Shopping Experience

Leading retail marketing technology company, Bluecore has announced it has received $50 million Series D funding. The AI-based modern ESP solution provider for retail experience and communication management is expected to continue on its first-party customer data acquisition and personalization. AI and machine learning capabilities make Bluecore a very distinguished player in the Retail martech industry. In an interview with MarTech Series in 2018, Bluecore CEO Fayez Mahmood had said, “AI-centric tools have the…

Retail Fast Pass Aids in Shoppers Virtual Shopping Experience, Allowing for More Certainty That They're Protected From COVID-19 SPLICE Software, a customer engagement company specializing in automated communication workflows, digital communications and real business results, today announced the launch of Retail Fast Pass, an Integrated VIP Appointment Experience for virtual shopping, in-store shopping and product pick-up. Retail Fast Pass™ is customized for the new normal. The platform communicates with customers and…

High Demand for the Service Demonstrates Growing Online Economy in China Launch Highlights Strong Synergies between JDDJ and Dada Now Dada Group, China's leading local on-demand delivery and retail platform, today announced it is rolling out a Livestreaming E-Commerce service with one-hour delivery to nearly 100,000 retail stores in more than 700 counties and cities across the country. This new service offers a unique shopping experience for consumers and highlights the significant synergies between Dada's two complementary…

InSynchrony, the grand annual event of InSync successfully took itself to a digital platform this year, owing to the Covid19 pandemic. The company to invest in Customer Experience (CX), B2B E-commerce in 2020 The unfortunate Coronavirus pandemic has caused the cancellation of most events and conferences across the globe, many of which have thus taken the aid of digital platforms and gone fully digital in their operations and execution. InSync Tech-Fin Solutions Ltd. is one of the prominent players in the iPaaS and B2B…

Introducing AI-Powered Product Recommendations for Magento Commerce. The global digital economy is growing faster than any other economy. Even before the COVID-19 chaos struck down the supply chains and last-mile delivery platforms, nobody could deny that the future of commerce is actually -- Digital. As governments enforce lockdown and authorities plead citizens to maintain social distancing, online purchases have become the most obvious form of shopping. A majority of online purchases have been related to grocery,…

Investment Fuels Rollout of One-Click Checkout Product for Every Device, Platform and Browser Fast, the world’s fastest online login and checkout experience, announced a $20 million Series A funding round led by Stripe, with additional participation from existing investors Index Ventures and Susa Ventures. Fast will use the investment to accelerate the global rollout of Fast Checkout, its universal one-click purchase product for e-commerce, and to further grow its product and engineering teams. “This funding rapidly…

Personalization is everywhere. We expect retailers to recommend products we may be interested in buying. We like getting savings based on what we purchase. In fact, according to research conducted by Salesforce, 84% of consumers say being treated like a person, not a number, is very important to winning their business. Furthermore, 74% of consumers expect companies to understand their needs and expectations. Marketing Technology News: IAB Names David Cohen President Building relationships and connections with customers…

Partnership to also integrate brands shared focus on women’s empowerment efforts Mastercard and Diane von Furstenberg announced a new partnership focused on enhancing the in-store experience for consumers, as well as delivering intelligent insights to store associates through the integration of technology that provides informed product recommendations, store performance analytics, as well as digital discovery and engagement through QR codes. The effort will also encompass a shared focus on women’s empowerment through both…

OrderMyGear Has Been Named the Winner of the B2B Customer Strategy Category in the International Cloud Computing Awards Program, Which Recognizes the OMG Jumpstart, Success, and Support Teams for Their Client-Centric Service OrderMyGear has been named the winner of the B2B Customer Strategy category in the international Cloud Computing Awards program, The Cloud Awards. This honor recognizes the OMG Jumpstart, Success, and Support Teams for their client-centric service. These Teams help to get clients trained on the…

