NewVoiceMedia Solution Honored for Helping Clients Improve the Customer Experience Vonage, announced that TMC, a global, integrated media company, has …
Vonage Wins 2019 INTERNET TELEPHONY Product of the Year Awards
Cloud-Native Vonage Business Cloud Solution and Vonage’s NewVoiceMedia Conversation Analyzer Both Recognized for Industry Innovation Vonage, a global business cloud …
NewVoiceMedia Wins Best in Biz Award for Most Innovative Product Feature
NewVoiceMedia, a Vonage Company and leading global provider of cloud contact center and inside sales solutions, has been named a …
Ventana Research Accolades NewVoiceMedia for Their Excellence in Digital Innovation
Vonage’s NewVoiceMedia Is One of the Global Leaders in Cloud-Based Contact Centers and Inside Sales Solution. This Year, Ventana Research …
Marketing Technology Bulletin Covering the Week Gone By
Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By Our staff writers compiled a bulletin covering …
Vonage Announces Completion of NewVoiceMedia Acquisition
Vonage Business Revenues of $154 Million, a 19% Increase On October 31, Vonage completed the acquisition of privately-held NewVoiceMedia, an industry-leading …
Online Medical Records Company WebPT Enhances Customer Experience and Agent Engagement with NewVoiceMedia
NVM Platform Supports Improved Coaching and Performance Management; Interaction Assistance; And Personalized Customer Service NewVoiceMedia, a leading global provider of …
NewVoiceMedia Positioned as a Leader in Gartner Magic Quadrant for Contact Center as a Service, Western Europe
Company Placed Highest for Ability to Execute, Also Evaluated for Completeness of Vision NewVoiceMedia, a leading global provider of cloud …
Altify Launches the 2019 Benchmark Study to Uncover the Key Disruptions to Business and the Strategic Imperatives on Performance
In Partnership with Leaders in the Sales Technology Industry, the Study Looks to Uncover Strategic Insights to Help Companies Succeed …
NewVoiceMedia Named in FT Future 100 2018
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, has been named in the inaugural FT …
NewVoiceMedia Named a Strong Performer in 2018 Cloud Contact Center Vendor Evaluation
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, has been positioned as a Strong Performer …
Vonage Expands Vision in Cloud Contact Center Market with the Decision to Acquire NewVoiceMedia
Vonage’s Announcement to Acquire NewVoiceMedia Would Advance Company’s Strategy to Provide an Integrated, Cloud Communications Platform Today, Vonage Holdings Corp. has entered …
NewVoiceMedia Partners with Rapid7 to Transform Its Customer Experience and Contact Center Operations
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that SecOps firm Rapid7 has selected …
NewVoiceMedia Wins 2018 Communications Solutions Products of the Year Award
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that the NVM Platform has won …
Tungsten Network Selects NewVoiceMedia as Contact Centre Partner to Transform Service Experience for Global Customer Base
NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, announced that Tungsten Network has selected its NVM …
Allied Dispatch Solutions Drives Customer Service Experience and Productivity with NewVoiceMedia
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that roadside assistance company Allied Dispatch …
NewVoiceMedia Wins 2018 Customer Sales and Service World Award
The NVM Platform Received a Gold Award in the Cloud Computing/SaaS Product or Service for Contact Center Category NewVoiceMedia, a …
NewVoiceMedia Wins 2018 Cloud Computing Product of the Year Award
NVM Platform Joins up All Communications Channels Without Expensive, Disruptive Hardware Changes and Plugs Straight into Your CRM NewVoiceMedia, a …
NewVoiceMedia Brings Salesforce AI into the Contact Center
AI Is Being Incorporated Into a More Diverse Range of Applications and NewVoiceMedia Is Embarking Upon Its New Journey Artificial …
NVM Contact Center Decked with Fully-Integrated Omnichannel Solution to Deliver Exceptional CXs
A Fully-Integrated Omnichannel Solution Has Been Designed to Deliver a Consistent Customer Experience Across All Salesforce Digital Channels and the …