Unified Communications as a Service

RingCentral’s Unified Cloud Communications and Contact Center Solutions enable 2,200+ users to work from anywhere RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Goosehead Insurance, Inc a rapidly growing independent personal lines insurance agency, is using RingCentral’s cloud communications solutions to enable their entire organization to work from anywhere, using any device. Leveraging RingCentral Office®, a Unified…

VOIP Networks, a leading provider of Mitel-powered unified communications (UC) solutions, was recently named a multiple winner during Mitel's Partner Awards for the Americas event. New York-based VOIP Networks was one of only two partners to receive multiple awards. VOIP was recognized as Mitel's Northeast Partner of the Year and also won the Sourcewell Award. "Congratulations to VOIP Networks for being named Mitel's Top Partner for the Northeast Region and earning an additional award for providing communications and…

New Features Make Reaching Emergency Services Easier and Faster on Multi-line Telephone Systems SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced an upgrade in support of Kari’s Law E911 requirements. The law, which went into effect on February 16, 2020, applies to all newly installed multi-line phone systems. For existing phone systems, the law becomes active on January 6, 2021. The adoption of Kari’s Law requires that anyone using a multi-line…

Resellers Benefit From New Feature That Makes It Easier for Service-Based Businesses to Create and Manage Appointments SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has released Appointment Reminder, a new application that makes appointment scheduling and management easier for service-based businesses. Consumer-centric engagement applications are in high demand for service-based companies, and SkySwitch resellers are now equipped with a solution that works…

Melrose Labs, the newly launched cloud communications provider, have commenced rolling out the first wave of their communication services for voice and messaging. The company expects to be a significant challenger in the market through its broad range of crucial communication services for businesses of all sizes. The service portfolio of the start-up Melrose Labs is diverse and spans Communications Platform as a Service (CPaaS), Software as a Service (SaaS) and Unified Communications as a Service (UCaaS). These include an…

Global Expansion and Customer Adoption Fast-Track GlobalMeet in 2019 Since entering the unified communications as a service (UCaaS) market in March 2019, PGi, a business communications provider, has accelerated momentum of its GlobalMeet® platform by acquiring new customers and demonstrating that companies are embracing cloud voice and collaboration solutions. GlobalMeet has helped nearly 100 million people connect this year-to-date and is experiencing rapid adoption within the UCaaS market adding customers in the…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced it has ranked first in IHS Markit 2019 Unified Communications as a Service (UCaaS) North American Scorecard for the third consecutive year. The IHS Markit annual report evaluates the top 10 North American UCaaS providers, based on market share, financial stability, market momentum, service development, and support options. “Digital transformation continues to shape the modern workforce, and…