Pivot Technology Solutions and LumenVox Enter New Partnership – Pivot Technology Services Becomes LumenVox Skills Certified

0 56

LumenVox and Pivot announced that Pivot Technology Services (Pivot) has officially become a LumenVox Skills Certified Partner. LumenVox Partner Skills Certification demonstrates Pivot’s capability to deliver high-quality speech solutions based on the LumenVox speech automation suite. Pivot, a trusted provider and integrator of the world’s leading technology solutions and services, utilizes the complimentary LumenVox Automated Speech Recognizer and Text-to-Speech solutions to improve the customer experience and employee productivity within contact center agent portal environments.

“LumenVox is excited to see the facilitation of a large joint opportunity that the evolution of our partnership with Pivot has already brought,” stated Ed Miller, LumenVox CEO, “and we look forward to supporting their development of innovative and dynamic speech-enabled solutions.”

Marketing Technology News:  ACA, Alliance Bank of Arizona, KEO Marketing and MDSL Executives Elected to the Arizona Technology Council’s Board of Directors

“Becoming LumenVox Skills Certified broadens the benefits for our customers by combining Contact Center solutions design and implementation expertise with the best technologies available. The earned partnership strengthens our strategic position in an underserved niche of the market between traditional VARs on one end and large IT service providers on the other,” stated Jeff Brinckman, Pivot Director of Customer Experience Solutions.

Marketing Technology News: Cloud Communications Provider Melrose Labs Launches With Ambition to be Europe’s No. 1

Contact center technologies are ever evolving. LumenVox Automated Speech Recognizer and Text-to-Speech solutions add functionality and improve capabilities. With Pivot’s expertise and LumenVox’ world class technology, businesses and their customers can now experience efficient and customized communication.

Marketing Technology News: TCS Records $5,586 Million in Revenue for Q3 2019; Trains 327k+ Employees in Digital Technologies

Leave A Reply

Your email address will not be published.