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unified communication

Numonix Among First to Release a Fully Managed Cloud Compliance Recording Service for Microsoft Teams

IXCloud Records, Stores and Analyzes Interactions Without Physical or Virtual Servers Numonix, a developer of a versatile interaction recording solution for Unified Communication platforms, announced the launch of IXCloud for Microsoft Teams, one of the first Microsoft Azure-based, fully managed cloud compliance recording services. Uniquely activated as a fully managed service, IXCloud records, stores and analyzes interactions without requiring physical or virtual servers, thereby enabling instant and elastic scalability…

Fuze Empowers Mobile Workforce with New Patent for Multi-Modal Communication

Patent provides users with a unified history across multiple forms of communication and devices, streamlining the management of cloud-based communications Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent on how to create a unified history for multi-modal communication across chat, voice, video, and meetings. The US Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No.10306071 on May 28, 2019. The patented approach provides…

Beekeeper Communication Platform Launches Free Next Normal Package To Help Organizations Empower Frontline Workers

Beekeeper, a mobile communication platform that helps frontline workers improve safety, agility, and productivity, is releasing a new offering to help companies recover and adapt to the "next normal" of the post-COVID era. The package, dubbed the Next Normal Package, is a product suite that was launched in response to emerging data that suggests that empowered frontline workers are more effective and better-equipped to deal with changing circumstances. A Harvard Business Review survey of business executives found that 72%…

Broadvoice Brings Enterprise Voice Services to Microsoft Teams

UCaaS Provider Enables Businesses to Access Advanced Calling Features Natively from the Teams App on Any Device Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced today that the Broadvoice b-hive UCaaS platform now integrates with the Microsoft Teams collaboration hub in Office 365. Broadvoice for Microsoft Teams, available now from the Microsoft AppSource, empowers businesses to access b-hive's enterprise-class communications…

HighSide Voice & Video Launches; Delivering a Remote Work Platform Designed for Private, Secure, Compliant Collaboration

HighSide enables organizations to protect IP and PII while adhering to regulatory requirements from GDPR and ITAR to HIPAA and SEC High-integrity security and collaboration leader HighSide, launched HighSide Voice & Video to enable organizations to work remotely without trading-off privacy, security and compliance for high-availability and ease-of-use. HighSide is the unified communication platform of choice for elite government, military and private-sector organizations worldwide. Their platform is highly-secure…

Sangoma Launches Newest Cloud Service: Video Meetings

"Sangoma Meet" is free, right now, for everyone Sangoma Technologies Corporation, a trusted leader in delivering Communications as a Service solutions for businesses of all sizes, service providers and OEMs, today announced the general availability of its new video conferencing and collaboration service Sangoma Meet, at a time when video meeting usage is up very significantly over 2019 levels. Sangoma Meet is a multi-party, video conferencing and desktop sharing, cloud-based service, specially designed to enable a…

NWN Awarded Top 20 Tech-Enabled Service Provider by Cloudtango

List Honors Leading MSPs Delivering Impactful Tech-Enabled Services and Integrated Cloud-based Solutions NWN Corporation, a leading technology-enabled service provider focused on transforming the customer experience, today announced that it has been ranked as a top service provider (#11 MSP) in the United States and Globally by Cloudtango. Cloudtango's annual list recognizes top performing MSPs who are leading the sector by offering premium IT and cloud services that will help their customers drive innovation. The…

Aragon Identifies Unified Communications and Collaboration As Key During Health Crisis

Aragon evaluates 15 major providers in the UCC market Aragon Research identifies fifteen major providers in its fourth edition of the Aragon Research Globe for Unified Communications and Collaboration, 2020, published today. The report states that unified communication and collaboration platforms are maturing as the modalities of voice, video, and messaging become mandatory. While there was already growing demand for a centralized communications platform, the current health crisis has given enterprises a renewed sense of…

Ribbon Offers IBM Clients Free Unified Communication as a Service and Collaboration Rooms on IBM Public Cloud

