Talkdesk Cloud Cures On-Premises Condition for Cognosante to Transform the Health Care System Through Technology Solutions Talkdesk, Inc., the cloud …
Talkdesk Zoom Integration Creates Customer-Centric Contact Centers
Zoom Integration Through Talkdesk Enterprise Cloud Contact Center Brings Organizational Unity and Fosters Seamless, Cross-Department Collaboration Talkdesk, Inc., the cloud …
Talkdesk Receives Product Line Strategy Leadership Award from Frost & Sullivan for its Enterprise Cloud Contact Center
Talkdesk’s High Scalability and Ease of Deployment Boosts the Overall User Experience, While Lowering the Cost of Ownership Based on …
Talkdesk Secures TrackTik with Unmatched Reliability and Seamless Salesforce Integration
TrackTik chooses Talkdesk Enterprise Cloud Contact Center to improve call quality and support rapid customer service expansion Talkdesk, Inc., the …
Weekendesk, Leading Travel Services Provider, Reserves Talkdesk for Cloud Contact Center Solutions
Talkdesk to improve customer experience for Weekendesk by boosting contact center efficiency through seamless Salesforce integration, reporting and security compliance …
TechBytes with Jafar Adibi, Head of AI and Data Science at Talkdesk
Tell us about your interaction with smart technologies like AI ML, and Automation for contact centers. AI and ML are …
EmployBridge Moves Several Hundred Agents to Talkdesk for Unparalleled Cloud Innovation
Talkdesk replaces first-generation cloud provider with rare combination of cutting-edge solutions and AI-driven Talkdesk Agent Assist Talkdesk, the cloud contact …
Talkdesk Launches Talkdesk Boost to Accelerate Digital Transformation
Talkdesk Boost eases transition to the cloud by augmenting existing on-premises systems with intelligent, cloud-based contact center applications Talkdesk, the …
trivago Hotel Relations Books Talkdesk to Optimize Contact Center
Talkdesk Easy Customizations, Salesforce Integration and System Scalability Are Key Components to Winning trivago Business Talkdesk, the cloud contact center …
Talkdesk Launches Cloud Contact Center Future At Opentalk18
AI-Infused Talkdesk iQ Showcased for the First Time at the Customer Experience Event of the Year Talkdesk, the enterprise contact …
Bright Pattern Ranks #1 Among Top Cloud Contact Center Vendors for Sixth Time in Gartner GetApp Report
Bright Pattern, Leading Provider of Omnichannel Contact Center Software, Is Recognized by the Gartner Digital Markets Network and GetApp as …
Brand Embassy and Talkdesk Form Partnership to Provide an Omnichannel Platform for Customer Service
This Partnership Between Brand Embassy and Talkdesk Enables Companies Globally to Scale Customer Service Operations Across Voice and Digital Channels …
CSI’s Virtual Observer Integrates WFO for Talkdesk Environments
Coordinated Systems, Inc. (CSI) Has Joined the Talkdesk Appconnect Marketplace. This Partnership Enables Quality Management, Screen Capture and Robust Workforce …
Ixia, a Keysight Business, Selects Talkdesk to Power Customer Experience
Talkdesk’s Global Cloud-Based Enterprise Contact Center Platform to Replace Static and Inflexible Legacy System Talkdesk, the enterprise contact center platform …
Talkdesk Spring 2018 Release Expands Platform with New Capabilities to Optimize Customer Journey
Context Awareness, CX Manager, Intelligent Routing Configuration and GDPR Compliance Allow Brands to Deliver a Better Experience for Savvy, Self-Service First …
Talkdesk Hires Michael Reed As New Head Of Engineering To Accelerate Innovation
Seasoned Enterprise Cloud Veteran Michael Reed Joins Talkdesk to Lead and Grow Global Engineering Team to 500 Talkdesk, the leading …
Talkdesk Delivers ROI Exceeding 300 Percent According To Independent Consulting Study
Independent Research Shows Talkdesk Customer Realized More Than $7 Million in Savings After Switching from a First-Generation Cloud Contact Center …