Browsing Tag

ResultsCX

ResultsCX Launches Enhanced Social Media Customer Experience Management Services

ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, announced it has expanded its digital and social media experience management operations to provide comprehensive customer care on behalf of its client brands. The company now offers simultaneous monitoring, triage, and response across hundreds of social channels and digital brand properties; online reputation management strategies; and content moderation that present a singular brand experience to customers. Marketing…

DeviceBits Announces It Has Unified Its Brand With ResultsCX

Brand Unification Allows for Enhanced Support Options for Customers Through Self-Service, Agent AI, and Bot Software DeviceBits, a leading artificial intelligence (AI) software provider, and ResultsCX (formerly The Results Companies), a premier customer experience partner to Fortune-100 and 500 companies worldwide, announced  the two companies will be uniting to enhance customer assisting software solutions under one brand. The union will merge what was formerly a suite of individual solutions offered by DeviceBits into…