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Patent

Fuze Enhances Communications & Collaboration Experience with New Patent for Detecting User Presence

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for a unified user presence detection system, enabling Fuze users to efficiently determine the availability of other users for more effective communications and collaboration. Marketing Technology News: Salesforce Announces Digital 360 -Transforming Customer Engagement for the All-Digital, Work from Anywhere World The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No.…

Fuze Optimizes Customer Experience with New Patent for Advanced Unified Communication Systems

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for unified communication (UC) systems, enabling streamlined contact center communications for enhanced customer experience. The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10298752B1 on May 21, 2020. The invention intelligently routes inbound communication requests based on recorded user history. This user history is also forwarded to contact center agents in a…

Fuze Harnesses Machine Learning in New Patent for Distributing Communication Requests

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for distributing communication requests using machine learning (ML), enabling more efficient communications for Fuze users and their customers. Marketing Technology News: LiveXLive And Strax Networks Announce A Multi-Year Partnership Around Augmented Reality Experiences The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10616369 on April 7, 2020. The invention uses…

Fuze Adds Automation Enhancements with New Patent for Intelligently Joining Meetings

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for advanced systems and methods for intelligently joining a meeting, providing a more streamlined meeting experience. Marketing Technology News: SmartAction Announces Gary Davis as Chief Executive Officer The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10572859B1 on February 25, 2020. The invention simplifies the effort to join a Fuze meeting with an automated…

Full Circle Insights Awarded Patent for CRM “Repeat Response” Technology that Improves Funnel Metrics and Attribution Models

Full Circle Insights, Inc., maker of comprehensive sales and marketing performance measurement solutions, announced today that the company was awarded U.S. Patent 10,621,206 entitled "Method and System for Recording Responses in a CRM System." The patented technology was invented by Full Circle founders and is the innovation that powers product features that enable Full Circle Insights customers to collect and maintain key information about leads within the CRM framework. "B2B marketers didn't have a way to efficiently…

Advertising or Experience? What Facebook’s Latest Patent Means for Brands

Facebook’s recent move to patent imaging technology that detects brands, such as alcoholic drinks and snacks, in users’ photos before then turning these into adverts for other users to see should give all marketers a reason to pause for thought. Specifically, it’s time to consider how exactly they want their customers and prospects to feel when they encounter their services or products online. Are evermore seemingly ‘annoying’ or ‘creepy’ adverts really the right investment? And, if so, what does that say about their…