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Smart Communications

Smart Communications Expands APAC Leadership with Key Addition to Sales Team

Nick Smith Named Vice President and General Manager of Asia Pacific Smart Communications, the only provider of a cloud-based, next-generation customer communications management platform, announced it has appointed Nick Smith to lead sales efforts in Asia Pacific. Smith is an industry veteran with expertise in both customer communications and data management. He joins Smart Communications from Informatica, where he served as managing director of ANZ, leading tremendous growth across tier one enterprise clients in both the…

Smart Communications Announces Acquisition of Intelledox

Joint Offering Will Deliver the Industry’s Only Cloud-Based, Next-Generation Smart Communications, the leading cloud-based platform for enterprise customer communications, announces it has acquired Intelledox, a global digital transformation software company. As a result, customers will be empowered to deliver the smartest, most interactive communications possible, throughout the entire customer lifecycle—from acquisition to servicing, and every interaction in between. “This is a tremendously exciting development for…

Smart Communications Survey Reveals Enterprises Risk Losing Customers If They Don’t Communicate Effectively

Results Indicate 63 Percent are Likely to Switch Vendors if Expectations Aren’t Met Smart Communications, the leading cloud-based platform for enterprise customer communications, announces the results of a commissioned survey analyzing consumer opinions about the current state of communications delivered by financial services, insurance and healthcare companies. Key among the findings is the discovery that 63 percent of customers are likely to switch vendors that do not meet their expectations. Even more telling,…