Lack of Automation Capabilities Syphon Significant Time, Decreasing The Value Of CRM Software Investments New research from NewVoiceMedia, a leading global …
NewVoiceMedia wins Frost & Sullivan Excellence Award
NewVoiceMedia Won a Frost & Sullivan Excellence Award in the Cloud Contact Centre Services Growth Excellence Leadership Category NewVoiceMedia, a …
NewVoiceMedia Named Finalist in SalesTech Awards
The Awards Tap into The Experience of More Than 100,000 Sales And Marketing Professionals To Recognize The World’s Best SalesTech …
Three Trends Driving the Shift From Customer Support to Customer Success
Meal-kit delivery service provider Blue Apron has been making headlines for all the wrong reasons since its IPO a little …
Dreamforce TechBytes with Dennis Fois, President, NewVoiceMedia
Dennis Fois President, NewVoiceMedia Salesforce Dreamforce is one of the biggest software conferences in the world. In the run-up to this …
NewVoiceMedia Unveils Speech Analytics Solution to Unlock the Hidden Value in Customer Conversations
NewVoiceMedia announced its Summer ’17 release which includes a new, powerful integrated speech analytics solution set to make organizations’ sales and …
NewVoiceMedia celebrates double win in Corporate Vision’s 2017 Technology Innovator Awards
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful …
NewVoiceMedia to Host CloudFest with a Focus on Customer Success
CloudFest for Service, set in the studio of the fictional daytime talk show “Successful Conversations” is going to be hosted …