Browsing Tag

Twilio

Lumavate Expands Platform Features for Marketers

Lumavate released new features today, allowing marketers to build and publish mobile apps rapidly with no code required Lumavate, a low-code mobile app platform, announced new functionality that further enables marketers at enterprise organizations to quickly build and publish mobile apps. All apps built using the Lumavate Platform are delivered as Progressive Web Apps (PWAs) to end users. Marketing Technology News: Booking.com Predicts the Top Travel Trends for 2020 “The features included in this release make it…

Cover Chooses Twilio Flex to Power its Customer Service Experience

The mobile insurance platform experienced 57% faster response time and an 8% higher resolution rate since making the switch to Twilio Flex Twilio, the leading cloud communications platform, announced that Cover has selected Twilio Flex to power its customer communications. Twilio Flex, a programmable contact center platform, gave Cover the control to build a customized contact center that delivers a differentiated customer and agent user experience. Cover provides a frictionless and personalized insurance buying…

Manhattan Associates and Twilio Partner to Modernize Customer Engagement

Manhattan Associates Inc. announced a partnership with Twilio to deliver more personalized shopping experiences for retailers. Through this partnership, the companies provide a single unified communications solution that retailers can use to engage customers across diverse geographies and multiple communication channels. In the current environment, consumers not only demand the ability to buy or receive products anywhere at any time but also want complete flexibility in how they communicate and engage with retailers. As…

Twilio Expands Market Presence in France

Opens French Office and Appoints Jeremy Grinbaum to Lead Business in France Customers Galeries Lafayette, Evaneos and Heetch Join Twilio Onstage at Engage Paris to Talk About Building Innovative Customer Experiences Twilio the leading cloud communications platform, announced the expansion of its French market presence, with the opening of its first French office and the appointment of Jeremy Grinbaum as country director for France to lead the company’s expansion efforts. “Twilio has grown rapidly in France in recent…

Protecting Ever More Inboxes With a 99.99% Inbox Protection Rate in Q2 2019

Achieving Four 9’s of Protection for the World’s Email Ecosystem Twilio SendGrid’s 80,000+ paying customers generate more than 50 billion emails per month. When we reviewed the volume of email we process on behalf of our global customer base, it became apparent that we touch—on a rolling 90 day basis—half the world’s email users.  A footprint that massive only happens when compliance and the overall security of the world’s inboxes is addressed in a scalable and performant manner. In Q2 of 2019 Twilio SendGrid achieved a…

Twilio SendGrid Adds Critical Advertising Channels to Marketing Campaigns

Facebook, Instagram and Google Display Ad integrations enable marketers to extend reach of email campaigns to display and social ads Twilio, the leading cloud communications platform, unveiled Twilio SendGrid Ads, a capability within Marketing Campaigns, which enables marketers to create cohesive, multichannel engagements that drive business growth. Launched in beta today at Twilio’s annual customer and developer conference, SIGNAL, Ads gives marketers the tools to extend their existing email campaigns to a broader set of…

Sensoneo Is the First Commercial Narrowband IoT Deployment in the United States, Powered by Twilio and T-Mobile

Smart Waste Management company leverages Twilio and T-Mobile Narrowband (NB-IoT) connectivity to optimize waste collection, demonstrating the future of smart cities Twilio, the leading cloud communications platform, announced it is powering its first commercial Narrowband IoT deployment in the United States by Sensoneo, a smart waste management solution provider. Leveraging ultrasonic, smart waste monitoring sensors, Sensoneo enables cities and businesses to make data-driven decisions and optimize waste collection.…

Twilio SendGrid Introduces New Expert Service Offerings for Developers and Marketers

In-Depth Data and Consulting Engagements Help Customers Become Better Senders and Increase Return on Investment for Their Email Programs Twilio, the leading cloud communications platform, introduced new Expert Service offerings from Twilio SendGrid that provide customers with options for additional support, education, detailed data and analytics, and expert guidance to help optimize their email programs and drive business results. Now, customers of all sizes can increase their return on investment for their email programs…

Twilio for Salesforce Offers an Enhanced Way to Engage Customers via SMS

Twilio Launches Twilio for Salesforce, Available on Salesforce Appexchange, Allowing Businesses to Add Out-Of-The-Box Sms to Their Existing Workflows in Salesforce CRM Twilio Inc., the leading cloud communications platform, announced it has launched an app on Salesforce AppExchange that allows organizations using Salesforce to easily send and receive SMS messages directly from their Salesforce CRM. Hundreds of customers, including LiveDifferent, Philadelphia School Partnership, and CauseMic are already using Twilio for…

