In Partnership with Leaders in the Sales Technology Industry, the Study Looks to Uncover Strategic Insights to Help Companies Succeed …
NewVoiceMedia Named in FT Future 100 2018
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, has been named in the inaugural FT …
NewVoiceMedia Named a Strong Performer in 2018 Cloud Contact Center Vendor Evaluation
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, has been positioned as a Strong Performer …
Vonage Expands Vision in Cloud Contact Center Market with the Decision to Acquire NewVoiceMedia
Vonage’s Announcement to Acquire NewVoiceMedia Would Advance Company’s Strategy to Provide an Integrated, Cloud Communications Platform Today, Vonage Holdings Corp. has entered …
NewVoiceMedia Partners with Rapid7 to Transform Its Customer Experience and Contact Center Operations
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that SecOps firm Rapid7 has selected …
NewVoiceMedia Wins 2018 Communications Solutions Products of the Year Award
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that the NVM Platform has won …
Tungsten Network Selects NewVoiceMedia as Contact Centre Partner to Transform Service Experience for Global Customer Base
NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, announced that Tungsten Network has selected its NVM …
Allied Dispatch Solutions Drives Customer Service Experience and Productivity with NewVoiceMedia
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that roadside assistance company Allied Dispatch …
NewVoiceMedia Wins 2018 Customer Sales and Service World Award
The NVM Platform Received a Gold Award in the Cloud Computing/SaaS Product or Service for Contact Center Category NewVoiceMedia, a …
NewVoiceMedia Wins 2018 Cloud Computing Product of the Year Award
NVM Platform Joins up All Communications Channels Without Expensive, Disruptive Hardware Changes and Plugs Straight into Your CRM NewVoiceMedia, a …
NewVoiceMedia Brings Salesforce AI into the Contact Center
AI Is Being Incorporated Into a More Diverse Range of Applications and NewVoiceMedia Is Embarking Upon Its New Journey Artificial …
NVM Contact Center Decked with Fully-Integrated Omnichannel Solution to Deliver Exceptional CXs
A Fully-Integrated Omnichannel Solution Has Been Designed to Deliver a Consistent Customer Experience Across All Salesforce Digital Channels and the …
Research Finds UK Sales Reps Lose Six Weeks a Year To Admin Tasks
Lack of Automation Capabilities Syphon Significant Time, Decreasing The Value Of CRM Software Investments New research from NewVoiceMedia, a leading global …
NewVoiceMedia wins Frost & Sullivan Excellence Award
NewVoiceMedia Won a Frost & Sullivan Excellence Award in the Cloud Contact Centre Services Growth Excellence Leadership Category NewVoiceMedia, a …
NewVoiceMedia Named Finalist in SalesTech Awards
The Awards Tap into The Experience of More Than 100,000 Sales And Marketing Professionals To Recognize The World’s Best SalesTech …
Three Trends Driving the Shift From Customer Support to Customer Success
Meal-kit delivery service provider Blue Apron has been making headlines for all the wrong reasons since its IPO a little …
Dreamforce TechBytes with Dennis Fois, President, NewVoiceMedia
Dennis Fois President, NewVoiceMedia Salesforce Dreamforce is one of the biggest software conferences in the world. In the run-up to this …
NewVoiceMedia Unveils Speech Analytics Solution to Unlock the Hidden Value in Customer Conversations
NewVoiceMedia announced its Summer ’17 release which includes a new, powerful integrated speech analytics solution set to make organizations’ sales and …
NewVoiceMedia celebrates double win in Corporate Vision’s 2017 Technology Innovator Awards
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful …
NewVoiceMedia to Host CloudFest with a Focus on Customer Success
CloudFest for Service, set in the studio of the fictional daytime talk show “Successful Conversations” is going to be hosted …