KonaSearch customers and prospects can now connect with KonaSearch experts in real-time and make better business decisions

Basis Technology announced today that it has embedded AppExchange Chat functionality within KonaSearch on Salesforce AppExchange, empowering customers to connect with search experts in real-time and make better business decisions.

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KonaSearch enables recruiters, self-service support departments, and large sales organizations to find information residing in Salesforce faster so they can spend less time searching and more time doing their jobs.

With the integration of the AppExchange Chat functionality, customers can get their questions answered directly by search experts without leaving the KonaSearch AppExchange listing at: appexchange.salesforce.com/appxListingDetail?listingId=a0N30000004fjmqEAA

Comments on the News

• “Helping customers improve their digital transformation journeys by automating search is one of the best ways to quickly and measurably impact the usage of our AppExchange solution, ” said Andrew McKay, GM of KonaSearch. We can now provide our customers with real time support while also engaging with prospects when they want, how they want.”
• “AppExchange has always brought partners and customers together—and now the addition of AppExchange Chat connects our ecosystem in real time,” said Woodson Martin, GM of Salesforce AppExchange. “With this feature, customers can leverage KonaSearch’s search expertise to accelerate their digital transformations with confidence.”

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