Unified Commerce

Social Proof delivers more relevant customer experiences across online and in-store channels, with one client earning 30x ROI after implementing the new feature Kibo, the leader in unified commerce, announced Social Proof, a new personalization technology feature to further enhance the unified customer journey. Social Proof, a feature of Kibo Personalization, combines Certona’s patented algorithms with Monetate’s easy-to-use, powerful testing and personalization platform. With Social Proof, retailers can easily deliver…

Klaviyo announced that it has launched a new integration with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. Now, brands can deliver unified experiences for customers that extend beyond commerce to include marketing, customer service and more. Marketing Technology News: Comm100 Appoints Stijn Hendrikse and Kalle Radage to Board of Directors Klaviyo’s integration empowers Commerce…

TrueCommerce, a global provider of trading partner connectivity and integration solutions, has announced that its EDI integration with Microsoft Dynamics 365 for Operations has become a preferred solution on Microsoft AppSource. The status recognizes the company’s value for the Microsoft community as an agile provider of unified commerce solutions. “TrueCommerce Foundry, our flagship solution, allows organizations to integrate directly with key Dynamics 365 business systems and automate their commerce network connectivity –…

Nearly One-Third of Gen Zers and Millennials Plan to Shop Less in Stores, According to Post-COVID Fashion Shopping Survey Report from Drapers and Kibo Kibo, a leader in unified commerce, announced the results of a retail survey in partnership with Drapers, the leading authority on fashion retailing in the UK, which uncovered major changes in Gen Z and Millennial shopping behavior as a result of Covid-19. The study finds that younger adult generations have shifted their preference even more toward online shopping, and…

TrueCommerce, a global provider of trading partner connectivity, integration, and unified commerce solutions, has announced that John Fay has been named Chief Executive Officer and will join the Board of Directors. Mike Cornell, who has served as CEO and a member of the Board of Directors of TrueCommerce since 2014, will remain an advisor to the company. “It has been my honor and privilege to serve this great company. I’m proud of the people on the TrueCommerce team and the business we’ve built,” said Cornell. “I believe…

Retailers saw ecommerce sales surge on mobile and desktop during the Cyber 5 weekend, with store pickup and curbside accounting for nearly 18% of all orders Kibo, the leader in unified commerce, announced ecommerce sales results from the 2020 Thanksgiving holiday shopping weekend, which showed immense growth. Kibo’s retail personalization clients saw their ecommerce revenue increase 81% from $473 million year over year compared to $261 million in 2019. Additionally, total purchases surged 86% globally from 2019 compared to…

Kibo, the leader in unified commerce, announced that global analyst firm Forrester Research has named Kibo a Strong Performer in The Forrester Wave: Experience Optimization Platforms, Q4 2020. Powered by AI-driven personalization from Monetate and Certona, Kibo Personalization delivers best-in-class experience optimization capabilities for online and omnichannel retailers. The report describes Kibo’s vision “to enable commerce professionals to design and launch hyper-personalized experiences, tests, and recommendations in…

Shift4 Payments, a leading provider of payment processing and technology solutions, has announced the acquisition of 3dcart, a powerful e-commerce platform serving over 14,000 businesses, to deliver a unified commerce solution to the company’s customers. 3dcart is a feature-rich, multinational e-commerce platform serving businesses of all sizes in a wide range of industries. The company provides everything a business needs to build a secure e-commerce website and start selling products or services online. This turnkey…

Personalization and Advanced Recommendations Drive 100% Increase in Revenue Per Session Kibo, a leader in unified commerce, announced that customer Helly Hansen increased performance in the U.S. and Europe with personalization from Kibo Personalization, powered by Monetate and Certona. Helly Hansen, the Norwegian producer of outdoor and workwear gear, sells directly to customers in 19 stores around the world; as well as to an international audience online. The marketing team at the company’s Norwegian headquarters and…

Salesforce Commerce Cloud customers can now fight fraud and grow revenue with Sift’s Digital Trust & Safety Suite Sift, the leader in Digital Trust & Safety, announced that it has launched a new integration with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. And now, brands can fight fraud and abuse while growing revenue with Sift. Marketing Technology News: IBM and…

Kibo’s Certona and Monetate Offerings are Both Positioned in the Leader Quadrant for Third Consecutive Year Kibo, a leader in unified commerce, announced that Gartner has positioned Certona and Monetate, both Kibo offerings, as Leaders in its 2020 Gartner Magic Quadrant for Personalization Engines. This is the third consecutive year that the two products have both been named in the Leader position by Gartner. Kibo acquired Certona and Monetate in 2019 and has integrated both personalization technology platforms into its…

Cegid’s luxury and fashion retail customers are able to turn on Chinese QR mobile payments to grow top-line revenue and streamline the payment process CITCON, a leading cross-border mobile payment and marketing platform has teamed up with Cegid, a unified commerce solution leader with POS management solutions for luxury and fashion, beauty and specialty retail, to launch Chinese QR mobile payments Alipay, WeChat Pay and UnionPay QR, empowering luxury and fashion retail brands to streamline their in-store payment process…

Wirecard, the global innovation leader for digital financial technology, supports small and medium-sized merchants throughout Europe in their digital transformation by providing an expanded version of its SUPR online shop system. The system enables every retailer to set up and operate a web shop inexpensively and without the need for programming know-how. With just a few clicks, users can create an attractive shopping environment for their physical and digital products. With a wealth of design templates and hundreds of…

According to a Latest Report, 73% of Customers Want Order Tracking Across all Touchpoints but only 7% of Retailers Currently Offer “Start Anywhere, Finish Anywhere” Order Capabilities Customer-centric retailing and selling are the new business models. The new model goes beyond the traditional horizon of omnichannel, breaking down the lofty walls between internal intent silos and the potent customer experience platforms. " Unified commerce and a customer experience (CX) that transcends channels are the foundation of the…