Net Promoter Score

Overall customer satisfaction is bouncing back after falling at the start of the pandemic, and industries that provided key services during lockdown have been the fastest to recover After falling dramatically in 2020 due to COVID-19,…
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Independently validated customer reviews rank the engineering document management software #1 in 30 rankings. Synergis Software, a global leader in document management and workflow solutions, announced that its flagship product, Adept,…
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BigSpeak raised their Net Promoter Score to 82 in 2021. BigSpeak Speakers Bureau is leading the speakers bureau industry in customer loyalty by earning a Net Promoter Score (NPS) of 82 in 2021. Typically, on a scale of -100 to +100, NPS…
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Walmart and Avon highlight the importance of Applause to their businesses Applause, the worldwide leader in enabling digital quality, today released the results of its most recent customer satisfaction survey. The company achieved a Net…
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LoyaltyLoop and iRestore announced the integration of their cloud services to increase the ease at which restoration service companies and professionals can share data between the two platforms. iRestore's leading restoration…
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Cloud ERP company announces Adobe and Microsoft Teams integrations; highlights value of digital transformation roadmap during first in-person post-pandemic event Acumatica, the world's fastest-growing cloud ERP company, announced at its…
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For the third year in a row, Simplilearn has won a Stevie Award for Customer Service Success - All Other Industries, taking home the Gold in this 14th annual edition of the awards. The Stevie Awards for Sales and Customer Service are the…
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If you think customer onboarding is not something your business needs, you are probably sadly mistaken. Whether you sell books or SaaS-based tools, how you make feel your clients when they make their first steps is just immensely important.…
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Quantzig, a leading analytics advisory firm that delivers customized analytics solutions, has announced the completion of its free resource on customer experience analytics and its importance in today’s digital world. Owing to the rise in…
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TwentyThree, The Video Marketing Platform, is Changing Webinars Content marketers are leveraging Video technology to spin a riveting tale to woo the audience. For now, Video is the best way to tell stories and connect with your customers.…
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Dynamic Language's Interpreting Services Achieved a Net Promoter Score Placing them in the "Excellent" Category. Dynamic Language recently attained a Net Promoter Score (NPS) of +71, an indication of the high esteem that customers have…
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The Latest Recognition Reflects CloudCherry's Innovations in the Growing Customer Experience Management Marketplace CloudCherry, a next-generation customer experience software solution, has been listed in Startup50’s Big 50-2017 report,…
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It’s a truth so self-evident that sometimes it is overlooked: For marketers a key benefit - maybe THE key benefit - of mobile adoption is the ability to know where customers are at any time. Or at least, the ability to deliver campaigns and…
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