BookingBug Announces Partnerships with Industry-Leading Technology Providers Yext and Twilio

BookingBug, the leader in customer journey management, announced partnerships with industry-leading technology providers Yext and Twilio. Yext is a leading Digital Knowledge Management (DKM) platform designed to provide companies with the ability to control brand experiences across digital channels – including maps, search engines, voice, applications and other intelligent services that drive customer discovery and inform actionable decision making. Twilio, a cloud communications platform that has virtualized the world’s…

Twilio Completes Acquisition of SendGrid

Twilio, the leading cloud communications platform, announced the successful completion of its previously announced acquisition of SendGrid, Inc., the leading email API platform. This follows approval by the stockholders of both companies at separate meetings on Jan. 30, 2019. This transaction is valued at approximately $3 billion. Based on the closing price of Twilio Class A common stock on Jan. 31, 2019 and the exchange ratio of 0.485 shares of Twilio Class A common stock per share of SendGrid common stock, SendGrid…

Marketing Technology Bulletin Covering the Week Gone By

Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By Our staff writers compile a bulletin covering important news in the world of Marketing Technology. This bulletin is the best source of the major MarTech developments of last week. Twilio Names David Parry-Jones Regional Vice President of EMEA Sales Twilio, the leading cloud communications platform, announced that David Parry-Jones has joined the company as the Regional Vice President of EMEA Sales Reporting to Twilio’s SVP of Sales, Marc…

Twilio Names David Parry-Jones Regional Vice President of EMEA Sales

Twilio, the leading cloud communications platform, announced that David Parry-Jones joined the company as the regional vice president of EMEA sales reporting to Twilio’s SVP of sales Marc Boroditsky. “With the addition of David, a seasoned go-to-market leader, we’re confident we will accelerate our growth with enterprises and as developers’ first choice for cloud communications, expanding our European community, which is nearly a million developers strong.” “Twilio’s experiencing phenomenal traction with developers and…

Twilio Announces Autopilot, Enabling Millions of Developers to Build Omnichannel Bot Experiences That Don’t Suck

By Relying on Twilio Autopilot to Handle the Complex Details That Typically Lead to Bad, Automated Customer Experiences, Developers Can Now Deliver an Omnichannel Self-Service Option to Customers at Scale Twilio, the leading communications platform, announced Twilio Autopilot, the first fully programmable, conversational AI platform for building custom bots, IVRs and home assistant apps. Consumers want a quick, self-service option when interacting with businesses but are often frustrated when that experience does not…

Twilio to Acquire SendGrid, the Leading Email API Platform

Accelerates Twilio’s Mission to Fuel the Future of Communications Twilio and SendGrid announced that they have entered into a definitive agreement for Twilio to acquire SendGrid in an all-stock transaction valued at approximately $2 billion. At the exchange ratio of 0.485 shares of Twilio Class A common stock per share of SendGrid common stock, this price equates to approximately $36.92 per share based on today’s closing prices. The transaction is expected to close in the first half of 2019. Adding the leading email API…

Twilio Expands Footprint With New Atlanta Office

Leading Cloud Communications Platform Expands East Coast Presence and Aims to Add More Than 50 Employees in Sales, HR and Engineering over the Next Few Years Twilio , the leading cloud communications platform, announced it is expanding the company’s US presence with a new office in Atlanta, Ga. Twilio expects to grow the Atlanta office to more than 50 people over the next few years, hiring for roles across the organization including sales, human resources, and engineering. The expanding presence on the East Coast reflects…

Introducing Twilio Build: A Unique Partner Program to Sail into an API-First World

Twilio Is Confident That Build Will Help Grow 1.45 Trillion Dollar Communications Industry to the Next Level Twilio, a leader in cloud communications, announced its innovative developer and API-first platform, Build. Twilio Build offers -- Unmatched market support Certification and training programs Partner success teams that support- Consulting enterprises Technological evangelists This helps organizations transform the communications industry and grow their business. Twilio launched the partner…

The Relevancy Gap: Businesses Believe Marketing Communications Are Effective; Consumers Disagree

Twilio recently published a fascinating, complimentary Customer Communications Report 2017 to determine any discrepancies between how well companies think marketing and how well consumers perceive businesses’ marketing efforts. The sample was sizeable, surveying digital communications leaders at 413 companies in the U.S., 284 in the UK, and 170 in Australia; and surveying 1,018 consumers in the US, 515 in the UK, and 512 in Australia. The results show a shocking delta between how businesses think they’re doing and how…