Talkdesk

There’s no question that video makes for the best visual storytelling platform, but what does it takes for marketers to focus on building and executing ROI-driven video marketing campaigns?  In this weekly martech highlight, catch the…
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Team of customer experience (CX) experts works in lockstep with businesses to define key performance indicators and to better understand the processes and pain points around their CX strategies Engagements are available on a…
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Evaluation based on completeness of strategy and performance Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced it has been positioned by Aragon Research, Inc. in the…
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Talkdesk to support solar experts of Zolar as more homeowners turn to green energy Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, has been selected by Zolar, a Berlin-based green tech…
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Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, announced it has launched Talkdesk for Service Cloud Voice on Salesforce AppExchange, empowering customers to connect Talkdesk to Salesforce’s Service…
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Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, announced it leads the contact center industry in 16 reports across seven categories of the G2 Summer 2021 report. The categories include: Contact Center…
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Highlighting companies who have championed and reshaped their customer experience using Talkdesk technology Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, announced today at Opentalk 2021 the…
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Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, today at Opentalk 2021 is announcing Talkdesk Healthcare Experience Cloud, the industry’s first enterprise-grade contact center product built for…
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First enterprise-grade contact center solution purpose-built for the financial services industry Secure, digital-first platform combines artificial intelligence (AI), analytics, and insights with out-of-the box integrations to core…
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Intelligently automates common requests and enables contact center agents to deliver more personalized and profitable customer experiences Provides a better way for retailers to unlock the value of their contact center, while…
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Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced Laura Butler has joined the Talkdesk senior leadership team as the company’s first chief human resources officer. Butler will oversee…
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Industry’s premier event for the customer-obsessed sets the stage for inspiration, connecting customer experience professionals, and visionaries to engage, share, and learn Talkdesk®, Inc., the global customer experience leader for…
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Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, has been chosen by Cabify, the leading multi-mobility company in Spain and Latin America, as its driver contact center provider. Talkdesk will supply…
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Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, announced its integration with Epic EHR and the availability of Talkdesk CX Cloud in App Orchard, giving healthcare organizations a better way to…
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Appoints public sector industry leadership to help drive CX modernization for federal, state and local government organizations Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced the…
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Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, announced the appointments of Venkat Iyer, Rohit Madhavarapu and Scott Bright to its product organization in new roles aimed at providing next-generation…
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Outscores 13 competitors in overall performance for product and customer experience Independent assessment by Ventana Research uses weighted analytic methodology to aid buyers in contact center purchasing decisions Index debut…
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Cloud contact center leader’s rebrand reflects global expansion, industry recognition and product innovation over the past two years International expansion, industry-first customer experience product innovation, global partner…
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Companies’ shared customer-first philosophy helps enterprises around the world build brand love and loyalty by delivering billions of exceptional customer interactions annually Alorica, a global leader in customer experience (CX)…
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Legacy solutions impede health care industry’s ability to provide optimal patient experience Majority of patients surveyed do not believe health care providers can deliver an excellent digital patient experience Patient loyalty…
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