Omnichannel Experience

HCL Software  announced the general availability of its HCL Unica Summer Release with new platform enhancements that continue to deliver precision marketing at scale. The newest update features major upgrades in the platform’s usability and…
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Windstream Enterprise (WE), a leading managed communications service provider, announced the launch of new integration capabilities with Microsoft Teams within its strategic Unified Communications (UC) and voice solutions, providing…
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Reactivating Gaming Audiences Through CTV Demonstrates Larger Organic Growth Possibilities Behind Company’s M&A and Innovation Strategies Verve Group, a global consumer-first advertising suite, announced that it has unlocked previously…
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Agillic continues its international go-to-market strategy in the DACH region, partnering with leading German digital marketplace bluplanet to help businesses accelerate data activation and marketing automation processes. As the leading…
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SurveySparrow, the omnichannel experience management platform, today announced it has been named to G2's 2022 Best Software Awards on the Fastest Growing Product list. This is SurveySparrow's third consecutive time appearing on one of G2's…
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Rajesh Jain, Indian technology entrepreneur who has pioneered various facets of the dotcom industry in the Asia-Pacific market speaks to MarTech Series about his entrepreneurial journey and what drove Netcore's vision and evolution over…
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These days, customer expectations are extremely high when it comes to delivering a personalized, relevant customer experience. Both business buyers and consumers expect every interaction to be customized specifically to their needs with an…
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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that Key Travel has delivered an enhanced omnichannel experience for humanitarian and academic travelers worldwide…
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As we know, the sports industry looks different for everyone this year. Aside from new protocols and safety procedures, the Phoenix Suns retail operation is bringing in new management with Dyehard Fan Supply who are collaborating with…
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Bright Pattern replaces top cloud contact vendor with significantly better ease of use, agent experience, agent productivity, omnichannel reporting, omnichannel quality management, and reliability Bright Pattern, a leading provider of…
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Acquia joins with commercetools and Lucidworks to create industry’s only best-of-breed, open, composable commerce solution At NRF2021, Acquia announced Acquia Digital Commerce, a solution that enables marketers to unify data, content,…
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3CLogic, the leading provider of voice-enabled solutions for ServiceNow,  announced its selection by a major European energy multinational. The solution includes integration with ServiceNow’s IT Service Management (ITSM) suite as the firm…
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Partnership combines live streaming with seamless display and mobile experiences in public environments to delight visitors and build relationships with brands Interactive live shopping provider Bambuser and interactive retail technology…
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Singapore-based Insider, a profitable SaaS company that takes a unique approach to omnichannel experience orchestration, announced its entry to the USA as a next step to reach aggressive growth targets. Leading the growth in the region will…
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BigCommerce, a leading open SaaS e-commerce platform for fast-growing and established brands announced the availability of Channel Manager, a modernized platform feature that makes it easier for merchants to manage their comprehensive…
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MessageBird solves customer communication complexity with the world’s first and only Omnichannel Platform as a Service (OPaaS), comprising suite of tools including Inbox, Omnichannel Chat Widget and Flow Builder Latest investment, led by…
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From online doctor consultations to work from home culture to contactless commerce, everything is becoming the new normal. CXInfinity has optimized its solutions to meet customers' expectations in the present time without impacting…
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Comprehensive Partnership Spans E-Commerce, Retail at Santiago Bernabéu Stadium, and Official Real Madrid Stores -- Real Madrid and Legends will Unveil a New Flagship Megastore at the Transformed Estadio Santiago Bernabéu -- Expanded…
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Global cloud POS leader introduces new eCommerce features to meet the evolving needs of retailers and restaurants by creating multi-channel shopping touchpoints As commerce shifts toward fast and efficient online shopping and…
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