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IDC MarketScape Names Genpact as a 2019 Leader in Worldwide Analytics in Business Operations Services

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Report cites Genpact’s applications across functional areas, including finance and accounting, and supply chain

Genpact, a global professional services firm focused on delivering digital transformation, was recently named a Leader in the IDC MarketScape: Worldwide Analytics for Business Operations Services 2019 Vendor Assessment. IDC MarketScape recognized Genpact for continuing to evolve its offerings and capabilities to combine domain expertise with services and technology.

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“Since our last worldwide business analytics services report, Genpact has continued to evolve its offerings and capabilities to combine domain expertise with services and technology,” said Alison Close, research manager, Digital Business Operations and Analytics Services IDC MarketScape. “Genpact has expanded its breadth of point- and industry-specific solutions and portfolio of AI, analytics, and automation-enabled offerings with the Genpact Cora platform. This includes applications across functional areas, including finance and accounting and supply chain, and more specialized areas such as risk management, regulatory affairs, and financial crimes — an area that is a strategic priority for Genpact.

The IDC MarketScape report noted Genpact’s risk management product suite, used by a number of financial institutions, which includes intelligent fraud operations, fraud operations process support, intelligent case management, and fraud analytics and detection tools. One example of Genpact’s digital and analytics solutions is the Anti-Corruption Monitor, which reduces regulatory risk through timely identification of high-risk geographies and suspicious transactions. The solution identifies business processes most prone to corruption and violation and monitors risk effectively in these operations.

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Genpact’s digital business platform, Genpact Cora, develops solutions that bring together deep domain expertise with the ability to infuse intelligent automation capabilities and new delivery models into its analytics services. This represents a key differentiator that drives competitive advantage for clients.

“The future of decision-making involves a creative mix of data, analytics, and artificial intelligence, with the right dash of human judgment,” said Amaresh Tripathy, global business leader, Analytics, Genpact. “IDC MarketScape’s recognition is testament to our ability to deliver augmented intelligence at scale – combining machine intelligence, data analytics, and business know-how to create a competitive advantage for our clients.”

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