Browsing Tag

Intelligent Automation

A Guide to Understanding MarTech AI Lingo

Artificial Intelligence (AI) has become a popular buzzword across all industries. Many people are familiar with this trend, however, the technical jargon and never-ending developments in AI can confuse even the most tech-savvy person. For marketers, AI is an important tool for efficiency and productivity. But which technology is the best to invest in? If you scroll through the internet you’ll find numerous articles describing AI marketing products. Instead of getting lost or overwhelmed by the lingo, take a step back and…

Blue Prism and ABBYY Partnership Sees Customer Adoptions Rise as Market Demands for Intelligent Automation Capabilities Increase

Customers Derive Benefits from New Data Insights and Improved Operational Efficiencies Building on market demand from a partnership signed late last year, Blue Prism, the pioneer and market leader in Robotic Process Automation (RPA), and ABBYY, a global leader in content intelligence solutions and services, announced dozens of new joint customers. Companies such as ASB Bank and Equinix are utilizing ABBYY's FlexiCapture solution along with Blue Prism's connected-RPA platform to intelligently automate millions of…

UJET Continues Unparalleled Pace of Innovation with Added Text, Chat and Feedback Capabilities

Enhancements Further Streamline Agent Performance while Ensuring an Optimum Customer Experience UJET, Inc., the company that is reimagining customer support with multi-channel solutions that fully leverage smartphone-era technology and intelligent automation, announced the general availability of new enhancements to the UJET Customer Support Platform. The enhanced platform includes industry-first innovations, such as: Wait Time Text Prompt, Inactive Chat Identification, Customizable Surveys and Reporting, Localized Agent…

Appian Unveils Latest Version of the Appian Platform

Latest Upgrades Allow Customers to Easily Build No-Code Integrations, Auto-Generate User Interfaces, Leverage Robotic Process Automation and Deliver Offline Mobile Interfaces Appian announced the next release of its low-code platform, making it easier than ever to build powerful enterprise applications up to 20x faster. The new version accelerates development and expands low-code/no-code platform capabilities in a number of key areas, including integration, robotic process automation (RPA), interface design, enterprise…

MarTech Interview with Joshua March, Founder and CEO, Conversocial

"While the launch of the bot platforms in 2016 caused a lot of hype, we’re now starting to see brands figure out how to use the bot platforms to add real value for customers." Tell us about your role and journey into technology. What galvanized you to start Conversocial? I started my career by founding one of the first Facebook app development agencies in the world, back in 2007. Conversocial was initially a project of that agency, started in 2011 as a general social media management system that helped clients engage…

Thoughtonomy Launches New Partner Portal As Its Channel Business Soars

Fast Growth Intelligent Automation Leader Continues to Recruit Top Tier Partners in Us and Globally Thoughtonomy, the leading Intelligent Automation platform provider, launched a new online portal for its enhanced partner program, as it continues its rapid international growth. The new partner portal provides Thoughtonomy's partners with immediate, 24/7 access to all of its training and enablement materials, including exclusive best practice and marketing resources. By signing up to Thoughtonomy's enhanced partner…

Blue Prism to Collaborate with Microsoft to Strategically Provide Access to AI Technology

Collaboration Gives Blue Prism Customers Access to the Microsoft AI Platform, Microsoft Azure Machine Learning and Analytics Capabilities Running on Azure Blue Prism, a leading Robotic Process Automation (RPA) provider, announced that it has been selected to provide access to Microsoft's cutting-edge AI technologies, expertise, advice and support as the company incorporates Microsoft AI into its Digital Workforce. As part of this ongoing collaboration, Blue Prism is now the only RPA vendor to achieve both Microsoft…

Appian and KPMG Apply AI to Create Innovative Digital Solutions for Businesses

Appian and KPMG Are Working Together to Build Innovative Applications of AI and Machine Learning - Ranging from Voice Analytics to Prediction Based on Big Data and Chatbots Appian and KPMG LLP have announced an expansion of their strategic alliance. Together, the companies are focused on making it easier to realize the business value of artificial intelligence (AI) by combining the KPMG Ignite portfolio of AI services with the speed, features, and intelligent automation (IA) capabilities of Appian’s low-code platform.…