Browsing Tag

Twilio

Syniverse And Twilio Announce Partnership To Accelerate Growth Of Next Generation Communications Network

Twilio to Make Minority Investment in Syniverse, Bringing Breadth of Experience to Serve Mobile Network Operators and Enterprise Customers Globally Partnership Will Create New Opportunities Across the Connected Ecosystem for Businesses to Deliver Reliable, Scalable and Rich Mobile Messaging to its Customers Syniverse, the world’s most connected companyTM, and Twilio, the leading cloud communications platform, today announced that they have entered into a partnership to accelerate the next wave of innovation in mobile…

Twilio’s Annual State of Customer Engagement Report Finds Digital Engagement Is Key to Business Survival in a Post-Pandemic World

96% of enterprises report failing to digitize customer engagement would have negatively impacted their business 95% expect to increase or maintain their investment in digital customer engagement after the pandemic Comcast, Delta Air Lines, Norwegian Refugee Council recognized for building innovative ways to stay connected with their customers and communities during COVID-19 Twilio, the leading cloud communications platform, released its second annual State of Customer Engagement Report. Combining insight from the Twilio…

Twilio Welcomes Deval Patrick to Twilio Board of Directors

Twilio, the leading cloud communications platform, is pleased to welcome Deval Patrick, former governor of Massachusetts, to the Twilio Board of Directors. Patrick brings more than 30 years of executive and public sector experience to Twilio as the company strengthens its position as a leading customer engagement platform. “Deval is an impressive leader with broad business, finance, public policy and social impact acumen from decades of experience as a public servant and business leader at some of the world’s top…

Segment Recognized as One of the Fastest-Growing Companies in North America on Deloitte’s 2020 Technology Fast 500 for Third Consecutive…

Attributes Growth to Increased Demand for Personalized Customer Experiences in the New Digital-First Era Segment, the world’s leading customer data platform (CDP), announced it ranked No. 234 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies in North America. This recognition follows the news from earlier this month of Segment’s acquisition by Twilio, the leading cloud communications platform. Twilio was also recognized on…

Twilio Completes Acquisition of Segment

Twilio, the leading cloud communications platform announced the successful completion of its previously announced acquisition of Segment, the market-leading customer data platform. This transaction is valued at approximately $3.2 billion in Twilio Class A common stock, on a fully diluted and cash-free, debt-free basis. "Nearly every company is focused on acquiring, retaining, and growing their customer relationships through digital engagement," said Jeff Lawson, co-founder, and CEO of Twilio. "However, the biggest…

Twilio to Acquire Segment, the Market-leading Customer Data Platform

Accelerates Twilio’s Journey to Build the World’s Leading Customer Engagement Platform Trusted by Developers and Companies Globally Data Platform Provides Businesses a Unified Customer View to Better Understand Customers and Engage More Effectively Expands and Strengthens Use Cases Across Customer Service, Marketing, Sales, Product and Analytics Twilio announced that it has entered into a definitive agreement to acquire Segment for approximately $3.2 billion in Twilio Class A common stock, on a fully diluted and…

Twilio Welcomes Jeremiah Brazeau as Chief Technology Officer

Twilio, the leading cloud communications platform, announced that Jeremiah Brazeau will join the company as its chief technology officer. As CTO, Brazeau will be responsible for leading Twilio’s technology strategy and roadmap. With this key hire, Twilio brings its technology architecture, platform, and data design, under one leader. Brazeau will report directly to Twilio chief product officer Chee Chew. Marketing Technology News: Twilio Introduces Microvisor IoT Platform To Solve Edge Infra Challenges "Every day more…

Statflo Achieves Silver Technology Partner Status with the Twilio Build Partner Program to Drive Customer Engagement

The Silver Partner Status is a testament to Statflo's proven ability to build innovative communications solutions with Twilio Statflo, the leading one-to-one business text messaging platform that enables businesses to engage, retain, and grow their base, today announced it has achieved Silver Technology Partner status within the Twilio Build Partner Program. As a Silver Technology Partner, Twilio recognizes Statflo's demonstrated expertise and proven success in building on Twilio's powerful cloud communications platform…

Twilio Welcomes Deloitte Digital As A Premier Global Systems Integrator Focused on Elevating Human Experience and Accelerating Digital…

Twilio Build Partner Program expands to bring enterprise customers to market faster with customer engagement solutions built for the new normal Twilio, the leading cloud communications platform, announced that Deloitte Digital has joined the Twilio Build partner program as a premier Global Systems Integrator (GSI). Deloitte Digital, part of Deloitte Consulting LLP, joins a growing global ecosystem of systems integrators with technology practices dedicated to building customer engagement solutions using Twilio's cloud…

Twilio Arms Businesses for the Great Digital Acceleration at SIGNAL 2020

New digital engagement channels power the shift from physical to digital Modern contact centre and mobile innovation enable the remote, agile workforce Customer intelligence fuels the future of customer engagement Twilio, the leading cloud communications platform, announced platform enhancements that help fast forward companies’ digital acceleration. Recent research from Twilio found that 97% of enterprises have accelerated their digital transformation efforts in response to COVID-19 and their digital communications…

Twilio Welcomes Lybra Clemons as First Chief Diversity, Inclusion and Belonging Officer

