The leading CRM for G Suite Unveils Its 2020 Partner Ambassador Program Focusing on Google Partnerships, Expanding Benefits to Reseller …
Sabio Group Strengthens Leadership to Support Accelerated Growth
Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant player in the Customer …
How to Motivate Your Service Organization for Customer Success
According to a customer experience report published by NewVoiceMedia, US companies lose more than $62 billion annually due to poor …
Vonage positioned as a Leader and a Visionary in Gartner Magic Quadrants for Contact Center as a Service, Western Europe and North America, Respectively
Vonage’s NewVoiceMedia recognized in Western Europe and North America CCaaS reports for completeness of vision and ability to execute Vonage …
VvAA Groep B.V to Transform Service Experience and Performance with Vonage’s NewVoiceMedia Solution
Vonage, a global business cloud communications leader, today announced that VvAA Groep B.V has selected its NewVoiceMedia (NVM) contact center …
VvAA Groep B.V to Transform Service Experience and Performance With Vonage’s NewVoiceMedia Solution
Vonage, a global business cloud communications leader, announced that VvAA Groep B.V has selected its NewVoiceMedia (NVM) contact centre solution …
Vonage Awarded 2019 CRM Excellence Award
NewVoiceMedia Solution Honored for Helping Clients Improve the Customer Experience Vonage, announced that TMC, a global, integrated media company, has …
Vonage Wins 2019 INTERNET TELEPHONY Product of the Year Awards
Cloud-Native Vonage Business Cloud Solution and Vonage’s NewVoiceMedia Conversation Analyzer Both Recognized for Industry Innovation Vonage, a global business cloud …
NewVoiceMedia Wins Best in Biz Award for Most Innovative Product Feature
NewVoiceMedia, a Vonage Company and leading global provider of cloud contact center and inside sales solutions, has been named a …
Ventana Research Accolades NewVoiceMedia for Their Excellence in Digital Innovation
Vonage’s NewVoiceMedia Is One of the Global Leaders in Cloud-Based Contact Centers and Inside Sales Solution. This Year, Ventana Research …
Marketing Technology Bulletin Covering the Week Gone By
Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By Our staff writers compiled a bulletin covering …
Vonage Announces Completion of NewVoiceMedia Acquisition
Vonage Business Revenues of $154 Million, a 19% Increase On October 31, Vonage completed the acquisition of privately-held NewVoiceMedia, an industry-leading …
Online Medical Records Company WebPT Enhances Customer Experience and Agent Engagement with NewVoiceMedia
NVM Platform Supports Improved Coaching and Performance Management; Interaction Assistance; And Personalized Customer Service NewVoiceMedia, a leading global provider of …
NewVoiceMedia Positioned as a Leader in Gartner Magic Quadrant for Contact Center as a Service, Western Europe
Company Placed Highest for Ability to Execute, Also Evaluated for Completeness of Vision NewVoiceMedia, a leading global provider of cloud …
Altify Launches the 2019 Benchmark Study to Uncover the Key Disruptions to Business and the Strategic Imperatives on Performance
In Partnership with Leaders in the Sales Technology Industry, the Study Looks to Uncover Strategic Insights to Help Companies Succeed …
NewVoiceMedia Named in FT Future 100 2018
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, has been named in the inaugural FT …
NewVoiceMedia Named a Strong Performer in 2018 Cloud Contact Center Vendor Evaluation
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, has been positioned as a Strong Performer …
Vonage Expands Vision in Cloud Contact Center Market with the Decision to Acquire NewVoiceMedia
Vonage’s Announcement to Acquire NewVoiceMedia Would Advance Company’s Strategy to Provide an Integrated, Cloud Communications Platform Today, Vonage Holdings Corp. has entered …
NewVoiceMedia Partners with Rapid7 to Transform Its Customer Experience and Contact Center Operations
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that SecOps firm Rapid7 has selected …
NewVoiceMedia Wins 2018 Communications Solutions Products of the Year Award
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that the NVM Platform has won …