IRI’s Q4 2019 Consumer Connect Survey Finds Shoppers Increasingly Turning to Dollar and E-Commerce Channels Despite the persistent threat of a recession, consumers remain confident about their financial well-being and are contributing to CPG sales growth, according to IRI’s Q4 2019 Consumer Connect Survey, released. However, as consumers prioritize saving time, effort and money, they are shifting their shopping habits to channels they feel best support them. In the full report, titled “Channel Trends in CPG Today,”…

This year’s holiday season left consumers in a crunch with six less shopping days between Thanksgiving and Christmas. With added pressure to meet record Sales goals and deliver on increasing customer demand, retailers are increasingly turning to click-and-collect, or BOPIS (buy online pick-up in-store), to provide a more convenient shopping experience. With brick-and-mortar retail Sales slumping in recent years and thousands of stores closing in 2019 alone, many trends have indicated that shopping online and picking up…

"Around" social network application is bridging the blurred line separating the digital and physical world Around is a fast growing social network committed to connecting people and bridging the blurred line separating the digital and physical world. Around application has made an impressive growth, and has almost 4 million installs within the first month of its launch. The fast growth of this application has occurred in countries like Spain, Sweden, Russia and some Middle Eastern countries. It aims to make life easier…

Nearly Half of Consumers Would Pay More for Experience That Exceeds Their Expectations Consumers who had a frustrating shopping experience are three times more likely than satisfied consumers to not buy from the retailer or brand again, but companies that consistently exceed customer expectations could significantly increase revenues by charging a premium for the experience, according to new research from Accenture. The research is based on a survey of more than 20,000 consumers across 19 countries in North America,…

Blis' Real World Intelligence Offers Insight on How the American Shopper Behaviors are Evolving and How Brands Can Compete in Crowded Retail Landscape Blis, the global leader in real-world intelligence, released the third installment of its quarterly series around how the world behaves.Today, Blis Smart Platform provides unmatched transparency, accuracy and scale through three proprietary technologies: SmartPin, Smart Scale and Smart Places. This enables more effective planning, activation and measurement for marketers and…

Target's Toy Inventory, Digital Capabilities and Fulfillment Options Will Service New Toys"R"Us Store and Online Experiences Target Corporation and Tru Kids Brands ("Tru Kids"), the proud parent of the Toys"R"Us brand, announced that Target's toy assortment, digital capabilities and fulfillment services will support the new online and in-store Toys"R"Us shopping experiences in the United States. Relaunching today, ToysRUs.com features content-rich videos and articles on the latest trends and hottest toy brands,…

Nowadays, Digital Marketing is vital for business, as consumers usually search the Internet for information about companies before acquiring the desired product or service. It is necessary to be constantly updated on the keys and tools of Digital Marketing so that the company looks attractive and has a good presence on the web. The way and means by which the company and the audience communicate have changed, so you have to adapt to the environment quickly. New technologies make this process easier for us, adding value to…

Liraz Margalit, Head, Behavioral Research, Clicktale Marketing teams are intrigued by human behaviors during shopping -- physical and online, both. Liraz Margalit, Head, Behavioral Research at Clicktale, chats with us about the key parameters to distinguish between the human attitude towards physical shopping and online shopping.Tell us about your role at Clicktale and the team and technology you handle. I am the head of digital behavioral research at Clicktale. Essentially, my job is to help brands understand the…

According to a Latest Report, 73% of Customers Want Order Tracking Across all Touchpoints but only 7% of Retailers Currently Offer “Start Anywhere, Finish Anywhere” Order Capabilities Customer-centric retailing and selling are the new business models. The new model goes beyond the traditional horizon of omnichannel, breaking down the lofty walls between internal intent silos and the potent customer experience platforms. " Unified commerce and a customer experience (CX) that transcends channels are the foundation of the…

Restaurant Industry's Secret Weapon Moves into New Brick & Mortar Battlegrounds, Investing in AI and Machine Learning for Predictive Marketing Punchh, a leading Restaurant Marketing Cloud, has announced a new round of Series B venture funding. Punchh raised $20 million in funding led by Sapphire Ventures, which funds category-leading growth technology companies, with participation from Cervin Ventures, bringing their total funding to $31 million. The funds will be used to expand the Punchh Marketing Cloud to new…