Twilio, the leading cloud communications platform, announced that Lybra Clemons will join the company as its first Chief Diversity, Inclusion and Belonging Officer. Clemons will be responsible for guiding and scaling inclusion strategy and diversity initiatives across the company’s global workforce. As the newest member of Twilio’s executive team, she will report jointly to Jeff Lawson, co-founder and CEO, and Christy Lake, chief people officer at Twilio. Marketing Technology News: BrandTotal Raises $12 Million in Series…

Twilio Welcomes Deloitte Digital as a Premier Global Systems Integrator Focused on Elevating Human Experience and Accelerating Digital…

Twilio Build Partner Program expands to bring enterprise customers to market faster with customer engagement solutions built for the new normal Twilio, the leading cloud communications platform, announced that Deloitte Digital has joined the Twilio Build partner program as a premier Global Systems Integrator (GSI). Deloitte Digital, part of Deloitte Consulting LLP, joins a growing global ecosystem of systems integrators with technology practices dedicated to building customer engagement solutions using Twilio’s cloud…

Cyara Partners with Twilio to Accelerate Contact Center Cloud Migrations with Automated Quality Assurance for Twilio Flex

New integration enables Cyara to test Twilio Flex agent routing and data passing functionality – reducing project timelines and risk while improving CX quality Cyara, provider of the award-winning Automated CX Assurance Platform announced a partnership with Twilio, the leading cloud communications platform, that addresses contact centers’ need to quickly migrate operations to the cloud while not only maintaining but improving the quality of the customer experience (CX). Cyara joins the coveted ranks of Twilio’s partner…

Twilio Welcomes Michelle Grover as Chief Information Officer

Twilio, the leading cloud communications platform, announced that Michelle Grover is joining the company as its first chief information officer. As CIO, Grover will be responsible for upleveling the technology systems and processes that drive innovation and growth at Twilio, ultimately empowering the company to better serve enterprise customers. She will report directly to Twilio chief product officer Chee Chew. "Twilio’s core philosophy is to embrace and empower developers. We want our CIO to be a true builder," said…

Twilio Study Finds COVID-19 Accelerated Companies’ Digital Communications Strategy by Six Years

Twilio, the leading cloud communications platform, announced the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies. To better understand the magnitude of COVID-19 and the lasting effect it will have on business and customer engagement, Twilio surveyed over 2,500 enterprise decision makers globally to gauge the effect on their company’s digital transformation and communication roadmap. The COVID-19 Digital Engagement Report is a snapshot of how…

iFOLIO and Twilio Partner to Power Digital Storytelling by Text Message

iFOLIO announced their partnership with Twilio to radically enhance the sales story on mobile. Live, Twilio technology powers iFOLIO's digital sales and marketing platform to engage prospects & clients like never before. Marketing Technology News: Endemol Shine Launches Entertainment Channels on VIZIO SmartCast Sales is currently challenged with a time where you can't be face-to-face. iFOLIO modernizes sales and marketing campaigns that scale to millions of buyers with Twilio's leading cloud communications…

Sabio Group Achieves Twilio Gold Partner Status to Bring AI to the Contact Centre

Following its recent acquisition of DVELP, a leading contact centre AI product and development company, Sabio Group has achieved Twilio Gold Partner Status as a Twilio Reseller Consulting Partner As Europe’s largest independent customer experience full-service provider, Sabio’s scale and broad penetration of the contact centre market provides Twilio with a valuable route into the Western European marketplace. Coupled with DVELP’s proven Twilio and Google CCAI expertise, skills and technologies, this makes Sabio a strong…

Twilio To Power Communications For New York City’s Contact Tracing Initiative

Twilio, the leading cloud communications platform, announced that Twilio will power the communications for New York City’s contact tracing initiative. Through the city’s Department of Information Technology & Telecommunications (DoITT), the city is planning to deploy a cloud-based contact center on Twilio Flex and leverage Twilio SMS and Voice as key parts of the City’s COVID-19 tracing program. Marketing Technology News: APCOA and HERE To Partner on Joint Digital Parking Initiative “Throughout this pandemic, the…

FayeBSG Releases Twilio Integration for Sugar Messaging the Leading SMS Messaging Application for SugarCRM

Faye Business Systems Group Releases Twilio Cloud Communications Integration for Sugar Messaging Version 2.5, Twilio and SugarCRM customers can now send and receive texts from within the Sugar platform Faye Business Systems Group has announced version 2.5 of Sugar Messaging, the leading CRM Text Messaging Application, which allows Sugar users around the world to send and receive SMS and MMS texts with the Sugar platform. Marketing Technology News: As Wildfire Risk Increases, New PSAs Urge Americans to Recreate Safely…

Axonius Appoints Former Salesforce EVP and GM of Platform Anne DelSanto to its Board of Directors

With more than three decades of experience driving growth for technology companies, DelSanto will be key to accelerating demand and customer success Axonius, the cybersecurity asset management company, announced it has welcomed Anne DelSanto to its Board of Directors, its first female and independent board member. Anne brings more than 30 years of experience helping to drive growth and customer success to Axonius at a time when the company is already experiencing massive demand. The company announced a $58M Series C…