Browsing Tag

LumenVox

Inference Solutions Recognized as a Leading Platform for Self-Service

Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs) for sales and service organizations, announced that Inference Studio 6.3 has earned a Gold Stevie Award for best new version of an IVR Solution. The 14th annual Stevie Awards for Sales & Customer Service were presented during a gala banquet on Friday, February 28, in Las Vegas, NV. Marketing Technology News: SheerID Expands Identity Marketing Platform with Worldwide Employment Verification The Stevie Awards for Sales & Customer Service…

Contact Center Specialist CCT Expands Offerings With Speech and Authentication Suite From Industry Expert, LumenVox

LumenVox, a global leader in speech and authentication solutions, officially partners with CCT Solutions, Germany to advance speech technology and positively transform the customer experience. CCT Solutions will integrate LumenVox' solutions into their expanse of customer projects and market LumenVox as a featured solution partner. CCT Solutions has been working for 20 years to streamline customer interactions, increase productivity and create deeper customer relationships for businesses across the globe. Like LumenVox,…

Pivot Technology Solutions and LumenVox Enter New Partnership – Pivot Technology Services Becomes LumenVox Skills Certified

LumenVox and Pivot announced that Pivot Technology Services (Pivot) has officially become a LumenVox Skills Certified Partner. LumenVox Partner Skills Certification demonstrates Pivot's capability to deliver high-quality speech solutions based on the LumenVox speech automation suite. Pivot, a trusted provider and integrator of the world's leading technology solutions and services, utilizes the complimentary LumenVox Automated Speech Recognizer and Text-to-Speech solutions to improve the customer experience and employee…