Ribbon enables organizations to continue to support their customers with a full suite of communications and collaboration tools hosted on the IBM public cloud Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, announced that it is delivering free cloud-based Unified Communications and Collaboration (UC&C) technology on the IBM public cloud to support IBM enterprise clients' remote staff. The …

Unified Communication as a Service Market to be Driven by Growing Need for Scalability of Organizational Resources & Development of…

Unified communication as a service (UCaaS) is gaining a high momentum within the corporate sector and several organizations are turning to seek more productivity through collaborations and mobile workforce. BYOD (bring your own device) is an ongoing trend and is becoming commoner in the corporate workspace. Collaborations using social media technologies and growing digitization in the workspace are fuelling the demand for unified communication and collaboration services. Moreover, availability of software platform for…

Healthcare Communication Company Releases Free Patient-to-Provider App for Real-time, Remote Communication

Pulsara Patient allows clinicians to instantly and securely connect with patients or their family members via live audio and video calling, a capability that is especially pertinent for outpatient medical isolation during the COVID-19 pandemic Today, the healthcare communication platform company, Pulsara, announced the release of a new mobile application, Pulsara Patient. "Pulsara connects people in real-time to improve health. As the leading clinical communication platform, Pulsara is excited to expand our services to…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Huble Digital, Aparavi, Arkose Labs, MarqVision, Broadvoice, Nutanix, and Uberflip. Hubspot Solutions Partners The B2B Marketing Lab and Mpull Join Forces to Form Huble Digital Huble Digital has launched as a result of the merger of HubSpot Elite Solutions Partner, The B2B Marketing Lab, and HubSpot Diamond Solutions Partner, MPULL, two of the largest HubSpot Software Solutions…

Introducing Ideal Telework System for Businesses Looking for an On-Site, Unified Communication Platform

Brekeke UC helps build a secure telework system for employees working remotely Brekeke Software announced that it has made updates and improvements to Brekeke UC to respond to demands for a reliable telework system. Brekeke UC is a communication platform that allows users to collaborate in real-time while they are located remotely. Telework continues to play a significant role during this emergency situation, as the coronavirus continues to spread worldwide. Brekeke UC is a unified communication software that allows…

Omnichannel Communication vs. Multichannel: How to Delight Your Audience

Not so long ago, most customers communicated with brands using one of two channels: phone or mail. There was nothing close to the digital landscape that we have today, which meant that customers didn't even consider using a combination of channels to connect with companies, like email, SMS, and social media. However, the world as we know it has changed drastically over the years. 87% of consumers today say that they wish organizations would work harder at delivering consistent customer experience across channels. Another 35%…

Avaya Offers Complimentary Work from Anywhere Contact Center Solutions to Help Address COVID-19 Challenges

Avaya has already enabled over 150,000 agents worldwide to work remotely in response to the pandemic, and is providing global technical hotlines to help organizations maintain customer engagement and business continuity Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, announced that it will provide additional help for contact center clients around the world who are challenged with maintaining high levels of customer engagement while they adapt to a remote…

LogMeIn Enters into Definitive Agreement to be Acquired by Affiliates of Francisco Partners and Evergreen Coast Capital for $86.05 per Share…

All-Cash Transaction Valued at Approximately $4.3 Billion LogMeIn, Inc., a leading provider of cloud-based connectivity, announced that it has entered into a definitive agreement (or the “Agreement”) to be acquired in a transaction led by affiliates of Francisco Partners, a leading technology-focused global private equity firm, and including Evergreen Coast Capital Corporation (“Evergreen”), the private equity affiliate of Elliott Management Corporation (“Elliott”), for $86.05 per share in cash. The all-cash transaction…

Phone.com Extends Artificial Intelligence Adoption with SAM.AI Integration

Conversational AI augments quality management with fully integrated, voice-enabled access to call and interaction reports, customer information and service performance Phone.com, the foremost innovator in agile, cloud-based unified communications and collaboration services for small business, announced that its platform now integrates with SAM.AI (SAM), a network-powered CRM platform that leverages artificial intelligence (AI). Using Phone.com APIs, SAM integrations blend real-time call data with live CRM records,…