear Strategic Partnership to Reimagine Health for Aging Populations and Their Care Teams

Companies Will Partner to Build Predictive and Personalized Health Care Solutions to Help Members Manage Health Issues Using Microsoft's Azure Cloud, Azure Artificial Intelligence and Voice Technologies Humana and Microsoft Corp. announced a strategic partnership focused on building modern health care solutions for Humana members aimed at improving their health outcomes and making their health care experiences simpler to navigate. Using the power of Microsoft's Azure cloud, Azure AI, and Microsoft 365 collaboration…

Paper Is the Enemy of On-Time Payment

Chris Huff, Chief Strategy Officer, Kofax It’s widely accepted that removing paper-based processes from accounts payable is best practice. So why is it that paper still continues to dominate in many organisations? According to Billentis Market Report for eInvoicing, 70% of all invoice processing globally is still paper-based. Consider the consequences of a single typo as a paper invoice is processed. Working from an incorrectly entered due date, the company fails to pay the vendor early, losing out on a vendor…

OutSystems, Workato, and Persistent Systems Announce Partnership to Accelerate Low-Code Integration and Automation Market

Technology alliance between low-code platform and enterprise iPaaS category leaders aims to meet soaring demand for rapidly integrated solutions and time to value OutSystems, provider of the number one low-code application development platform, and Workato, a platform for intelligent automation, announced a partnership aimed at allowing organizations to rapidly realize innovation, time to value, productivity, and mission-critical objectives through readily available application connectors. Persistent Systems is integral…

Ushur Introduces SmartMail: An Advanced Application to Automate Customer Email Processing Using AI

New Application Utilizes Artificial Intelligence to Automate High-Volume Customer Email Ushur, a leading intelligent automation platform that harnesses conversational AI and Process Automation to transform communications and workflows, today announced SmartMail. Ushur SmartMail is a cloud-based application that works with existing work management and CRM systems to automate incoming bulk customer email and attachments. For companies that are manually triaging incoming email with service desk or contact center resources,…

Jio and Guavus Partner on AI-powered Analytics

World’s Largest Mobile Data Network Operator to Use Guavus Solutions to Deliver a Superior Customer Experience and Intelligent Automation Jio, the world’s largest mobile data network service provider, and Guavus, a Thales company and the leader in AI-powered analytics for communications service providers, announced a partnership today centered on AI-driven analytics. Guavus’ AI-based solutions will provide real-time customer experience analytics, predictive analytics to automate network troubleshooting, and key marketing…

Intelligent Automation Technology Lands Louisiana’s 360ºia Among America’s Fastest-Growing Companies

Louisiana based tech company, 360ºia (Intelligent Automation), secured a spot on Inc. magazine's annual Inc. 500 list, the most prestigious ranking of the nation's fastest-growing private companies. Appearing in the No. 314 spot, 360ºia receives the distinguished recognition ranking within the elite Inc. 500 list. "I've always loved space and rockets and 360ºia has been the closest thing to a rocket that we've ever invented," says 360ºia founder and CEO, Frankie Russo. "We expect to see not only great growth come from…

Kofax Establishes Leadership Position as the Only RPA Provider Delivering End-to-End Intelligent Automation

As part of Kofax’s Intelligent Automation platform, Kofax RPA uniquely addresses common limitations while digitally transforming operations at scale Kofax, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, today announced its leadership position as the only provider of robotic process automation (RPA) software capable of delivering end-to-end Intelligent Automation solutions at scale. Kofax RPA is the only RPA solution built into a robust Intelligent Automation…

The Great Experience Divide: How is In-Store Shopping versus Digital Natives Shaping E-Commerce?

New feature empowers brands to leverage social proof through reviews to drive sales and accelerate growth Yotpo, an innovation leader in commerce marketing, announced the release of integration enhancements to SAP Commerce Cloud that gives brands the powerful ability to transform customer engagement into advocacy and social proof. Developed by SAP in collaboration with Yotpo, the integration is powered by smart algorithms that help eCommerce merchants collect customer reviews and photos more effectively and automatically…

The 3 A.I. Scenarios: Artificial Intelligence, Augmented Intelligence, and Intelligent Automation

Digital transformation by harnessing AI and Intelligent Automation is the most obvious path to sustain businesses to prepare for future New-age Digital Transformation journeys are hinged on AI capabilities. While most businesses automatically relate to AI for Artificial Intelligence, there are two more AI scenarios that you should be aware of. In this article, we will tell about these three A.I. scenarios that involve Cognitive Learning and Intelligent Automation — Artificial Intelligence Augmented Intelligence…