Mission-driven engagement platform adds operations manager to streamline day-to-day and big picture company goals

Inclusivv, a platform enabling top brands, communities and individuals to ignite change through structured conversations, announces the hiring of Jen Gergen as Operations Manager.

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In this role, Gergen will support the Inclusivv team’s growth by adding automation and efficiency to company processes, further defining role clarity, collaborating with customers, sponsors, and staff. This work, combined with her background in nonviolent communication (NVC), further improves both internal dialogues and the company’s conversations.

“When I assessed my next opportunity, Inclusivv stuck out as an organization truly passionate about authentically bringing people together through a tool readily at their disposal, the art of conversation,” said Gergen. “The core focus of the conversation experience is always about the people, ensuring the intent matches the impact. Working at a company like Inclusivv presents a unique opportunity for me to combine my passion for NVC, activism and dismantling white supremacy culture with years of operations experience.”

Before Inclusivv, Gergen spent many years building and running operations for the American Association of Inside Sales Professionals (AA-ISP), one of the country’s largest and most established sales organizations. Following Inclusivv’s recent rebrand, this expertise proves invaluable as Gergen is dedicated to highlighting the company’s focus on creating a more inclusive and sustainable world during this growth stage, improving existing processes and optimizing resources.

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“Our structured conversation design is world-class and requires employees of the same caliber,” said Jenn Graham, Inclusivv CEO. “We’re excited Jen joined our team. She’s bringing intention to how we function internally, from creating role clarity to embedding key communication principles into how we engage with one another. Jen’s operational leadership will set us up for scale and her grasp of nonviolent communication training will have huge ripple effects with how we communicate with our partners, customers and end-users.”

In addition to helping advance Inclusivv’s operations, Jen plays a role in finalizing conversation topics like Critical Race Theory and this fall’s upcoming Sustainability Series. Jen also oversees the continuous improvement of sensitive conversation topics like Belonging, Allyship and Mental Health, ensuring all discussions are always structured as tactfully and positively as possible with integrity.

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