AI-Infused Talkdesk iQ Showcased for the First Time at the Customer Experience Event of the Year Talkdesk, the enterprise contact …
Bright Pattern Ranks #1 Among Top Cloud Contact Center Vendors for Sixth Time in Gartner GetApp Report
Bright Pattern, Leading Provider of Omnichannel Contact Center Software, Is Recognized by the Gartner Digital Markets Network and GetApp as …
Brand Embassy and Talkdesk Form Partnership to Provide an Omnichannel Platform for Customer Service
This Partnership Between Brand Embassy and Talkdesk Enables Companies Globally to Scale Customer Service Operations Across Voice and Digital Channels …
CSI’s Virtual Observer Integrates WFO for Talkdesk Environments
Coordinated Systems, Inc. (CSI) Has Joined the Talkdesk Appconnect Marketplace. This Partnership Enables Quality Management, Screen Capture and Robust Workforce …
Ixia, a Keysight Business, Selects Talkdesk to Power Customer Experience
Talkdesk’s Global Cloud-Based Enterprise Contact Center Platform to Replace Static and Inflexible Legacy System Talkdesk, the enterprise contact center platform …
Talkdesk Spring 2018 Release Expands Platform with New Capabilities to Optimize Customer Journey
Context Awareness, CX Manager, Intelligent Routing Configuration and GDPR Compliance Allow Brands to Deliver a Better Experience for Savvy, Self-Service First …
Talkdesk Hires Michael Reed As New Head Of Engineering To Accelerate Innovation
Seasoned Enterprise Cloud Veteran Michael Reed Joins Talkdesk to Lead and Grow Global Engineering Team to 500 Talkdesk, the leading …
Talkdesk Delivers ROI Exceeding 300 Percent According To Independent Consulting Study
Independent Research Shows Talkdesk Customer Realized More Than $7 Million in Savings After Switching from a First-Generation Cloud Contact Center …
Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations
Talkdesk for Sales Aims to Increase Sales Efficiency and Effectiveness to Drive Productive Prospect Conversations and Conversions Today, Talkdesk, a leading …